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Quest Rapid Recovery [EOL] vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
117
Ranking in other categories
Backup and Recovery (5th)
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Rizwan Islam - PeerSpot reviewer
We optimize critical data management with versatile enterprise solutions while maintaining excellent user interface experience
The features of Veritas NetBackup that are most useful for us involve different backup scenarios such as huge contents, including our file server repositories. We have to write that backup on the tape media, which is why we observe that Veritas NetBackup is a very strong product in these areas. Regarding granular recovery, we sometimes use certain files, specifically accidentally deleted or required files from the backups, in maintaining data continuity. The feature is effective and works every time. The interface in Veritas NetBackup is very friendly and useful, and it has been standard during the last 10 years. We are very used to this interface and do not feel any complications. Veritas NetBackup is basically a single product which fulfills all the technical requirements specifically required for the backup job or the backup domain. It supports multi platforms, multi applications, and multiple hardware at the same time, so we generally feel it is a full feature solution. Most importantly, they have very tight integration at a very granular level, and recently we inducted another product Veritas File System in our environment because we have an issue with huge content data, so we have optimized the problem of that data by using the Veritas File System VxFS. Veritas NetBackup is a scalable solution for us. It is a very comprehensive solution that can manage numerous backups, and we already have a somewhat complicated environment in which backups are first written on the backup appliance and then moved to tape, and everything is managed through Veritas NetBackup very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The compression and deduplication features have helped to save on storage costs."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The solution is easy to scale."
"The most valuable feature is its stability."
"The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
"Disaster recovery primarily involves backup usage. We employ it for both backup and recovery purposes. The backup and recovery processes have been executed multiple times, even restoring data from backups created three to four years ago."
"The solution offers a lot of really great features that organizations can utilize and take advantage of."
"The backup and restore features are helpful."
"Logs are very easy to read, parse, and use for diagnostics."
"NetBackup is highly stable. We have more than 1,800 policies that run every day."
 

Cons

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"The product needs to improve its GUI. It needs to make use of a web interface."
"NetBackup is expensive and should be cheaper. That is why we are moving on to another solution."
"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
"Its integration with Nutanix and technical support can be improved."
"Technical support only gets back to us the following morning."
"I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."
"I think reporting can always be improved."
"This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox."
 

Pricing and Cost Advice

"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"We are very satisfied with the price of this solution."
"If you have a complex environment with dozens of different servers and apps, I recommend you look for TB licensing."
"Pricing is expensive, so it could be lower."
"Licensing was very expensive and did not scale well if needed to move between license models."
"Our license is capacity-based."
"It is an expensive solution."
"The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive."
"My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive."
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Top Industries

By visitors reading reviews
Performing Arts
10%
Manufacturing Company
9%
Computer Software Company
9%
Hospitality Company
6%
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise65
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
Veritas NetBackup is quite expensive, and sometimes vendors do not suggest it and always recommend different other options, especially after certain points, which is a concern. As far as our core o...
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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