Compare Dell Technologies vs Optimizely

Dell Technologies

Based on 2000 reviews.

Optimizely

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

151 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Optimizely

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

15%

Comms Service Provider

11%

Outsourcing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Robert-Nilsson
Business Development Manager at a tech services company
I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could...
Read full review of Dell Avamar »
Arsalan Orayedh
Service Delivery Engineer at a aerospace/defense firm
Support, especially from the Middle East region, is very bad. Sometimes support is good, but it's usually bad.
Read full review of Dell NetWorker »
RafaelGamaluis
Architect Engineer, IT INFRASTRUCTURES Project Manager at a recreational facilities/services company
I rate customer service nine out of ten. The support is technically very good. Sometimes, they take a long time to...
Read full review of DD Boost »
Andreas Eberhard
Head of IT at a manufacturing company
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
John-Mason
Director Information Security at a recreational facilities/services company
I evaluate Dell Enterprise Laptops customer service and technical support, and tech support is a whole other issue....
Read full review of Dell Business Laptops »
Sufyan Khan
Head of Sales and Operations at a tech services company
The support services Dell is providing are excellent.
Read full review of Dell PowerProtect Data Domain »
ITmanager10038
IT Infrastructure & Data Center Operation Engineer at a comms service provider
The Unity technical support is very good.
Read full review of Dell Unity XT »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a...
Read full review of Dell CloudIQ »
Marcelo Ibañez
Director Enterprise
I have never worked with the customer service support for Dell PowerStore.
Read full review of Dell PowerStore »
Anonymous User
Solution Architect at a tech services company
I always tell my customers that Dell EMC support is good. Specifically with enterprise storage, like PowerMax and...
Read full review of Dell PowerMax »
ThibaudLENIK
Solutions Architect at a tech services company
I haven't had contact with technical support for a long time. In the past they were fine.
Read full review of Dell PowerEdge VRTX [EOL] »
Sami Abughosh
Servers Senior Network Administrator at a manufacturing company
I rate the technical support a three out of ten.
Read full review of Dell PowerEdge T-Series »
Alfredo Najera
Director of operations and projects at a tech services company
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Senior SAN Engineer
Customer Service: Data Domains customer support is very good. We have always received prompt responses to anything we...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Consultant at a tech vendor
I have contacted Dell's customer support or technical support. Earlier the quality of support was excellent, but now...
Read full review of Dell PowerStore »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Anonymous User
Expert System Engineer at a comms service provider
The technical support offered by the solution is excellent. We've been extremely satisfied with the level of service...
Read full review of Dell XC Appliance »
DhanyswarJagroop
System Administrator at a construction company
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making...
Read full review of Dell PowerEdge R-Series »
Alan Farrely
Head of IT at a manufacturing company
I would evaluate Dell support specifically for desktops and laptops as excellent, very good.
Read full review of Dell Business Laptops »
Mostofa Kamal
Deputy Manager of IT Security Infrastructure at a tech services company
Dell technical support has been good.
Read full review of Dell PowerEdge R-Series »
AsemHamamdi
Senior Data Center Admin at a comms service provider
The solution has excellent technical support.
Read full review of Dell PowerProtect Data Domain »
Ryan Parker-Hill
System Team Leader at a educational organization
The support has been mixed. If you get through to the right engineers, you can get problems resolved incredibly...
Read full review of Dell PowerScale (Isilon) »
Ahmed Kamel
Sr. Storage Systems Engineer at a pharma/biotech company
The support is very good. They respond very quickly when we have issues and the responses are good. However, the...
Read full review of Dell PowerMax »
Gopal Venkatraman
Senior Infrastructure Architect at a leisure / travel company
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call...
Read full review of Dell Unity XT »
Anonymous User
Professional Services Architect at a tech services company
I have not used their technical support.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Engineer at a government
Their support is something I would rate a 10 because I don't have problems with support. This is one of the reasons...
Read full review of Dell PowerStore »
Anonymous User
Senior Systems Engineer at a tech services company
With the new support options offered with Unity, this support is always offered on a 24/7 basis (if the customer...
Read full review of Dell Unity XT »
Anonymous User
Works at a tech services company
Customer Service: It is one of the best support I have worked with. Technical Support: It is one of the best support...
Read full review of VMAX [EOL] »
Anonymous User
Senior Technical Architect at a financial services firm
Technical support is pretty good, and one of the main reasons we use Dell and left HP. We're quite satisfied with the...
Read full review of Dell Business Laptops »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »

Review 1 of 30

Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »

Review 1 of 5

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.