Compare Forcepoint vs Heimdal

Forcepoint

Based on 220 reviews.

Heimdal

Based on 4 reviews.

Sample Customers

Heimdal Endpoint Security

Brother, Symbion, CPH West

Heimdal Email Security

Brother, Symbion, CPH West

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

12 reviews

Heimdal Email Security

0 reviews

Heimdal Endpoint Security

1 reviews

Heimdal Patch and Asset Management

1 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

16%

Non Profit

Comms Service Provider

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at a financial services firm
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at a transportation company
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
Cybersecurity Engineer at a tech consulting company
My main use case for Forcepoint Next Generation Firewall has been network security and segmentation, relying on it...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at a tech services company
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
All our computers are locked for administrative purposes, so nobody can install anything. However, we provide freedom...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also...
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at a security firm
Our customers use the solution to manage endpoints.
Read full review of Heimdal Patch and Asset Management »
Melvin Ong
Country Manager at a security firm
We primarily use the solution for email security and general email management.
Read full review of Heimdal Email Security »

Review 1 of 4

Customer Service

Ashish Choudhary
Co-founder | Product Manager | CEO @ ReDi at a tech services company
Technical support is okay.
Read full review of Forcepoint Next Generation Firewall »
MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
I think their support capabilities have a lot of room for improvement because my company has had several issues. Of...
Read full review of Forcepoint Next Generation Firewall »
AhmedHawana
Network and Security Engineer at a government
Technical support from Forcepoint is rated ten out of ten. I have had a good experience with them.
Read full review of Forcepoint Secure Web Gateway »
Rupesh Kolhapurkar
Manager at a energy/utilities company
The technical support was bad before. It has improved now. Often, the support team is not available. We need to call...
Read full review of Forcepoint Cloud Security Gateway »
AlexOgbalu
Director at a transportation company
We have access to a training tool with learning access from Veracode.Training will always be very good. A lot of OEMs...
Read full review of Forcepoint CASB »
Petr Pouzar
IT Consultant at a tech services company
The customer service and support are quite good. They are very educated. I never had a case that I wasn't able to...
Read full review of Forcepoint Next Generation Firewall »
ManjitSingh
Cyber Security Engineer, team lead at a wellness & fitness company
I would say that their technical support is quite helpful. I would rate them a seven, on a scale from one to 10, with...
Read full review of Forcepoint Data Loss Prevention »
Hassan Moussafir
Information Security Senior Expert at a insurance company
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
VikasTiwari
Senior Network Engineer at a tech vendor
The experience with Forcepoint Next Generation Firewall customer service has been very good. TAC engineers are very...
Read full review of Forcepoint Next Generation Firewall »
Jay Stelmach
Adjunct Professor at a university
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Network Security Engineer at a security firm
I haven't had much interaction with customer support because we haven't encountered significant issues. During our...
Read full review of Forcepoint ONE »
Anonymous User
Cybersecurity Engineer at a tech consulting company
Customer support for Forcepoint Next Generation Firewall is standard support: I open a ticket, wait a bit, and an...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Security Consultant at a computer software company
We'd like some better support services.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Cyber Security Consultant and Technical Manager at a tech services company
We've had mixed results with technical support. Some issues are resolved quickly, and other issues have taken roughly...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Systems Engineer at a tech services company
Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
General Manager - Consulting & AMS at a tech services company
We've been pleased with the level of support on offer. Technical support has been great.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Systems Engineer at a tech services company
I would rate technical support from Forcepoint a seven out of ten.
Read full review of Forcepoint Secure Web Gateway »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me....
Read full review of Forcepoint Data Loss Prevention »
Arvind KR
Director at a tech consulting company
I'd say that customer service is above average.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
IT Manager at a government
I have heard good things of the support that Forcepoint gives us, so I would have to say that its good. I don't work...
Read full review of Forcepoint Data Loss Prevention »
Arf-Wu
Manager at a computer software company
We are satisfied with technical support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
CTO at a tech services company
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Network Engineer at a tech services company
They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a...
Read full review of Forcepoint Next Generation Firewall »

Review 1 of 30

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
Technical support is excellent. They respond immediately when we open a ticket, and as far as I know, they provide...
Read full review of Heimdal Privileged Access Management »
Melvin Ong
Country Manager at a security firm
We have not contacted technical support.
Read full review of Heimdal Email Security »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
The customer service is high-quality support, so I would rate it nine because I have spoken to them multiple times....
Read full review of Heimdal Endpoint Security »

Review 1 of 3

Technical Support

No Data Available

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