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MSP360 Backup vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
59th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (8th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
430
Ranking in other categories
Virtualization Management Tools (3rd), Cloud Monitoring Software (10th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 7.6%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform7.6%
MSP360 Backup0.8%
Other91.6%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"Provides connectivity to a lot of different cloud storage solutions."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"General ease of use and performance of the Windows version is the most valuable feature."
"The initial setup is very easy. It's not overly complex."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
"The most valuable feature is the instant recovery."
"Storage Snapshot is a good feature and very safe."
"A quick-working solution that is very user friendly."
"The backup and replication capabilities are quite good."
"The most valuable feature of Veeam Backup & Replication is the ease of use."
"I enjoy the ability to quickly search for VMs through the Veeam console."
"Veeam Backup & Replication is a scalable solution."
 

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"The product could be more user-friendly."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Perhaps the interface could be improved, though it has always been fine for me."
"The ease of use could be improved, but I don't have a very deep amount of experience in Veeam, so it's difficult to say what could be improved."
"I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform."
"The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."
"Could offer a better conclusion of the backups."
"The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage."
"There's a situation where VMs run on different locks. It's running on the VM while having a relationship with nearby solutions running on the same server and storage. This creates a bottleneck that needs to be eliminated."
"I have found that the reporting could improve in its structure."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The software subscription model can be once a year, or every three years, or every five years."
"I find the pricing to be okay."
"Its software solution has a fee."
"Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint."
"They could work at providing a better price."
"The price is great. It's software related, and I know that might be a good thing because it's a cheap solution to buy and we have been looking for a program for backup and they fit the bill."
"It is highly cost-effective when compared to other solutions."
"Setup cost and licensing of Veeam are nothing to complain about when compared to similar products for enterprise backup recovery solutions."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business217
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

Cloudberry Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Platform and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.