Acronis Cyber Protect vs MSP360 Backup comparison

"The tool is user-friendly."

"It’s invaluable for disaster recovery and is pretty quick doing a restore."

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."

"This product gave us two major features: Imaging allowed us to create clones from the production server with ultimate speed, and protection against server failures with the ability to restore on different hardware."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"We are able to remotely backup machines from locations across the United States from one centralized point."

"We have saved massive drive space and shortened data transfer time to offsite due to the 8:1 ratio of the de-duplication and changed block tracking."

"The solution was easy to install and to deploy."

"MSP360 Backup's most valuable feature is its backup interface."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Client-side encryption minimizes worries about data being captured on the back-end."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."

"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."

"There can be inconsistencies between builds in terms of the product working with one NIC or another, especially on newer generation servers."

"I would change the GUI a little to make it a bit more interactive."

"Network based data backup and recovery is supported, however network recovery quite often crashes the application."

"The ability to use computing resources, the storage nose is stuck frequently and we have to reboot it, and I'm told that it needs 128GB memory and SAS disk to keep it stable, all of these elements leave me unsatisfied."

"The technical support is less than average."

"The licensing approach becomes intricate when dealing with SharePoint."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The product could be more user-friendly."

"Our licenses come with a one-time yearly subscription fee."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"The price of Acronis Backup could be reduced, it is expensive."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"The tool's subscription costs are monthly. The product's pricing is fair."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"Licensing fees are billed annually and there are no extra charges."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."