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Dell Avamar vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Backup and Recovery (22nd), Deduplication Software (7th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is very easy to use; the interface is easier to use than other backup solutions, and the product is mature and can handle all of our data protection."
"Stable and scalable backup and recovery software, with good technical support."
"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
"Dell Avamar has a push upgrade feature that lets you simultaneously push updates to thousands of clients. I also found the self-service part of Dell Avamar helpful."
"Dell EMC Avamar is easy to work with and is user-friendly."
"Avamar's source side deduplication is very strong, it can easily back up remote sites' data, and not much bandwidth is required on the Avamar side."
"I recommend it to everyone who is searching for any complete backup for an entire infrastructure, for example, for a virtual server, a database server, or a laptop or desktop."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"I sleep well at night knowing that our systems are protected."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The solution is a great backup for the retail environment."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The compression and deduplication features have helped to save on storage costs."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
 

Cons

"It would be better if we could integrate easily with other platforms."
"For entry-level companies, I would say it's a six, or perhaps even lower, like a four, because the price point is very high compared to other companies."
"The product could offer more integration capabilities."
"This solution could improve by introducing daily verifications and another repository."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"Dell Avamar could improve by adding more backup features."
"Avamar's user interface could use some work. When we open a ticket, they are working with Linux commands."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"Most people may just find that it is undesirable to pay per call."
"There is room for improvement in customer service and support. I would like to see faster response time."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
 

Pricing and Cost Advice

"When it comes to competition the price is not what is important, it's not the problem."
"There is a license required for this solution."
"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."
"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."
"The current pricing is generally satisfactory."
"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."
"There are licensing costs for Dell EMC Avamar and it is paid annually."
"Licensing fees are paid annually."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I don't think the licensing for the product is very expensive."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Its price is okay. It is reasonable in terms of the way it works."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
10%
Outsourcing Company
8%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise18
Large Enterprise47
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What needs improvement with Dell Avamar?
It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

Avamar
Dell AppAssure
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
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