What is our primary use case?
My main use case for Forcepoint Data Loss Prevention is that I have used it for all three channels: the endpoint, web, and email. The main use case is preventing the exfiltration of personally identifiable information (PII) data. With Forcepoint Data Loss Prevention, I have kept PII data and a few other sensitive items in blocking mode. Whenever a user shares any PII data going outside the organization through any of the channels—whether it is an endpoint, web, or email—the PII data is blocked.
How has it helped my organization?
Forcepoint
DLP has helped our organization strengthen data protection by providing visibility and control over sensitive data across endpoints, email, web channels, and removable media. The solution enabled us to detect and prevent unauthorized data transfers, reducing the risk of data leakage and helping us meet regulatory and compliance requirements.
What is most valuable?
The best features Forcepoint Data Loss Prevention offers help in maintaining compliance and providing visibility. The best feature is the quarantine workflow manager. Whenever my mail gets blocked or quarantined, it gives a notification to the manager. It completely depends on the manager or the user's manager to decide if they want to release the mail. This feature offloads all our IT admin responsibility in releasing the mails.
Forcepoint Data Loss Prevention has changed my day-to-day work by making our tasks easier. Whenever we want to block anything, the operation part responsibility is not on our end, and the verification part is not at our end. It drastically reduces the overall risk. If a user comes to us and wants to release the mail, it completely depends on the business. The risk has been shifted to the business, where if any mail is getting blocked or quarantined, it is up to the business whether they want to release that mail or not, because we cannot justify if a specific mail is required for the business or not. The business is well aware of whether it is required or not.
Regarding Forcepoint Data Loss Prevention, the positive impact is that through visibility, the false positives have drastically reduced, and we have the number of incidents and whatever visibility we need to give to our management with the help of Forcepoint Data Loss Prevention.
What needs improvement?
Forcepoint Data Loss Prevention can be improved because the options nowadays involve the use of AI. The approach of Forcepoint Data Loss Prevention is still very traditional, where I have to create the policy for each and everything. The AI component is missing in Forcepoint Data Loss Prevention, where based on user behavior analytics, it could give us suggestions. This type of improvement is needed in Forcepoint Data Loss Prevention. Additionally, the hardware costing goes up when it comes to Forcepoint Data Loss Prevention because it requires large resources in the implementation part.
Not regarding the user interface, but nowadays other DLP solutions have come up with the CASB part and the SaaS platform they are providing. Forcepoint Data Loss Prevention is still lagging there, and I have to rely on the on-premises setups. The management part has been difficult as I have to patch the servers, restart them, and regularly take backups. These are a few tedious things that I have to do while managing Forcepoint Data Loss Prevention. This part also needs to be improved in Forcepoint Data Loss Prevention.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for more than six years.
What do I think about the stability of the solution?
Forcepoint Data Loss Prevention (DLP) is generally considered a mature and stable enterprise DLP platform, especially in large organizations that need data protection across endpoints, email, web, and networks.
What do I think about the scalability of the solution?
Forcepoint Data Loss Prevention performs well in terms of scalability, as it can handle growth because the license is a trust-based license, so it will not block the growth. The only part required is that it is an on-premises setup, so I need to vertically increase the resources.
How are customer service and support?
Regarding customer support for Forcepoint Data Loss Prevention, I require some expertise either during the initial setup or midway. I expect them to have some sort of expertise, but their support typically sends some level one guys. I need to explain my requirement, and then they escalate to level two guys, and I explain to them again. This type of setup is there by default in Forcepoint Data Loss Prevention. I expect that ticket alignment within Forcepoint Data Loss Prevention support should depend on the type of case, and that is not there.
Which solution did I use previously and why did I switch?
In my organization, it was quite easy as I was migrating from some other DLP tool, so it was easy and not tedious.
How was the initial setup?
The initial setup and deployment process for Forcepoint Data Loss Prevention is quite easy because there are a lot of technicians, and I am also aware of the setup. In my organization, it was quite easy as I was migrating from some other DLP tool, so it was easy and not tedious.
What about the implementation team?
Forcepoint Data Loss Prevention integrates with my existing security tools or infrastructure with no major issues. It is completely on-premises, so there were some network challenges, but they were not from Forcepoint Data Loss Prevention end; they were completely from my end. Forcepoint Data Loss Prevention provides options including Active Directory integration and SEM integration. There were a few network challenges, but not so significant that they would hold our security integration, so that was not kept on hold.
What's my experience with pricing, setup cost, and licensing?
Need to bare server cost if you are going for on prem setup. License cost is negotiable.
Which other solutions did I evaluate?
What other advice do I have?
Forcepoint Data Loss Prevention is deployed in my organization on-premises.
I do not have any other improvements needed for Forcepoint Data Loss Prevention that I have not mentioned yet; all the parts I needed to mention are already covered.
When it comes to Forcepoint Data Loss Prevention, handling policy updates and changes requires effort because one part is our security requirement, then the business requirement is there, and the third one is whatever incident monitoring I am doing. I have to go through a process, which would be with any DLP solution. The implementation part of a policy is easy, but creating it requires more effort.
My experience with Forcepoint Data Loss Prevention's reporting and alerting capabilities is good; whatever report details I generate are actionable. I raise the incident to the respective reporting manager, and depending on that, I close the incidents.
When I think of Forcepoint Data Loss Prevention's accuracy and reliability of output, I can give it a nine out of ten; the accuracy is perfect. The one point I cut is because when the file size is large, Forcepoint Data Loss Prevention struggles a bit. There are a few, not really flaws, in their working method. Having more than six years of experience with Forcepoint Data Loss Prevention, I know how to bypass Forcepoint Data Loss Prevention, so I deduct one point there.
In regard to Forcepoint Data Loss Prevention's AI capabilities, it helps in governance and security as of now in my day-to-day activity and in maintaining compliance. However, the analytic part needs to be improved; the dashboard, the CISO dashboard, should be included, and more visibility is required there. The AI part is still lacking, which I have already mentioned in the improvement part.
If someone is looking into using Forcepoint Data Loss Prevention, I advise that if they are looking for a traditional DLP with proper visibility, then Forcepoint Data Loss Prevention is the best product to go with. However, they also require management and resources for the management of Forcepoint Data Loss Prevention. If they are looking for an on-premises solution, then it is the best product. If they are looking for something extra advanced and they have fewer engineers in their organization, then they should consider any SaaS DLP platform; Forcepoint Data Loss Prevention is not a good product in that case. I would rate this product nine out of ten overall.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other