Compare Creatio vs Nintex

Creatio

Based on 46 reviews.

Nintex

Based on 78 reviews.

Latest Research

Buyer's Guide

Creatio Studio vs. Nintex Process Platform

November 2026

Nintex Process Platform vs. Creatio Studio

Updated: November 2026

Buyer's Guide

Creatio Studio vs. Nintex Process Platform

November 2026

Creatio Studio vs. Nintex Process Platform

Updated: November 2026

Sample Customers

Creatio Studio

First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve

Nintex Process Platform

SEA Corp, Omnicom Group, Verizon, STIHL

Popular Solutions

Creatio Studio

17 reviews

Creatio Sales

4 reviews

Creatio Service

2 reviews

Nintex Process Platform

2 reviews

Nintex RPA

1 reviews

Nintex eSign

0 reviews

Top Industries

Comms Service Provider

15%

Construction Company

14%

Outsourcing Company

11%

Manufacturing Company

10%

Outsourcing Company

13%

Financial Services Firm

12%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Roman Isakov
Product Owner at a non-tech company
My main use case for Creatio Sales is mostly marketing, and it is primarily for financial organizations. A quick...
Read full review of Creatio Sales »
Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Creatio Service »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on...
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Creatio Marketing »

Review 1 of 4

Hafiz Muhammad Usama
Manager Mobility & Digitalization at Fatima group
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most...
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Customer Service

Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Creatio Studio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Creatio Service »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Creatio Studio »
Roman Isakov
Product Owner at a non-tech company
The customer support for Studio Creatio is great, actually. They are quick enough, and when I need anything to be...
Read full review of Creatio Studio »
Carlos Gama
IT Intern at a manufacturing company
I have not needed to contact customer support, but the few times I did, it was good, and I did not have any problems....
Read full review of Creatio Studio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Creatio Service »
Roman Isakov
Product Owner at a non-tech company
The customer support is solid and always available. The support portal is user-friendly, and tickets are never lost...
Read full review of Creatio Sales »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Creatio Studio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Creatio Sales »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Creatio Studio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Customer support is quite good, and I would rate it 4.5 out of 5.
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Creatio Marketing »
Anonymous User
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Creatio Sales »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Creatio Studio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Creatio Studio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Creatio Studio »
Sergiy Parfonov
Software analyst at a comms service provider
My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need,...
Read full review of Creatio Studio »
Anonymous User
development developer at a tech consulting company
Creatio Studio's customer support is quite good, depending on the question or the support you need.
Read full review of Creatio Studio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Creatio Sales »
Anonymous User
Creatio AE at a computer software company
The customer support needs mass improvement. I would rate the customer support a one for the free version, three for...
Read full review of Creatio Studio »
Anonymous User
Business Analyst at a financial services firm
Customer service rating: 3
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Creatio Studio »
Neha Manchanda
Creation Developer at Bits In Glass US, Inc.
Customer support for Studio Creatio is adequate. I receive responses within 12 to 24 hours, but there are times when...
Read full review of Creatio Studio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Creatio Sales »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Creatio Studio »
Richard Monge
Workforce Management Specialist at a consultancy
The customer support of Studio Creatio is perfect. As I mentioned, I was managing under 22 agents through Studio...
Read full review of Creatio Studio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Creatio Sales »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Creatio Sales »
Anonymous User
Associate Consultant at a university
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Creatio Sales »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Creatio Sales »

