MSP360 Backup vs N-able Cove Data Protection comparison

Why PeerSpot?

MSP360 and N-able are both solutions in the Cloud Backup category. MSP360 is ranked #36, while N-able is ranked #20 with an average rating of 8.0. MSP360 holds a 1.5% mindshare in CB, compared to N-able’s 2.2% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of N-able users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,852 Views
3,357 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 24 N-able Cove Data Protection reviews

10,124 Views
5,366 Comparison Views

95% willing to recommend

MSP360 Backup

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and N-able Cove Data Protection are two leading products in the data backup and protection market. N-able Cove Data Protection seems to have the upper hand for its advanced features, making it worth the higher price according to user reviews.

Features: MSP360 Backup offers valuable features such as ease of use, reliable backup and restore functionality, and flexible options for cloud storage integrations. N-able Cove Data Protection stands out with its advanced automation, extensive security measures, and comprehensive backup options.

Room for Improvement: MSP360 Backup could benefit from more advanced reporting tools, better performance with larger datasets, and expanded integration options. N-able Cove Data Protection needs a more intuitive setup process, improved integration with third-party services, and a streamlined user interface.

Ease of Deployment and Customer Service: MSP360 Backup is praised for its straightforward deployment and responsive customer service. N-able Cove Data Protection faces criticism for a more complex deployment but receives high marks for their customer support once in operation.

Pricing and ROI: MSP360 Backup is considered cost-effective and offers good ROI, with lower setup costs. N-able Cove Data Protection has higher initial costs, but its extensive features justify the expenditure, delivering a strong ROI despite the more significant investment.

To learn more, read our detailed MSP360 Backup vs. N-able Cove Data Protection Report (Updated: October 2026).

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

October 2026

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Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

51st

Ranking in Cloud Backup

36th

Ranking in MSP Backup

6th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (30th)

N-able Cove Data Protection

Ranking in Backup and Recovery

28th

Ranking in Cloud Backup

20th

Ranking in MSP Backup

2nd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (10th)

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
N-able Cove Data Protection	2.2%
MSP360 Backup	1.5%
Other	96.3%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Grace Myna

HR Consultant

Secure reminders have improved HR document control and support better client deadline management

I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"I would recommend the solution; it's a very trustworthy solution."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"Technical support is very good."

More MSP360 Backup pros

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."

"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

"Now, we're able to offer an extremely well-priced solution to our clients that is thousands of dollars less than any of the competitors I've used."

"The integration of N-able Cove Data Protection into our existing infrastructure is easy."

"The initial setup of N-able Cove Data Protection was very easy."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"The product is simple to use and manage. The customers have access to verify the backups."

More N-able Cove Data Protection pros

Cons

"The solution's pricing is very high."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lot of employees backing up their data."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"We would like to have better reporting."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

"During the other 10% of the time when I have a problem, it's a mess."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The price isn't extreme, but I'd love to pay less."

"The pricing is very competitive and it's well worth the price."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"N-able Cove Data Protection is an averagely-priced product."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

Comms Service Provider

13%

Construction Company

10%

Manufacturing Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for N-able Backup?

We have not needed interns for a long time. For the one year, we did not need an intern because initially, we wanted interns because sometimes our team would be overwhelmed.

See all answers

What needs improvement with N-able Backup?

For now, I do not have anything else to add about the features apart from the confidentiality aspect; it helps me ensure that HR documents are personal, so someone who does not have access to them ...

See all answers

What is your primary use case for N-able Backup?

My main use case for N-able Cove Data Protection is to rely on it mostly for HR related documents, and I have been using it for quite some time. I normally open it when I need to check signed docum...

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

October 2026

Download MSP360 Backup product report

Buyer's Guide

N-able Cove Data Protection

October 2026

Download N-able Cove Data Protection product report

Also Known As

Cloudberry Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

N-able Cove Data Protection delivers cloud-based data backup and disaster recovery with features like ease of use, automation, and efficient data transfer. Its unified dashboard and virtual disaster recovery options are key highlights for simplifying data management.

N-able Cove Data Protection stands out for its comprehensive cloud-based architecture, offering reliable backup, disaster recovery, and archiving solutions across industries such as legal, healthcare, and finance. Users benefit from features like virtual disaster recovery, bare-metal restore, and efficient data transfer. Cove's straightforward setup and resource efficiency make it popular among managed service providers, as it supports diverse environments, including Windows, Linux, and macOS systems. Despite its strengths, users have noted areas for improvement, such as dashboard navigation, cloud integration, and prolonged initial backup times.

What are the key features of N-able Cove Data Protection?

Ease of Use: Simplified setup and management with an intuitive interface.
Automation: Streamlined processes for efficient data handling.
Cloud-Based Architecture: Reliable backup and recovery from any location.
Virtual Disaster Recovery: Enables swift data restoration scenarios.
Bare-Metal Restore: Facilitates complete system recovery from hardware failures.

What benefits can users expect when evaluating data protection?

Resource Efficiency: Optimizes system resources to minimize overhead.
Remote Access: Simplifies data management with a unified dashboard from any location.
Scalability: Suits diverse organizational sizes and needs.
Integration: Supports Windows, Linux, macOS, and virtual environments.

Industries like legal, healthcare, and finance utilize N-able Cove Data Protection for its robust server, workstation, and Office 365 data backup capabilities. With support for SQL, MySQL, Exchange, and file backups, Cove aids managed service providers in efficiently managing both local and remote environments, offering strong disaster recovery, testing, and item-level restoration options.

N-able

Sample Customers

StratX

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

October 2026

Free Report: MSP360 Backup vs. N-able Cove Data Protection

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