Compare Forcepoint vs Open Systems

Forcepoint

Based on 222 reviews.

Open Systems

Sample Customers

Forcepoint Next Generation Firewall

California Department of Corrections and Rehabilitation (CDCR)

Forcepoint ONE

UNC-Charlotte

Open Systems Secure SD-WAN

Der Spiegel

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

9 reviews

Forcepoint Next Generation Firewall

14 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at BOK
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
Cybersecurity Engineer at a tech consulting company
My main use case for Forcepoint Next Generation Firewall has been network security and segmentation, relying on it...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

No Data Available

Customer Service

Shamirhan Sulaiman
Director Market Growth and Development at a tech services company
Being the distributor for Forcepoint, we have our own engineers to cover from day zero to day two in terms of...
Read full review of Forcepoint Secure Web Gateway »
MuhammadJunaid7
Data Security Specialist at BOK
I have raised one or two tickets with technical support during my experience in this organization.
Read full review of Forcepoint Data Loss Prevention »
Raheel Naveed
Senior Consultant DIS-InfoSec at Systems Limited
The technical support is average.
Read full review of Forcepoint Data Loss Prevention »
Petr Pouzar
IT Consultant at M-COM s.r.o
Generally, for Forcepoint, the customer support and customer service might be better, but especially for the...
Read full review of Forcepoint Next Generation Firewall »
Ose Umunna
Presales engineer at a tech services company
Customer support is very good, but it can be better.
Read full review of Forcepoint ONE »
Mitesh D Patel
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
The technical support for the solution is very good.
Read full review of Forcepoint Data Loss Prevention »
GirdharMishra
Program Manager at iONE IT Solutions
We are satisfied with the support.
Read full review of Forcepoint Next Generation Firewall »
Nikolay Dimitrov
Cyber Security Engineer at Paysafe / IBM
Forcepoint technical support was not very good. It was some of the worst support I ever have dealt with. Basically,...
Read full review of Forcepoint CASB »
Anonymous User
Consultant at a tech services company
Forcepoint offers two levels of support: standard support and premium support. With standard support, you can open a...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Aamir Ejaz
Head of IT Department at Mana
Technical support is sometimes slow to respond, and it takes longer to resolve issues. This has been true across all...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Enterprise Sales at a tech vendor
The customer support team take a long time to resolve issues.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
PS & Technical Manager at a tech services company
Technical support is good outside Egypt.
Read full review of Forcepoint Next Generation Firewall »
Mustafa Adel
Senior Solutions Architect at Infort
I would give technical support an eight out of ten. We had an issue with them because we had only support level one...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
General Manager - Consulting & AMS at a tech services company
We've been pleased with the level of support on offer. Technical support has been great.
Read full review of Forcepoint Email Security [EOL] »
Mahesh Dalavi
Sr. Manager at 2Five1
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As...
Read full review of Forcepoint Data Loss Prevention »
MarkEdward
Technical Support Engineer at MCS
Technical support can be better. The support themselves are skilled but when you call for support you have to wait...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Yasir Zubair
Senior Manager - ICT Technical at CNS Engineering
We have been very satisfied with the customer service.
Read full review of Forcepoint Next Generation Firewall »
David Levine
Vice President, Corporate Information Security & Chief Security Officer at Ricoh Americas
The support and company engagement from day one have been great about being open and available. Over time, I have...
Read full review of Forcepoint ONE »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
Read full review of Forcepoint Data Loss Prevention »
Juned Shaikh
CDL Technical Consultant at a tech services company
The technical support is good. They have a 24/7 support line and call centers all across India, the US and UK. One...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Director, Cloud & Data Security at a financial services firm
Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There...
Read full review of Forcepoint ONE »
Anonymous User
Owner at a tech services company
I will rate their technical support a seven out of ten because their response time is very slow.
Read full review of Forcepoint Data Loss Prevention »
Ziad Ramoly
IT Support Technician at Secure Services
Their support is very good. When you have issues, you call them and open a ticket based on the severity, then receive...
Read full review of Forcepoint Email Security [EOL] »
Arf-Wu
Manager at Readytech
We are satisfied with technical support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Regional Solutions Manager at a tech services company
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Ict Help Desk Administrator Individual Contributor at a transportation company
I would evaluate Forcepoint Secure Web Gateway's technical support for a first time user as an eight out of nine.
Read full review of Forcepoint Secure Web Gateway »

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Technical Support

No Data Available

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