Compare Dell Technologies vs Optimizely

Dell Technologies

Based on 1992 reviews.

Optimizely

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Optimizely

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Computer Software Company

16%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Yonathan Ethan
Senior System Administrator at a recreational facilities/services company
I would assess the customer service for Dell PowerEdge R-Series as excellent. In Israel, it's with the Yael group,...
Read full review of Dell PowerEdge R-Series »
JEREMY LASSALLE
Network and systems administrator at a real estate/law firm
The contact was good, but the intervention was not scheduled properly. We had some scheduling problems. However, the...
Read full review of Dell PowerProtect DP (IDPA) »
Sammy Cortes
IT Infrastructure Architect at a energy/utilities company
Dell PowerEdge R-Series has features that specifically cater to the needs of medium companies. I would rate Dell's...
Read full review of Dell PowerEdge R-Series »
Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Ronaldo Pires De Andrade
Senior Storage Administrator at a tech vendor
I have contacted technical support multiple times. Support response is reasonable, and they usually reply in time....
Read full review of Dell PowerStore »
ValereFEUGWANG
Information System Consultant at a tech services company
Dell support is the best in the world.
Read full review of Dell NetWorker »
Brian Ricci
President at a computer software company
Technical Support is pretty good. We've received an email or a phone call. The higher the scale, the more expensive...
Read full review of Dell PowerStore »
Anonymous User
Manager, Information Technology Security at a retailer
The support is very good. The enterprise support is brilliant and cannot get any better.
Read full review of Dell PowerStore »
Marcelo Ibañez
Director Enterprise
I have never worked with the customer service support for Dell PowerStore.
Read full review of Dell PowerStore »
Anonymous User
Storage Engineer at a healthcare company
Technical support is excellent.
Read full review of Dell XtremIO »
Anonymous User
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »
MoinShah
System Administrator at a comms service provider
Dell could improve its technical support by enhancing the response time, especially for the initial ticket raised....
Read full review of Dell NetWorker »
Anonymous User
Data Center Manager at a manufacturing company
Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their...
Read full review of Dell PowerEdge R-Series »
Don Hwata
Senior Systems Engineer at a marketing services firm
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Read full review of Dell RecoverPoint »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Anonymous User
Deputy Head of IT Service at a government
I would give technical support a rating of 3/10.
Read full review of Vblock [EOL] »
Rev87463
Lead Engineer
We've had some small communication errors with support agents going on holiday and not doing a good handover of a...
Read full review of Dell PowerEdge R-Series »
Shahab Vahdatian
Technical Specialist at a tech services company
Our company handles software issues but uses technical support for hardware replacements. Due to sanctions in Iran, I...
Read full review of Dell Unity XT »
Anonymous User
Storage Engineer at a energy/utilities company
My experience with technical support from Dell has been pretty good, although I have occasionally encountered...
Read full review of Dell PowerStore »
Anonymous User
Infrastructure Architect at a government
Tech support is very good. We haven't had many of serious issues, and the issues we have had have been dealt with...
Read full review of Dell Unity XT »
Anonymous User
Pre-Sale Specialist at a computer software company
Dell has a warehouse of spare parts. In general, if customers purchase next-business-day support and expect weekend...
Read full review of DD Boost »
David Silberhorn
Senior Systems Engineer at a financial services firm
Support was responsive.
Read full review of Dell Unity XT »
Anonymous User
DGM Data Centre at a manufacturing company
We experienced a problem with the network backup installation, so we called technical support. One of the backups...
Read full review of Dell Avamar »
Anonymous User
Solutions Architect at a tech services company
Technical support was announced a few months ago and we are still on the learning curve.
Read full review of Dell Avamar »
Uanderson Oliveirea
IT Infrastructure Manager at a energy/utilities company
I would rate Dell's technical support or customer service a 10.
Read full review of Dell PowerStore »
Mac Wang
Project Manager at a tech services company
The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot...
Read full review of Dell PowerEdge R-Series »
DhanyswarJagroop
System Administrator at a construction company
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making...
Read full review of Dell PowerEdge R-Series »
Rahul Rukhaiyar
Senior technical manager at a recreational facilities/services company
We contact technical support whenever there's a hardware failure. If there is a software glitch, such as the one we...
Read full review of Dell XtremIO »
Ali Mutlu
Consultant at a retailer
The support from Dell is very good.
Read full review of Dell PowerVault »
Anonymous User
General Manager at a tech services company
We haven't needed much support due to our capable in-house team, but improving documentation would be beneficial.
Read full review of Moogsoft »

Review 1 of 30

Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »

Review 1 of 5

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.