MSP360 Backup vs N-able Cove Data Protection comparison

MSP360 and N-able are both solutions in the Cloud Backup category. MSP360 is ranked #45, while N-able is ranked #19 with an average rating of 7.5. MSP360 holds a 1.4% mindshare in CB, compared to N-able’s 2.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of N-able users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

3,903 Views
1,912 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 23 N-able Cove Data Protection reviews

6,333 Views
3,483 Comparison Views

95% willing to recommend

MSP360 Backup

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and N-able Cove Data Protection are two leading products in the data backup and protection market. N-able Cove Data Protection seems to have the upper hand for its advanced features, making it worth the higher price according to user reviews.

Features: MSP360 Backup offers valuable features such as ease of use, reliable backup and restore functionality, and flexible options for cloud storage integrations. N-able Cove Data Protection stands out with its advanced automation, extensive security measures, and comprehensive backup options.

Room for Improvement: MSP360 Backup could benefit from more advanced reporting tools, better performance with larger datasets, and expanded integration options. N-able Cove Data Protection needs a more intuitive setup process, improved integration with third-party services, and a streamlined user interface.

Ease of Deployment and Customer Service: MSP360 Backup is praised for its straightforward deployment and responsive customer service. N-able Cove Data Protection faces criticism for a more complex deployment but receives high marks for their customer support once in operation.

Pricing and ROI: MSP360 Backup is considered cost-effective and offers good ROI, with lower setup costs. N-able Cove Data Protection has higher initial costs, but its extensive features justify the expenditure, delivering a strong ROI despite the more significant investment.

To learn more, read our detailed MSP360 Backup vs. N-able Cove Data Protection Report (Updated: April 2026).

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

45th

Ranking in MSP Backup

6th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (33rd)

N-able Cove Data Protection

Ranking in Backup and Recovery

30th

Ranking in Cloud Backup

19th

Ranking in MSP Backup

3rd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (8th)

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.1%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
N-able Cove Data Protection	2.1%
MSP360 Backup	1.4%
Other	96.5%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Per MøllerJacobsen

Senior consultant at Azend A/S

Delivers cost-effective data backup with room for search improvements

The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"General ease of use and performance of the Windows version is the most valuable feature."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"Technical support is very good."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

"With the monitoring it enables us to keep track, and it's more efficient, so it enables us to spend less time fixing backup issues for our customers."

"N-Able has allowed us to have peace of mind regarding backups, with very easy browser-based backup and restore of files and no more missed backup schedules or need to go on a course to learn how to use the software."

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."

"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."

"The most valuable feature of N-able Cove Data Protection is its ease of use."

"The reliability and the confidence that we have in this product is extremely high."

"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."

More N-able Cove Data Protection pros

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"The restore time could improve. When we had an issue the restore time was lengthy."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

"A disaster recovery console would be an improvement for the product."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."

"We would like to have better reporting."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients."

"A feature I'd like to see would be a more customizable admin console."

"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."

"Integration with a hybrid cloud is something that I found complicated."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"We have a very good return on investment."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"N-able Cove Data Protection is an averagely-priced product."

"The price isn't extreme, but I'd love to pay less."

"The pricing is very competitive and it's well worth the price."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Construction Company

11%

Comms Service Provider

Manufacturing Company

Comms Service Provider

11%

Computer Software Company

10%

Construction Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

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What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

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What needs improvement with N-able Backup?

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What is your primary use case for N-able Backup?

Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...

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Comparisons

Veeam Data Platform vs MSP360 Backup

Compared 4% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

Veeam Data Cloud for Microsoft 365 vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

Veeam Data Platform vs N-able Cove Data Protection

Compared 5% of the time

Synology C2 Backup vs N-able Cove Data Protection

Compared 3% of the time

Boxafe vs N-able Cove Data Protection

Compared 3% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 3% of the time

Veeam Data Cloud for Microsoft 365 vs N-able Cove Data Protection

Compared 3% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Buyer's Guide

N-able Cove Data Protection

April 2026

Download N-able Cove Data Protection product report

Also Known As

Cloudberry Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

N-able Cove Data Protection delivers cloud-based data backup and disaster recovery with features like ease of use, automation, and efficient data transfer. Its unified dashboard and virtual disaster recovery options are key highlights for simplifying data management.

N-able Cove Data Protection stands out for its comprehensive cloud-based architecture, offering reliable backup, disaster recovery, and archiving solutions across industries such as legal, healthcare, and finance. Users benefit from features like virtual disaster recovery, bare-metal restore, and efficient data transfer. Cove's straightforward setup and resource efficiency make it popular among managed service providers, as it supports diverse environments, including Windows, Linux, and macOS systems. Despite its strengths, users have noted areas for improvement, such as dashboard navigation, cloud integration, and prolonged initial backup times.

What are the key features of N-able Cove Data Protection?

Ease of Use: Simplified setup and management with an intuitive interface.
Automation: Streamlined processes for efficient data handling.
Cloud-Based Architecture: Reliable backup and recovery from any location.
Virtual Disaster Recovery: Enables swift data restoration scenarios.
Bare-Metal Restore: Facilitates complete system recovery from hardware failures.

What benefits can users expect when evaluating data protection?

Resource Efficiency: Optimizes system resources to minimize overhead.
Remote Access: Simplifies data management with a unified dashboard from any location.
Scalability: Suits diverse organizational sizes and needs.
Integration: Supports Windows, Linux, macOS, and virtual environments.

Industries like legal, healthcare, and finance utilize N-able Cove Data Protection for its robust server, workstation, and Office 365 data backup capabilities. With support for SQL, MySQL, Exchange, and file backups, Cove aids managed service providers in efficiently managing both local and remote environments, offering strong disaster recovery, testing, and item-level restoration options.

N-able

Sample Customers

StratX

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

April 2026

Free Report: MSP360 Backup vs. N-able Cove Data Protection

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