Compare Forcepoint vs OpenText

Forcepoint

Based on 224 reviews.

OpenText

Based on 1772 reviews.

Overview

Information Not Available

US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.

Sample Customers

OpenText SecureMail

Advencia

OpenText Behavioral Signals

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited

Popular Solutions

Forcepoint Data Loss Prevention

11 reviews

Forcepoint Secure Web Gateway

5 reviews

Forcepoint Next Generation Firewall

11 reviews

OpenText Application Quality Management

7 reviews

OpenText Data Protector

2 reviews

OpenText Enterprise Security Manager

6 reviews

Top Industries

Financial Services Firm

12%

Outsourcing Company

Construction Company

Manufacturing Company

Financial Services Firm

12%

Construction Company

10%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Madhukar Pandey
Senior Manager, Risk at LTFS
My main use case for Forcepoint Data Loss Prevention is that I have used it for all three channels: the endpoint,...
Read full review of Forcepoint Data Loss Prevention »
Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
The major use cases for Forcepoint Next Generation Firewall are in government turnkey projects where we require a lot...
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Himanshu_Tyagi
Lead Cybersecurity at TBO
I have been working with AWS cloud for the past six to seven years, and in my current role, I am working on AWS...
Read full review of OpenText Core Application Security »
Alejandro Stromer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
We are partners of OpenText Content Management in the area of content management and in another area of SAP...
Read full review of OpenText Content Management »
Gaurav Ranade
CTO at Rah Infotech Pvt Ltd
ArcSight Security Orchestration Automation Response is required in most security projects. Whenever there are...
Read full review of ArcSight Security Orchestration Automation Response »
Jitendrak Naik
consultant at tcs
We primarily focus on integration of data from different source systems to warehouse loading. OpenText Analytics...
Read full review of OpenText Analytics Database (Vertica) »
Sasikumar Balachandran
Senior BI Lead at Cognizant
I have 5 years of experience in the Microsoft ecosystem, which includes IBM Cognos and ClickView dashboards. In my...
Read full review of OpenText 360 for SharePoint »

Review 1 of 5

Customer Service

Kunjal Haria
Systems Manager at Muraspec Decorative Solutions Ltd
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot...
Read full review of Forcepoint Email Security [EOL] »
Mostafa-Mourad
Cyber Security Head at Turnkey Integrated Technologies TK-IT
We contacted support three times, opened three cases for the same issue, and didn't find out what the issue was for...
Read full review of Forcepoint Next Generation Firewall »
Vijay Bhaskara Maram
Network Engineer at Pyramid IT Solutions Pvt Ltd
The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a...
Read full review of Forcepoint Next Generation Firewall »
KimioTanaka
Senior Executive Account Manager at Grupo Binario
The technical support for Forcepoint ONE is very good, at least when I needed support in a laboratory setting. On a...
Read full review of Forcepoint ONE »
AlexOgbalu
Director at LiveFromSpace Limited
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
Petr Pouzar
IT Consultant at M-COM s.r.o
Generally, for Forcepoint, the customer support and customer service might be better, but especially for the...
Read full review of Forcepoint Next Generation Firewall »
AtulVats
Information Security Consultant at a tech services company
Forcepoint's technical support is very good - they help you the moment you log the ticket. They're much more helpful...
Read full review of Forcepoint Data Loss Prevention »
Deepak Nagar
Manager, Strategic Alliances at Softcell Technologies Limited
The technical team was good. The support persons had good expertise about the product.
Read full review of Forcepoint Secure Web Gateway »
Sampath Acharya
Technical Associate at Valuepoint Systems
I rate the technical support of the solution to be an eight out of ten.
Read full review of Forcepoint Data Loss Prevention »
Baljeet Singh
Subject Matter Expert at Hitachi Systems, Ltd.
Technical support is great with the priority level. When you're going to raise a case that might be of severity, you...
Read full review of Forcepoint Secure Web Gateway »
Robson Giovanelli Silva
CIO at Content-ti
I've found the technical support to be helpful and responsive. They are good overall.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior CyberSecurity Consultant at a computer software company
Customer support was really good compared to all other customers and we were very happy with the technical support...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
System Engineer at a computer software company
Four years ago, I called support. Their response was very bad, but the antivirus was good.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Regional Solutions Manager at a tech services company
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
DragosBasmaluta
Co-Founder at Avant Consulting
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a tech services company
Forcepoint offers two levels of support: standard support and premium support. With standard support, you can open a...
Read full review of Forcepoint Secure Web Gateway »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me....
Read full review of Forcepoint Data Loss Prevention »
Sasikumar P
Sr. Manager - IT at Durr India
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Owen Nunez
Security Engineer at Protego Trust Bank
Customer support simply directs us to links to read up on our own. When we contact support, we need one on one help,...
Read full review of Forcepoint Data Loss Prevention »
Mustafa Adel
Senior Solutions Architect at Infort
I would give technical support an eight out of ten. We had an issue with them because we had only support level one...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
Mahesh Dalavi
Sr. Manager at 2Five1
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As...
Read full review of Forcepoint Data Loss Prevention »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Regional Solutions Manager at a tech services company
We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and...
Read full review of Forcepoint Secure Web Gateway »

