Compare Exabeam vs Quest Software

Exabeam

Based on 227 reviews.

Quest Software

Based on 292 reviews.

Latest Research

Buyer's Guide

Change Auditor for Windows File Servers vs. LogRhythm SIEM

December 2025

Change Auditor for Windows File Servers vs. LogRhythm SIEM

Updated: December 2025

Buyer's Guide

Change Auditor for Windows File Servers vs. LogRhythm SIEM

December 2025

LogRhythm SIEM vs. Change Auditor for Windows File Servers

Updated: December 2025

Overview

Information Not Available

Since 1987, Quest has provided software solutions for the constantly evolving world of enterprise IT. Quest solutions protect and empower users and data, streamline IT operations and harden cybersecurity from the inside out. Quest has the experience to help you manage and monitor your databases, take control of your hybrid environments and secure them all with security solutions that ensure you are ready for the next threat.

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

Change Auditor for Windows File Servers

Dragon Capital, Howard County MD

Popular Solutions

13 reviews

10 reviews

3 reviews

10 reviews

KACE Systems Management Appliance (SMA)

2 reviews

Quest Foglight for APM [EOL]

0 reviews

Top Industries

Financial Services Firm

10%

Marketing Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AshishDubey
Product manager at a comms service provider
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Engineer at a computer software company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at a wholesaler/distributor
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »
Deepanshu Hans
Solution Architect at a computer software company
I usually work with Exabeam for buying the SIEM and the SOAR solution, and I have already sold the solution to one of...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at a tech services company
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Stuart Dairiki
Senior IT Manager at a wholesaler/distributor
I primarily use the solution for database monitoring, specifically for Oracle, Microsoft SQL Server, Postgres, SAP...
Read full review of Foglight for Databases »
Jog Raj
Senior Consultant at a computer software company
erwin Data Intelligence serves two primary use cases: one is where people use it as a data catalog, which is one of...
Read full review of erwin Data Intelligence »
Anonymous User
Senior Data Architect at a computer software company
Currently, I am an end-user of erwin Data Modeler, working as a full-time employee at TCS, not as a consultant. I...
Read full review of erwin Data Modeler »
Anonymous User
Sr Mgr Cyber Defense at a manufacturing company
My main use case for Change Auditor for Active Directory is auditing changes, finding changes to undo, and break-fix...
Read full review of Change Auditor for Active Directory »
Calvin Hilgenstock
System Administrator at a wholesaler/distributor
We use Quest QoreStor for an inline data application and compression for our backup server. Quest QoreStor allows you...
Read full review of QoreStor »

