Iron Mountain Connect vs Quest Rapid Recovery [EOL] comparison

Iron Mountain and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of Iron Mountain users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

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1,164 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Iron Mountain Connect

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Oct 26, 2025

Iron Mountain Connect and Quest Rapid Recovery [EOL] compete in data management and recovery solutions. Quest Rapid Recovery [EOL] has the upper hand due to its superior features and perceived value.

Features: Iron Mountain Connect offers robust data protection with easy management tools, focusing on security and compliance. Quest Rapid Recovery [EOL] provides comprehensive disaster recovery, efficient data deduplication, and quick recovery times.

Ease of Deployment and Customer Service: Iron Mountain Connect is known for straightforward deployment and exceptional customer service. Quest Rapid Recovery [EOL] also offers seamless deployment but may require more resources due to advanced features, with customer service that complements its capabilities.

Pricing and ROI: Iron Mountain Connect is cost-effective with a high return on investment, ideal for budget-friendly businesses. Quest Rapid Recovery [EOL] involves higher initial costs but offers significant returns through advanced functionality, appealing to businesses focused on long-term data assurance.

To learn more, read our detailed Backup and Recovery Report (Updated: February 2026).

Buyer's Guide

Backup and Recovery

February 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Iron Mountain Connect

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Backup and Recovery (62nd)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."

"The most valuable feature for me is the policy management capabilities"

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The compression and deduplication features have helped to save on storage costs."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."

More Quest Rapid Recovery [EOL] pros

Cons

"I would like to see more integration with different platforms."

"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"It's buggy. That's a big problem. We're arranging to get rid of it."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

Information not available

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"The pricing is on the higher end."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Retailer

17%

Manufacturing Company

10%

Computer Software Company

Marketing Services Firm

Manufacturing Company

14%

Performing Arts

11%

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

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What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

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What needs improvement with Quest Rapid Recovery?

The product is expensive.

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What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

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Comparisons

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Compared 11% of the time

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Igneous DataProtect vs Iron Mountain Connect

Compared 8% of the time

Barracuda Backup vs Iron Mountain Connect

Compared 6% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 6% of the time

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Compared 11% of the time

Acronis Cyber Protect vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 9% of the time

Aranda Data Safe vs Quest Rapid Recovery [EOL]

Compared 6% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Backup and Recovery

February 2026

Download Iron Mountain Connect product report

Buyer's Guide

Quest Rapid Recovery [EOL]

March 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

No data available

Dell AppAssure

Overview

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

University of La Verne

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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