Review 1 of 30

Saroj-Patnaik
Software Development Engineer 3 at a consultancy
Fortify Application Defender's technical support isn't great - the team aren't very knowledgeable, they take a long...
Read full review of Fortify Application Defender »
Irfan Ali
Lead Principal Architect at Injazat Data Systems
The customer service and support were satisfactory. There is room for improvement in the first-hand support. It would...
Read full review of OpenText Enterprise Security Manager »
Adil Mughanlinskiy
Lead Backup Administrator at DreamArt Creative Agency
The technical support from Micro Focus is terrible in terms of the quality and problem solving. For example, let's...
Read full review of OpenText Data Protector »
Prajyoti Mandal
Senior Delivery Lead at Accenture
I haven't needed to contact technical support.
Read full review of OpenText Dynamic Application Security Testing »
Salih çakır
Team Lead at a financial services firm
I rate the technical support an eight out of ten.
Read full review of OpenText Documentum Content Management »
Anonymous User
Team Lead Information Security Control at a financial services firm
I have not needed to contact technical support within the past year. My team has been in contact with the local Micro...
Read full review of OpenText AI Operations Management »
Anonymous User
Regional Head Customer Experience at a financial services firm
We found the support to be good. Whenever there is an issue with anything, within 24-hours we get an answer. If we...
Read full review of OpenText Professional Performance Engineering (LoadRunner Professional) »
Cagin Uludamar
Application Architect at a financial services firm
They respond very quickly and are very good in terms of product, technical info, and communication skills.
Read full review of OpenText Silk Central »
Anonymous User
IT Systems Administrator at a tech vendor
Customer Service: I haven't contacted customer service. Technical Support: High. The last upgrade caused issues, but...
Read full review of OpenText Data Protector »
Anonymous User
Team Manager at a financial services firm
For such an experienced team as mine, who have been with the product for over ten years, sometimes working with...
Read full review of OpenText Enterprise Performance Engineering (LoadRunner Enterprise) »
Anonymous User
Director, Enterprise-wide Application Services at BC Public Service
It's been quite good. We've had a couple of interactions. Again, because it's a new Canadian data center, we have...
Read full review of Micro Focus Service Anywhere [EOL] »
Anonymous User
Security Practice Director at Rolta AdvizeX
Technical support from the vendor has been good. There's a particular challenge with ArcSight not in the technical...
Read full review of OpenText Enterprise Security Manager »
Anonymous User
Sr. Director, Corporate Information Security at a comms service provider
We've used technical support several time and found them to be good.
Read full review of OpenText Enterprise Security Manager »
reviewer9020156
Lead Software Engineer ( Performance Engineering Salesforce) at a tech company
The solution's technical support has been good.
Read full review of OpenText Core Performance Engineering (LoadRunner Cloud) »
Muntasir Ibrahim
ICT Vendor Specialist at Asb
In Sudan, we don't have any technical support. We hope the solution improves their reach over the coming year and we...
Read full review of OpenText Connected MX »
Anonymous User
Senior Technical Test Analyst at a tech services company
Customer Service: Customer service is good. They respond on time to inquiries and requests. Technical Support: The...
Read full review of OpenText Application Quality Management »
Anonymous User
IT Operations Engineer at a tech services company
Customer Service: They provide excellent service every time I have a question. Technical Support: Excellent.
Read full review of OpenText Core Endpoint Protection »
Anonymous User
Unit Manager | Management Systems and Automation at a tech services company
The technical support team is not bad, but they are not very good with the first level of support. If we go to the...
Read full review of OpenText SiteScope »
Anonymous User
Director Enterprise Solutions at Applied Computer Soultions
We contacted technical support a couple of times during upgrades, but I wouldn't say that the issues were anything...
Read full review of OpenText Data Protector »
Anonymous User
Test Community Manager at Orange
We don't have a contract directly with Micro Focus. We bought our licenses through a partner, so we are not supposed...
Read full review of OpenText Software Delivery Management »
Anonymous User
Vice President of Infrastructure Management at a transportation company
An eight out of 10.
Read full review of Micro Focus OpenView [EOL] »
Anonymous User
Security Consultant at a tech services company
Customer Service: Seven out of 10. Basic questions get answered quickly. More in depth questions require more time,...
Read full review of OpenText Enterprise Security Manager »
Anonymous User
Arquitecto Delivery at a tech services company
I haven't really had the opportunity to talk with them, but that's because the database just works. I don't really...
Read full review of OpenText Analytics Database (Vertica) »
Anonymous User
Test Lead
Not good.
Read full review of OpenText Application Quality Management »
Anonymous User
Director at a tech company
They're very good. We have issues, we contact them, and they help us solve the issues.
Read full review of OpenText Professional Performance Engineering (LoadRunner Professional) »
Anonymous User
Sr. IT Solutions Architect at a computer software company
I haven't worked with them in regards to the security awareness training. I have only worked with Webroot support in...
Read full review of OpenText Core Security Awareness Training »
Sai Kiran
Sr. Architect at a tech services company
Their technical support is very helpful. They provide support 24/7 and they have resolved whatever issues have come...
Read full review of OpenText Application Quality Management »
Anonymous User
IT Consultant at a aerospace/defense firm
I haven’t used technical support in the last couple of years.
Read full review of OpenText Data Protector »
Anonymous User
Solution Security Architect
Excellent – from the PoC through setup and implementation; we received timely and knowledgeable support whenever we...
Read full review of OpenText Core Application Security »
Anonymous User
CEO and Founder at a tech services company
Technical seems to be just fine. There's no data that says otherwise.
Read full review of OpenText Operations Orchestration »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.