Compare Dell Technologies vs Optimizely

Dell Technologies

Based on 2349 reviews.

Optimizely

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Optimizely

0 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Outsourcing Company

13%

Construction Company

12%

Comms Service Provider

10%

Computer Software Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

AmalludinYahya
Principal Engineer at AXS
For support of Dell PowerEdge MX- Series, I would rate Dell a seven, as their support for EMC storage is not as...
Read full review of Dell PowerEdge MX- Series »
Joey Caldwell
Senior Infastructure Engineer at a consultancy
My experience with contacting the technical support or customer support for Dell PowerStore is great. Usually, the...
Read full review of Dell PowerStore »
Serdar De
IT Manager at ÜÇGE Shopfitting & Design
I take support from a local third-party support firm in Turkey. We do not have local Dell technical support. The...
Read full review of Dell PowerFlex »
Juan LuisNuñez
Engineering Director at MC Microcomputación
Working with Dell Support is really easy and reliable. In some cases, the response times could improve, but we...
Read full review of Dell RecoverPoint for Virtual Machines »
Sushil MIshra
AG at SIS.
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
Arbnor Mehana
Co Chief Technology Officer at Tessa Tech Prishtina
I think vendor support is an eight point five, somewhere around there, but I would rate it a nine.
Read full review of Dell PowerProtect Data Domain »
Roberto Hung
Automation Instrumentation Consultant at Andrade Gutierrez
I rate their customer service at nine out of ten since our requests have been attended to in a timely manner.
Read full review of Dell PowerEdge MX- Series »
DavidGee
Manager, Technical Services at a non-profit
Customer service for Dell Enterprise Laptops is great. Whenever we have put in a tech support call for one of the...
Read full review of Dell Business Laptops »
Anonymous User
Network Administrator at a engineering company
The technical support is better than Cisco's. It's awesome and better than the others. For the knowledge-based...
Read full review of Dell PowerConnect Switches [EOL] »
Mohammad Reza Ghazaei
Network manager at Farabi
I've never dealt with technical support in the past.
Read full review of Dell Unity XT »
Anonymous User
Sales Manager at a tech services company
Customer service and support for Dell PowerStore are very good, so once customers buy Dell PowerStore, they always...
Read full review of Dell PowerStore »
Anonymous User
VP IT Operations at a computer software company
Their support for their solutions is one of the best aspects of Dell.
Read full review of Dell PowerEdge R-Series »
TahaNabeeh
Head Of Operations at Alameda Healthcare
Regarding technical support from Dell, it is very good. If I were to rate support on a scale from zero to ten points,...
Read full review of Dell PowerScale »
Anonymous User
Network Administrator at a tech services company
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT Manager at a transportation company
Technical support is top-notch. I have talked to them a couple times. They definitely seem to know what they are...
Read full review of Dell Unity XT »
Hussain HUSSAIN
Storage Administrator at Cmsit services
I often communicated with Dell PowerStore's technical support to address requirements such as enabling SyncIQ. My...
Read full review of Dell PowerStore »
Shiraz Ahmed
Founder & CEO at Technomatters
I haven't had to contact support as of yet.
Read full review of Dell Avamar »
Anonymous User
Storage Management Specialist at a healthcare company
Technical support has been good, occasionally there are issues with the accents so a lot of times it's better with a...
Read full review of Dell Avamar »
Mark Glasson
Senior IT Infrastructure Engineer and Administrator at a pharma/biotech company
10 out of 10. One of the most important criteria in our purchasing decisions is the technical support. DELL EMC set...
Read full review of Dell Unity XT »
Anonymous User
Backup & Storage Engineer at a retailer
Technical support is okay but could be improved. I've sent a lot of complaints their way and I feel like they might...
Read full review of DD Boost »
RAJESHPURI
Owner at FORE SOLUTIONS
The solution's technical support is very good. We haven't faced any issues with the support team. I rate the...
Read full review of Dell Unity XT »
Thein-Lin
System Engineer at a tech services company
We have not experienced many issues requiring support, so I am not familiar with the customer service quality.
Read full review of Dell Unity XT »
Anonymous User
CTO at a computer software company
The good relationship we have with Dell today and the partnership we have developed with them, both for our internal...
Read full review of Dell PowerStore »
Anonymous User
IT Manager at a government
I have not used customer service and support for Dell PowerScale (Isilon) yet, but I don't anticipate that we will...
Read full review of Dell PowerScale »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Brandon Davis
System Administrator at a university
On a scale of one to ten, with one being worst and ten being best, I would rate the support as follows: In the past,...
Read full review of Dell Business Laptops »
Anonymous User
Senior Associate - System Engineer at a financial services firm
Customer Service: I have worked with local EMC partners, I have had a positive experience. Technical Support: I did...
Read full review of Dell NetWorker »
Saaiiram Vennellkanty
Solutions Analyst at a manufacturing company
Overall, my thoughts about Dell support in general are that it is very good, and we have never faced many challenges....
Read full review of Dell PowerEdge C- Series »
Anonymous User
consultant at a security firm
My experience has been that the tech support is pretty responsive.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
IT Manager at a financial services firm
Technical support was helpful. I would have appreciated it if it were a lot faster, but we got a resolution for our...
Read full review of Dell Unity XT »

Review 1 of 30

Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »
Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »

Review 1 of 5

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.