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Commvault Cloud vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Commvault Cloud reduces maintenance complexity and infrastructure costs, enhancing data recovery reliability and operational efficiency over time.
Sentiment score
1.0
Veritas NetBackup provides value by ensuring rapid recovery, reducing costs, and effectively protecting data despite some cost concerns.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is praised for responsiveness and knowledge, but effectiveness varies by region, language barriers, and escalation delays.
Sentiment score
6.6
Veritas NetBackup's support is effective but inconsistent, with responsiveness issues and escalation needed; documentation is well-regarded.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
The support from Veritas NetBackup is very good.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud is highly scalable and adaptable, praised for efficient data handling across various environments with enhanced growth features.
Sentiment score
5.1
Veritas NetBackup is scalable but can be costly, with mixed reviews on handling large datasets and complex migrations.
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its stability and reliability, with minimal issues and prompt support, requiring technical setup knowledge.
Sentiment score
8.4
Veritas NetBackup is highly stable and reliable on Linux, with minor issues, consistently rated between eight to ten.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Veritas NetBackup performs well in terms of stability.
 

Room For Improvement

Commvault Cloud needs user-friendly enhancements, better integration, automation, and cost-efficiency to improve user experience and management simplicity.
Veritas NetBackup needs UI improvements, better support, competitive pricing, enhanced cloud integration, scalability, and AI features.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Veritas NetBackup needs improvement in terms of integration with the cloud.
 

Setup Cost

Commvault Cloud pricing offers flexible licensing but is often seen as expensive, with costs justifiable for larger enterprises.
Veritas NetBackup is seen as costly, especially for SMEs, with complex licensing, though discounts may ease concerns.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
 

Valuable Features

Commvault Cloud offers comprehensive backup features, strong security, and flexibility, ensuring efficient data management and cost-effectiveness for enterprises.
Veritas NetBackup provides reliable cloud integration, flexibility, scalability, and enhanced protection, making it ideal for efficient data management.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
117
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.3%, up from 6.1% compared to the previous year. The mindshare of Veritas NetBackup is 3.4%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

Rony_Sklar - PeerSpot reviewer
Jul 23, 2023
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.
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Answers from the Community

Rony_Sklar - PeerSpot reviewer
Sep 24, 2021
Sep 24, 2021
Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is good, I have successfully tested and recovered data from VM consistent backup and app consistent backup using both the software. There is no decisive factor, trying all of them and finding the mos...
2 out of 12 answers
it_user1108203 - PeerSpot reviewer
Feb 4, 2020
Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is good, I have successfully tested and recovered data from VM consistent backup and app consistent backup using both the software. There is no decisive factor, trying all of them and finding the most suitable one for your data center would be a viable decision.
FL
Feb 4, 2020
Commvault is more complete and more efficient. I would recommend Commvault.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Beta Offshore
Find out what your peers are saying about Commvault Cloud vs. Veritas NetBackup and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.