No more typing reviews! Try our Samantha, our new voice AI agent.

Iron Mountain Connect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Iron Mountain Connect
Ranking in Backup and Recovery
59th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Iron Mountain Connect is 0.8%, up from 0.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.1%
Iron Mountain Connect0.8%
Other98.1%
Backup and Recovery
 

Featured Reviews

RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
"The most valuable feature for me is the policy management capabilities"
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"General ease of use and performance of the Windows version is the most valuable feature."
"I would recommend the solution; it's a very trustworthy solution."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The solution is easy to access and handles things efficiently."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
 

Cons

"I would like to see more integration with different platforms."
"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The interface could use some updating."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
 

Pricing and Cost Advice

Information not available
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Retailer
13%
Construction Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

University of La Verne
StratX
Find out what your peers are saying about Iron Mountain Connect vs. MSP360 Backup and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.