Review 1 of 5

Customer Service

Stephen-Armstrong
Cyber Security Analyst at a consultancy
We contact the technical support team and log tickets for errors that appear, logging tickets with Exabeam is...
Read full review of Exabeam »
Joseph W.
System Administrator at a financial services firm
Initially, tech support was a solid ten out of ten when we first started. Over the last couple of years, they have...
Read full review of LogRhythm SIEM »
Monsur Ahmed
Software management at a financial services firm
We have consulted with the technical support team on a couple of things. I would say that they are ok.
Read full review of NetMon »
AshishDubey
Product manager at a comms service provider
I have personally not reached out to the solution's technical support. I rate the technical support a seven out of ten.
Read full review of LogRhythm NDR [EOL] »
Anonymous User
Senior Security Analyst at a leisure / travel company
Technical support is fantastic.
Read full review of LogRhythm SIEM »
Anonymous User
Director Of Infrastructure And Security
It is very good. LogRhythm has also contributed some sales engineers to help us, We have also participated in a...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
They're top-notch. Every time I call, there's somebody willing to pick up the phone, somebody willing to jump on a...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at a tech consulting company
I have been in contact with technical support and they are really good. They have guided us when we've had problems...
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Senior Security Engineer at a tech vendor
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of LogRhythm SIEM »
Anonymous User
Chief Security Officer at a financial services firm
The feedback I get from the analysts in the team is the first-line support is your traditional first line support,...
Read full review of LogRhythm SIEM »
Austin Spell
Information Technology
We've had really good experiences with LogRhythm's technical support for things that are already in the environment....
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
It is mostly good. We are not always able to reach the right person. We have had a couple of problems that were...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a construction company
We haven't contacted them yet.
Read full review of LogRhythm SIEM »
Anonymous User
VP, Information Security Officer
Customer Service: It's the best there is. Technical Support: It's the best there is.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst
It is really good. I've had a few interactions with them. The first was really good. The second one, he was good, but...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a financial services firm
I have mixed feelings. We have had some issues with their internal support. We lost our ability to access the support...
Read full review of LogRhythm SIEM »
Anonymous User
Network Security at a energy/utilities company
The LogRhythm support system is phenomenal. I can’t give those guys enough praise. If I have a problem or a question...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at a tech consulting company
LogRhythm UEBA has very responsive technical support.
Read full review of LogRhythm UEBA [EOL] »
Sadat Mohammad Rifat
Business Manager at a construction company
We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Cyber Security Engineer at a healthcare company
I have not personally used it, but a co-worker has. So far, we're very happy with it.
Read full review of LogRhythm SIEM »
Jorge Trujillo
Information Security Engineer at a financial services firm
It's been pretty good. After the deployment, I really haven't had to call them. They have a pretty nice knowledge...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
Very knowledgeable, though I wouldn’t say proactive. When you speak with technical support you don’t actual speak...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Security Operations Center at a leisure / travel company
I have not used technical support, as I do not troubleshoot the application itself. We are technically just...
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Rob Haller
Security Engineer at a healthcare company
The technical support is very good. They are in the top two to three companies that we work with.
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Administrator at a financial services firm
Support has been really good.
Read full review of LogRhythm SIEM »
Janaka Munasinghe
Senior System Administrator at a tech services company
We have local support. If they cannot assist us, they do offer in-house support we can use. The first step in terms...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrators at a tech services company
Technical support has been excellent so far. I never had any issues with technical support. Their support has been...
Read full review of LogRhythm SIEM »
Anonymous User
Senior IT Security Analyst at a retailer
I've been working a lot with technical support, technical professional services. We just recently did an audit of our...
Read full review of LogRhythm SIEM »
Anonymous User
Graduate Student at a tech services company
The customer support was quite good. They had a solid customer support platform, and their responses were always very...
Read full review of Exabeam »

