MSP360 Backup vs N-able Cove Data Protection comparison

MSP360 and N-able are both solutions in the Cloud Backup category. MSP360 is ranked #46, while N-able is ranked #16 with an average rating of 7.7. MSP360 holds a 0.9% mindshare in CB, compared to N-able’s 2.3% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of N-able users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
824 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 23 N-able Cove Data Protection reviews

3,635 Views
2,363 Comparison Views

95% willing to recommend

MSP360 Backup

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and N-able Cove Data Protection are two leading products in the data backup and protection market. N-able Cove Data Protection seems to have the upper hand for its advanced features, making it worth the higher price according to user reviews.

Features: MSP360 Backup offers valuable features such as ease of use, reliable backup and restore functionality, and flexible options for cloud storage integrations. N-able Cove Data Protection stands out with its advanced automation, extensive security measures, and comprehensive backup options.

Room for Improvement: MSP360 Backup could benefit from more advanced reporting tools, better performance with larger datasets, and expanded integration options. N-able Cove Data Protection needs a more intuitive setup process, improved integration with third-party services, and a streamlined user interface.

Ease of Deployment and Customer Service: MSP360 Backup is praised for its straightforward deployment and responsive customer service. N-able Cove Data Protection faces criticism for a more complex deployment but receives high marks for their customer support once in operation.

Pricing and ROI: MSP360 Backup is considered cost-effective and offers good ROI, with lower setup costs. N-able Cove Data Protection has higher initial costs, but its extensive features justify the expenditure, delivering a strong ROI despite the more significant investment.

To learn more, read our detailed MSP360 Backup vs. N-able Cove Data Protection Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

September 2025

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Helped 868,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Ranking in Cloud Backup

46th

Ranking in MSP Backup

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (34th)

N-able Cove Data Protection

Ranking in Backup and Recovery

41st

Ranking in Cloud Backup

16th

Ranking in MSP Backup

1st

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (7th)

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
N-able Cove Data Protection	2.3%
MSP360 Backup	0.9%
Other	96.8%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Per MøllerJacobsen

Senior consultant at Azend A/S

Delivers cost-effective data backup with room for search improvements

The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides connectivity to a lot of different cloud storage solutions."

"The initial setup is very easy. It's not overly complex."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The solution is easy to access and handles things efficiently."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Technical support is very good."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

"The monitoring makes it very easy to check whether a backup has gone bad."

"The integration of N-able Cove Data Protection into our existing infrastructure is easy."

"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

More N-able Cove Data Protection pros

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution's pricing is very high."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The product could be more user-friendly."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

More MSP360 Backup cons

"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."

"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."

"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

"The pricing is very competitive and it's well worth the price."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The price isn't extreme, but I'd love to pay less."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"N-able Cove Data Protection is an averagely-priced product."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Manufacturing Company

Construction Company

Computer Software Company

17%

Comms Service Provider

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

See all answers

What needs improvement with N-able Backup?

See all answers

Comparisons

Acronis Cyber Protect vs MSP360 Backup

Compared 21% of the time

Veeam Data Platform vs MSP360 Backup

Compared 17% of the time

NinjaOne vs MSP360 Backup

Compared 11% of the time

Comet Backup vs MSP360 Backup

Compared 11% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Veeam Data Platform vs N-able Cove Data Protection

Compared 13% of the time

Synology C2 Backup vs N-able Cove Data Protection

Compared 7% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 7% of the time

NinjaOne vs N-able Cove Data Protection

Compared 5% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Buyer's Guide

N-able Cove Data Protection

September 2025

Download N-able Cove Data Protection product report

Also Known As

Cloudberry Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Sample Customers

StratX

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

September 2025

Free Report: MSP360 Backup vs. N-able Cove Data Protection

Find out what your peers are saying about MSP360 Backup vs. N-able Cove Data Protection and other solutions. Updated: September 2025.

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