Iron Mountain Connect vs Quest Rapid Recovery [EOL] comparison

Iron Mountain and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of Iron Mountain users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

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100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Iron Mountain Connect

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Jul 23, 2025

Iron Mountain Connect and Quest Rapid Recovery [EOL] compete in the data management category. Quest Rapid Recovery, with its advanced features, often appears superior, but Iron Mountain Connect is preferred for its pricing and support.

Features: Iron Mountain Connect stands out for secure storage, physical and digital integration, and compliance support. Quest Rapid Recovery [EOL] offers robust data recovery, snapshot-based backups, and rapid restoration. The focus is on security and compliance for Iron Mountain Connect, while Quest Rapid Recovery emphasizes swift and reliable data recovery.

Ease of Deployment and Customer Service: Iron Mountain Connect integrates easily with existing systems and provides reliable support. Quest Rapid Recovery [EOL] focuses on quick setup and detailed technical assistance. The main difference is Iron Mountain Connect's smooth integration capabilities versus Quest Rapid Recovery's deployment speed and specialized support.

Pricing and ROI: Iron Mountain Connect has a lower setup cost, appealing to budget-conscious buyers, with a strong long-term ROI due to comprehensive storage solutions and support. While Quest Rapid Recovery [EOL] may involve higher initial expenses, it offers substantial ROI through advanced recovery features. The difference in pricing highlights Iron Mountain Connect's cost-effective approach compared to Quest Rapid Recovery's higher upfront investment for extensive features.

To learn more, read our detailed Backup and Recovery Report (Updated: July 2025).

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Backup and Recovery

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Iron Mountain Connect

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Backup and Recovery (64th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is the policy management capabilities"

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"The most valuable feature is the disaster recovery process from the data center."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

More Quest Rapid Recovery [EOL] pros

Cons

"I would like to see more integration with different platforms."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"There is room for improvement in customer service and support. I would like to see faster response time."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

Information not available

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"The pricing is on the higher end."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"Its price is okay. It is reasonable in terms of the way it works."

"I don't think the licensing for the product is very expensive."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Retailer

16%

Financial Services Firm

12%

Computer Software Company

12%

Legal Firm

11%

Computer Software Company

13%

Manufacturing Company

Performing Arts

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

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What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

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What needs improvement with Quest Rapid Recovery?

The product is expensive.

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Comparisons

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Compared 25% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 24% of the time

IBM Storage Protect vs Iron Mountain Connect

Compared 21% of the time

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Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 32% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 9% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 7% of the time

Aranda Data Safe vs Quest Rapid Recovery [EOL]

Compared 5% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Backup and Recovery

July 2025

Download Iron Mountain Connect product report

Buyer's Guide

Quest Rapid Recovery [EOL]

August 2025

Download Quest Rapid Recovery [EOL] product report

Also Known As

No data available

Dell AppAssure

Overview

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

University of La Verne

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: July 2025.

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