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Quest Rapid Recovery [EOL] Reviews

Vendor: Quest Software
4.4 out of 5
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What is Quest Rapid Recovery [EOL]?

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Get the Quest Rapid Recovery [EOL] Buyer's Guide and find out what your peers are saying about Quest Rapid Recovery [EOL], Veeam Data Platform, Commvault Cloud and more!
Buyer's Guide
Quest Rapid Recovery [EOL]
August 2025
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Helped 866,218 peers since 2012

Featured Quest Rapid Recovery [EOL] reviews

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PeerResearch reports based on Quest Rapid Recovery [EOL] reviews

TypeTitleDate
CategoryBackup and RecoveryAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.314.5%94%428 interviewsAdd to research
Commvault Cloud4.37.3%95%111 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Quest Rapid Recovery [EOL] offers features like point-in-time recovery, user-friendly interface, real-time replication, and VM standby. Its ease of use reduces admin time and requires no complex training. Granular recovery, deduplication, and compression save storage costs. Rapid Recovery provides fast, reliable restoration for both virtual and physical servers and includes built-in encryption. Synthetic incremental backups and alert notifications enhance efficiency for businesses, ensuring quick data restoration and seamless backup management.
  • "It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
  • "The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
  • "The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

Room for Improvement

Quest Rapid Recovery [EOL] needs improvements in speed and GUI response times. There are issues with technical support responsiveness. It's buggy and costly, with problematic reporting and terminology. Users experience challenges with full backups consuming resources, limited snapshot capabilities on physical environments, and storage management. There's a need for better integration with physical servers, improved archive features, and more file-level backup options. The handling of snapshots in Hyper-V and manual configuration backups need attention.
  • "The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
  • "There is room for improvement in customer service and support. I would like to see faster response time."
  • "One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

ROI

Quest Rapid Recovery [EOL] is highly valued for its ability to recover data efficiently, reducing risk and preventing future expenses. Users find it difficult to quantify the financial return but value it as an indispensable security measure. Its investment is seen as worthwhile, having paid for itself repeatedly, especially during data recovery incidents. Users appreciate the absence of additional costs once purchased and acknowledge its role in significant recovery situations.

Pricing

Quest Rapid Recovery [EOL] pricing is perceived as high, with costs often associated with server cores and storage capacity. Many users find it expensive, particularly if physical backups are unnecessary, and additional costs like maintenance fees are mandatory. While some appreciate deduplication and virtual standby features without extra charges, overall pricing often leads enterprises to seek alternatives. Comparatively, Quest seems more affordable than some competitors and offers flexibility in license conversions and contracts.
  • "The pricing is on the higher end."
  • "I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
  • "Its price is okay. It is reasonable in terms of the way it works."

Popular Use Cases

Quest Rapid Recovery [EOL] is primarily used for backing up and recovering infrastructure and SQL databases. It supports replication to disaster recovery sites and integrates with Azure for off-site backup. Users deploy it for comprehensive server protection, including file, SQL, and Hyper-V servers, to ensure data security and compliance. This versatile tool assists organizations in managing virtual and physical server data, serving small-sized enterprises and surpassing competitors with its integrated capabilities.

Service and Support

Customer service and support for Quest Rapid Recovery [EOL] receive praise for being responsive and knowledgeable. Despite some slow responses due to time differences, users appreciate the extensive help forums and knowledgeable staff. While some find Premier Support costly and similar to regular support, others find immediate assistance and effective problem resolution, even during weekends. Feedback remains positive with ratings often around seven to ten, indicating satisfaction with the technical expertise offered.

Deployment

Most users found Quest Rapid Recovery [EOL]'s initial setup straightforward and fast, typically taking between 15 minutes to a few hours. However, a few encountered challenges, citing complexity and configuration issues that extended the setup time to days. Deployment often required minimal personnel, though expertise and adjustments were sometimes necessary during installation to ensure efficient functionality. Key aspects of setup included agent installations, backup scheduling, and ensuring system compatibility.

Scalability

Quest Rapid Recovery [EOL] offers scalability, especially for mid-sized enterprises. Users have expanded storage and resources to accommodate growth. While some recommend additional physical core servers for more clients, others find it versatile, supporting multiple virtual machine hosts. Licensing facilitates expansion. Experience varies, with some reaching usage capacity, while others continue to scale through external storage and additional repositories. Cost considerations and hardware requirements are noted, emphasizing tailored scalability for differing business sizes and needs.

Stability

Quest Rapid Recovery [EOL] is praised for its stability; users report minimal issues, describing it as stable, reliable, and set-it-and-forget-it. Many express confidence, noting successful recovery even when core servers were encrypted. Troubleshooting features assist in maintaining stability, swiftly resolving minor problems. Most users have not experienced failures related to its operation, rating stability highly. Regular checks confirm its dependable performance, leaving users pleased and trusting its capability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Quest Rapid Recovery [EOL] Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business89
Midsize Enterprise34
Large Enterprise82
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Performing Arts
10%
Manufacturing Company
9%
Non Profit
6%
Hospitality Company
6%
Government
5%
Financial Services Firm
4%
Legal Firm
4%
Real Estate/Law Firm
4%
Recreational Facilities/Services Company
4%
Retailer
4%
Wholesaler/Distributor
3%
Comms Service Provider
3%
Healthcare Company
2%
Media Company
2%
Educational Organization
2%
University
2%
Insurance Company
2%
Construction Company
2%
Aerospace/Defense Firm
2%
Consumer Goods Company
2%
Logistics Company
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Leisure / Travel Company
1%

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Learn more about Quest Rapid Recovery [EOL]

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?
  • Ease of Use: Simplifies operations with a user-friendly interface.
  • Granular Recovery: Allows detailed data retrieval.
  • Point-in-Time Restoration: Enables specific time data recovery.
  • Real-time Replication: Ensures up-to-date data replication.
  • Compression and Deduplication: Streamlines data management.
What benefits can users expect from Quest Rapid Recovery [EOL]?
  • Improved Storage Efficiency: Enhanced by archiving and disk backup support.
  • Flexibility: Utilizing VM standby and replication features.
  • Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Rapid Recovery [EOL] was previously known as Dell AppAssure.

Quest Rapid Recovery [EOL] customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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Backup and Recovery

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Quest Rapid Recovery [EOL] Reviews Summary
Author infoRatingReview Summary
Country Manager at Prianto Ltd4.5I find Quest Rapid Recovery ideal for small companies needing enhanced security and compliance. Its speed and granular recovery are valuable, though improved customer support is needed. I choose between Quest and Macrium based on budget and technical requirements.
Technical Manager at Optimistic Technology Solutions Pvt Ltd4.5I use Quest Rapid Recovery for data backup, replication, and recovery, valuing its rapid VM recovery capabilities. However, improvements are needed in snapshot handling on Hyper-V and enhanced traffic security features, like Active Directory integration.
Engineering Director at MC Microcomputación4.0We sold Quest Rapid Recovery to replace competitors like Veeam, appreciating its full integration, particularly with VMware. It combines three products in one, but it's costly. We evaluated Veeam, Commvault, and Veritas before choosing it.
IT Admin at LDV, Inc.5.0No summary available
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs5.0I use Quest Rapid Recovery primarily for disaster recovery of specific servers. Its most valuable feature is its effective data center recovery process. While speed could improve, I have no significant issues, previously using Veritas NetBackup and Quest NetVault.
Network Administrator at a manufacturing company with 51-200 employees5.0No summary available
Technical manager at Optimistic Technology Solutions Pvt Ltd4.5No summary available
Infrastructure Manager at a library with 51-200 employees5.0No summary available