Acronis Cyber Protect vs MSP360 Backup comparison

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

"The tool’s licensing and pricing are economical for SMB customers."

"The most valuable feature of Acronis Backup is the data recovery and restoration details."

"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"The image backup and image restore features have been very beneficial to us."

"There is advanced management where we can do passing, software inventory, and hardware inventory."

"The way Acronis Backup is currently, it is one of the best that we have used."

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Technical support is very good."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The solution is simple to use and easy to configure."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."

"At this stage, Acronis Cyber Protect helps me to overcome nothing because it actually caused more problems than it solved."

"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."

"It could have a better ability to manage backups over a longer period."

"This might be a lack of understanding on my part, but it's difficult to purge old backups."

"The dashboards for digital operations can be improved."

"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The solution's pricing is very high."

"The restore time could improve. When we had an issue the restore time was lengthy."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"This is an affordable product and fits within our customers' budgets."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"I would describe the product as a mid-priced tool for small and medium businesses."

"We use the free version that provides very basic functionalities."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"The license is a perpetual license. The cost is an area for improvement."

"The price is reasonable."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"Its pricing needs improvement."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."