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Commvault Cloud vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Server Administrator at a outsourcing company with 51-200 employees
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Solutions Architect at Rigor Systems Limited
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
 

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Server Administrator at a outsourcing company with 51-200 employees
Veritas NetBackup needs improvement in terms of integration with the cloud.
Consultant at MTN
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Solutions Architect at Rigor Systems Limited
 

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Solutions Architect at Rigor Systems Limited
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
 

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Solutions Architect at Rigor Systems Limited
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Veritas NetBackup
Ranking in Backup and Recovery
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.3%, down from 7.3% compared to the previous year. The mindshare of Veritas NetBackup is 1.5%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.3%
Veritas NetBackup1.5%
Other95.2%
Backup and Recovery
 

Q&A Highlights

Rony_Sklar - PeerSpot reviewer
Community Manager at a tech services company with 51-200 employees
Jul 23, 2023
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
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Answers from the Community

Rony_Sklar - PeerSpot reviewer
Community Manager at a tech services company with 51-200 employees
Sep 24, 2021
Sep 24, 2021
Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is good, I have successfully tested and recovered data from VM consistent backup and app consistent backup using both the software. There is no decisive factor, trying all of them and finding the mos...
2 out of 12 answers
it_user1108203 - PeerSpot reviewer
customer success engineer with 51-200 employees
Feb 4, 2020
Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is good, I have successfully tested and recovered data from VM consistent backup and app consistent backup using both the software. There is no decisive factor, trying all of them and finding the most suitable one for your data center would be a viable decision.
FL
Director, Cyberscurit ET Infrastructure & Director, Cybersecurity & Infrastructure at Master
Feb 4, 2020
Commvault is more complete and more efficient. I would recommend Commvault.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
Financial Services Firm
13%
Construction Company
8%
Manufacturing Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
What needs improvement with Veritas NetBackup?
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failov...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Beta Offshore
Find out what your peers are saying about Commvault Cloud vs. Veritas NetBackup and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.