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Quest Rapid Recovery [EOL] vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
Backup and Recovery (9th)
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Basically, half of my day is saved because of the email notification and alerts."
"The solution is a great backup for the retail environment."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The compression and deduplication features have helped to save on storage costs."
"Stability, easy troubleshooting"
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"Could be used for both of Physical and Virtual Environments."
"It is easy to use, and you can run it with all kinds of client software environments. It works well with the most popular software, file systems, and operating systems. It is very useful to us."
"What I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available."
"Backup for over 10,000 jobs with a failure rate under 0.5%."
"DLO: Client for laptops."
"The value of this solution is that it's a complete solution and the fact that we can do almost every standard process including backups, is interesting and better than the competition."
 

Cons

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It's very expensive which is why I want to drop it."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"The archive feature is a little cryptic. I don't think that it is very understandable."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"It would be nice if you could deploy the agent without having to reboot."
"NetBackup is a very old product, and it is based on Linux, which is not user-friendly."
"The biggest problem with NetBackup is licensing."
"NetBackup is expensive. They need to work on the pricing side."
"The product is good, but there are extra costs for additional features."
"Planning for the implementation takes a lot of time."
"The reporting of the backups could be better."
"They currently have the Java concept and it should be less intensive and take less load."
"The virtual environment, cloud integration, copy data management features need improvement."
 

Pricing and Cost Advice

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs."
"There is a license required for this solution and it is priced based upon the data used."
"If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less."
"My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive."
"The licensing fees are expensive."
"The price of Veritas NetBackup is high, it should be reduced."
"Price-wise, most of the backup products are similarly priced, and NetBackup is the same."
"Veritas Netbackup offers affordable licensing."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Performing Arts
10%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
14%
Manufacturing Company
8%
Construction Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
What needs improvement with Veritas NetBackup?
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failov...
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Beta Offshore
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