Review 1 of 30

Omar_Ismail
ECM, Archives and Digital Preservation Consultant at DataServe
The technical support is very good.
Read full review of Nintex Process Platform »
Damilola Adeleye
Business Automation Developer at Polaris Bank Nigeria Plc
We have contacted the customer service and support team before. We were facing some issues with the console, which is...
Read full review of Nintex RPA »
KariemShawky
Director of IT Operation at Credit Guarantee Company
The customer support team could offer faster assistance. It would help if they had a local team in Egypt to assist.
Read full review of Nintex Process Platform »
Johan Human
Chief Executive Officer at Churchill Consulting
Nintex demonstrates a streamlined approach to customer support with a single support email address. This unified...
Read full review of Nintex Process Platform »
Gustavo Becker
BPMS & RPA Product Owner at PSW
On a scale of one to ten, where one is bad and ten is good, my rating for Kryon RPA support is four. The response...
Read full review of Nintex RPA »
Adam Staude
Manager, Application Support at a manufacturing company
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
Read full review of Nintex RPA »
Haris Qureshi
Enterprise Architect at Mercurial Minds
The technical support is good if you need to build something. The community is very active and helpful.
Read full review of Nintex Process Platform »
Anonymous User
BI and Data Warehouse Developer at a financial services firm
Technical support is very good. They answer fast and they know what they're doing. We have had a very good experience...
Read full review of Nintex RPA »
JoelStrassburg
Director of Process Engineering at a healthcare company
Tech support is great. They've been really good and very responsive. We submit our tickets via our portal. We feel...
Read full review of Nintex RPA »
Anonymous User
Senior BPM Consultant at a tech services company
Technical support is not so good, i.e., you should have a good contact inside the company, because the service desk...
Read full review of Nintex Process Platform »
Moreshwar Marne
Technical Architect at a manufacturing company
I would rate their technical support a four out of ten. We never get the right solutions. Most of the time we get...
Read full review of Nintex Process Platform »
Anonymous User
RPA Developer at a outsourcing company
The customer service is pretty good. The only problem is availability. Because of our high transaction volume, we...
Read full review of Nintex RPA »
Anonymous User
Senior Solutions Consultant at a tech services company
Nintex technical support is not great. On a scale of one to 10 they are a three. They are slow to respond, and you...
Read full review of Nintex Process Platform »
OKTAY BOLAT
Manager at a tech services company
Their technical support team is very fast. They make a remote connection and help us out.
Read full review of Nintex Process Platform »
Anonymous User
Chief Information Officer at a construction company
We haven't needed to contact technical support as we work directly with the integrator.
Read full review of Nintex Process Platform »
Justin Kruse
Operations Consultant at LTCG
Kryon's technical support is very good. They made some core changes that have improved the solution over the last two...
Read full review of Nintex RPA »
Charlene Chang
RPA Consultant at SingTel Internet Exchange
The customer support is outstanding. They are very responsive and will accommodate with our schedules.
Read full review of Nintex RPA »
Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
Read full review of Nintex RPA »
GururajSubbarao
Director - Market Leader at a tech services company
Technical support is there in some of the regions. In APAC it is good. One or two years back, it was not there....
Read full review of Nintex RPA »
Steven Berg
SharePoint Administrator at LTCG
I've dealt with technical support in the past. They could be better. They aren't as responsive or knowledgeable as...
Read full review of Nintex Process Platform »
Anonymous User
Manager at a energy/utilities company
I am satisfied with the customer service and support.
Read full review of Nintex Process Platform »
Anonymous User
Program Manager - Intelligent Automation at a engineering company
I haven't dealt with technical support because our ops team does that if they ever have to.
Read full review of Nintex Process Platform »
Anonymous User
Technology Unit Manager at a tech services company
We've dealt with customer service in the past and they were satisfactory. They are very good and very easy to work...
Read full review of Nintex Process Platform »
Ram Chenna
Enterprise Architect at a consultancy
Good customer support in terms of help desk, and support for fixing product issues.
Read full review of Nintex Process Platform »
Anonymous User
Automation Team Lead at a tech services company
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web...
Read full review of Nintex Process Platform »
RahulKumar11
Senior Salesforce Consultant
I think technical support is pretty good because whenever I request support or face any issues, the support team is...
Read full review of Nintex eSign »
L'GHOUL Youcef
Digital Solution Engineer at a tech services company
The technical support is very good.
Read full review of Nintex Process Platform »
Prekshi Arya
Senior Consultant Specialist at HSBC India
I never contacted Nintex Workflow's support team.
Read full review of Nintex Process Platform »
Deane Nkuna
CIO at a comms service provider
The customer service and support team are good. The premium support is good, and their response is fast.
Read full review of Nintex Process Platform »
Reviewer46830
Senior Systems Analyst RPA at a hospitality company
Overall, the customer support is fairly good. There have been some times where we have had to go through explaining...
Read full review of Nintex RPA »

Review 1 of 30

Technical Support

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