Review 1 of 30

Keith J Matthews
Associate Director at a tech vendor
They are very responsive. Whether I open a case through support@quest.com or click on Generate Case in the tool, I...
Read full review of On Demand Migration »
Wesam Qashou
Senior Systems Engineer at a government
Technical support is very good and very helpful. They know exactly what the problem is when you call.
Read full review of Quest Rapid Recovery [EOL] »
Adam Augustín
Country Manager at a computer software company
They have top-notch technical support. You might need to wait a day or two, however, there is also an option to buy...
Read full review of KACE Asset Management Appliance »
Jarle Vestrheim
Billing Consultant at a comms service provider
I would rate technical support a 5 out of 5.
Read full review of Toad for Oracle »
Balamurugan Ramalingam
Senior Quality Assurance Consultant at a government
Since I did not face any issues with the solution, I had no reason to contact the technical support team.
Read full review of Toad for Oracle »
Wabotlhe Tau
Senior Manager Application Support at a tech services company
The solution's technical support is very responsive. I rate the technical support an eight out of ten.
Read full review of Stat for Oracle E-Business Suite »
Monisha Sharma
Data Metrics Engineer at a financial services firm
I did not try contacting their technical support; I used to contact my IT support instead.
Read full review of erwin Data Modeler »
Bikramjeet Singh
Senior Reg Reporting Consultant at a financial services firm
I contacted customer support for error codes. Overall, the technical support has been very good. They are prompt and...
Read full review of Toad for Oracle »
Roy Pollack
Advisor Application Architect at a government
Generally, erwin support was highly responsive. However, we did this installation while Erwin was transitioning to...
Read full review of erwin Data Intelligence »
Javid Ur Rahaman
VP, Infrastructure,Data Management Services & AI Evangelist at a tech company
The technical support is great.
Read full review of Toad Data Modeler »
Anonymous User
Senior Data Warehouse Architect at a financial services firm
I have interacted with erwin's technical support lately regarding the server version and they have been very...
Read full review of erwin Data Modeler »
ManishJain7
Architect, Database Administration at a government
Technical support has been very helpful overall. Whatever root cause analysis we have done was mainly on the...
Read full review of SharePlex »
Vinothsingh Elumalai
Lead Software Engineer at a retailer
When we started with Foglight at Lowe's, it was a new tool for us. We didn't have any background in using the tool....
Read full review of Foglight for Databases »
Anonymous User
Help Desk Technician at a hospitality company
The technical support people are awesome. In the beginning, I dealt with a few of them that seemed like they just...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Foglight Specialist
To be honest, we have stopped using customer support and technical support because of the slow pace in which our SR's...
Read full review of Quest Foglight for APM [EOL] »
Pablo Lazo
IT Solution Manager at a tech services company
I would rate the technical support a nine out of ten.
Read full review of QoreStor »
Anonymous User
Enterprise Architect at a university
Customer Service: Excellent customer service. Technical Support: Excellent, responsive and informed technical support.
Read full review of Corso Agile Enterprise Architecture [EOL] »
Anonymous User
System Administrator - Desktop Operations at a university
The Quest KACE support team is the best in the business. I always come out with an answer, and the support engineers...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Database Administrator at a government
We use Quest's Premier Support for KACE solutions. The biggest value of having Premier Support is the response time....
Read full review of KACE Systems Management Appliance (SMA) »
Kenneth Slate
Sr. Database Administrator at a sports company
The technical support is really great. I've never had an issue that they weren't quick to jump on and get resolved...
Read full review of Foglight for Databases »
Glenn Riley
ICT Network Manager at a educational organization
On occasions where I have had to restore a server, the support I had from Quest was fantastic. One time, it was a...
Read full review of Quest Rapid Recovery [EOL] »
Michael Huffman
Server Administrator III at a university
The customer support for KACE Systems Deployment Appliance (SDA) has been excellent, and they always resolved the...
Read full review of KACE Systems Deployment Appliance (SDA) »
Anonymous User
Manager of Database Services at a energy/utilities company
About a year or so in, we engaged professional services to integrate our Foglight with ServiceNow. So, we have...
Read full review of Foglight for Databases »
Mohamed Gelela
Managing Director at a tech services company
The technical support is excellent. I rate the overall support an eight out of ten.
Read full review of Toad Data Modeler »
Anonymous User
Manager, IT Systems Services at a university
Quest support is very knowledgeable. I haven't needed to call them since the implementation. We only used them for...
Read full review of QoreStor »
Anonymous User
Sr Program Manager/Data Architect at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Toad Data Modeler »
Anonymous User
System Software Specialist II at a government
I don't directly deal with technical support. I've never called them.
Read full review of KACE Systems Deployment Appliance (SDA) »
Daron Wilson
IT Manager at a consultancy
Another one of the reasons we've kept the solution is that the tech support has been insanely great over the years....
Read full review of KACE Desktop Authority [EOL] »
AlexOltean
Technical architect at a manufacturing company
We have contacted technical support and they've been very good.
Read full review of NetVault Plus »
Anonymous User
Software Engineer III at a tech services company
Customer Service: 4 out of 5 – Every once in a while it would be hard to get the proper help through their ticketing...
Read full review of Quest Foglight for APM [EOL] »

Review 1 of 30

Technical Support

No Data Available

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