Compare GFI vs Splunk

GFI

Based on 95 reviews.

Splunk

Based on 1068 reviews.

Latest Research

Buyer's Guide

KerioControl vs. Splunk User Behavior Analytics

June 2026

Splunk User Behavior Analytics vs. KerioControl

Updated: June 2026

Buyer's Guide

KerioControl vs. Splunk User Behavior Analytics

June 2026

KerioControl vs. Splunk User Behavior Analytics

Updated: June 2026

Sample Customers

KerioControl

Triton Technical, McDonald's

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

KerioControl

4 reviews

GFI LanGuard

1 reviews

KerioConnect

3 reviews

Splunk Enterprise Security

140 reviews

Splunk AppDynamics

38 reviews

Splunk Cloud Platform

49 reviews

Top Industries

Comms Service Provider

11%

Computer Software Company

10%

Construction Company

Outsourcing Company

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Constantnos Achilleos
Product manger at Asbis Mediteranean
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity....
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We...
Read full review of KerioConnect »
Thanu Kishore
Technical Executive at Satcom Infotech
My experience with GFI LanGuard involves patch management where, whenever we visit customers, they request patches...
Read full review of GFI LanGuard »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
As a company dealing in satellite technology, we use it for small to big satellite links, and for some remote islands...
Read full review of Exinda »
Herbert Haug
Systems Administrator at a tech company
We have some old fax machines. Only one or two addresses are needed to fax because we have customers all around the...
Read full review of GFI FaxMaker »

Review 1 of 5

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I am Purnambica Kolavennu and I have been working for the past two to three years with the Agriculture Skills Council...
Read full review of Splunk Observability Cloud »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
We are currently using Splunk AppDynamics for AI automation enhancement in the agriculture ecosystem. In our...
Read full review of Splunk AppDynamics »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Mark Spiteri
IT Manager at JB Metropolitan Distributors
I've never contacted technical support because I just call the people that I contract to fix things and if they're...
Read full review of KerioControl »
Ted Mbugua
Security Manager at a tech services company
I opened a case with technical support and the person who was assisting me was very helpful. I was able to resolve my...
Read full review of GFI LanGuard »
Timur Assembayev
Network Specialist at Wattum
I have not had the need to use the support from KerioControl because I have found all the answers to my questions...
Read full review of KerioControl »
Dedi-Husni
Cybersecurity Lead at PT. Alpha Citra Siber Indonesia
The technical support from KerioControl is very helpful. I would rate technical support a nine out of ten.
Read full review of KerioControl »
Saham Hendinejad
Chief Executive Officer at Quby
I've never contacted technical support in the past.
Read full review of KerioControl »
MarkKupferberg
Vice President at a manufacturing company
I don't deal with technical support directly. However, I would say my IT person puts it somewhere in the middle. My...
Read full review of KerioConnect »
Hugo Van Putten
Owner at Multi Level Software
The problems I've had with Kerio, when I wanted to change something, have always been solved by consulting the...
Read full review of KerioControl »
Anonymous User
Freelance IT Specialist at a computer software company
I haven't contacted technical support in the past, to be honest. I'm the kind of person that I would rather look...
Read full review of KerioControl »
Chris Kershner
CEO at Professional Project Managers
One of my customers had some issues that weren't pleasant. Support was pretty good and then it changed quite a bit...
Read full review of KerioControl »
Eugene Hacker
Director of Network Services at a university
I talked to them before about the issue of data not being available. They talked me through going in and just...
Read full review of Exinda »
Chuck Schurman
System Administrator at a construction company
I haven't used technical support.
Read full review of GFI FaxMaker »
Cristian Concha
Chief of Technical Department at a tech services company
The technical support is good.
Read full review of KerioControl »
Anonymous User
CEO at a computer software company
GFI's technical support is improving but at the very beginning, it was very bad. There was no way to contact them....
Read full review of KerioControl »
Dominic Halajian
General Manager at a tech services company
We've never had to use their technical support.
Read full review of KerioControl »
Alex Kimondo
ICT Manager at MEDS
At the moment, there is no proper local support for Kerio Control here in Kenya. It is hard to get service or...
Read full review of KerioControl »
Anonymous User
President at a tech services company
When GFI first took over, there were issues. There were issues contacting them. Even recently, there have been some...
Read full review of KerioControl »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
Our experience with their tech support started off well. Then, a couple of their employees went wayward, but they got...
Read full review of Exinda »
Anonymous User
Lead Hand - Print Department at a marketing services firm
Customer support is reliable. It provides fast and excellent support.
Read full review of KerioConnect »
Anonymous User
IT Director at a comms service provider
The technical support is good.
Read full review of KerioControl »
Robert Allino
Owner at L3GNL LLC
I haven't used GFI, but back when Kerio had it, they were very good. They were very responsive. A lot of times you...
Read full review of KerioControl »
Anonymous User
Director at a tech services company
We have contacted technical support a handful of times and received some assistance.
Read full review of KerioConnect »
LB5
Information Technology Specialista at REMING CONSULT a.s.
Support is free and is part of the license. We get support through the partners. They are quick and responsive.
Read full review of KerioControl »
Denis L
Sales Solutions Engineer at a tech services company
I am a distributor so I often will act as the support.
Read full review of Exinda »
JozefKacala
Sales engineer for EMEA region at OneClick
I have not used the support from GFI LanGuard.
Read full review of GFI LanGuard »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
I rarely encounter problems, but when I do, I post a support ticket on the website and they reply very quickly.
Read full review of KerioConnect »
Chris Bristow
Account Manager (Technical) at Redfortress Ltd
I've never used their technical support.
Read full review of KerioControl »
Greg Regester
ICT Consultant at D-R Consulting Pty Ltd
I found the technical support pretty good. They are very responsive and come back with an answer on things pretty...
Read full review of KerioControl »
Frank Raasveld
Owner at Fr@nkonnections
In every software, sometimes there are problems. One of the strong things about Kerio was the support knowledge and...
Read full review of KerioControl »
Ralf Werner
IT Professional / Team Leader at Aos Stahl GmbH und Co Kg
I haven't had to use GFI's technical support for FaxMaker.
Read full review of GFI FaxMaker »
Jay Greiner
Head of IT at Glorious Way Church
I've only had to use technical support once and it was on a VPN. They updated the VPN protocol and I had a question...
Read full review of KerioControl »

Review 1 of 30

Scott Eagles
Senior Splunk engineer at a manufacturing company
The solution's technical support is awesome, and I love it.
Read full review of Splunk Enterprise Security »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
The support team for Splunk AppDynamics is very helpful, and they help us resolve any issues raised by our team...
Read full review of Splunk AppDynamics »
Tejas Shah
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
My feedback remains that you have your designated account manager who helps navigate all the cases. Sometimes, the...
Read full review of Splunk Cloud Platform »
AmanThakkar
Software Engineer at Titans Lab
I would evaluate customer service and technical support as a nine. It is very good. It is a nine out of ten.
Read full review of Splunk Observability Cloud »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I have not found any issues in the last four to five years. It's a very smooth and easy setup. I have never got any...
Read full review of Splunk AppDynamics »
Himanshu Tejwani
Platform Architect at Appcino Technologies
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Filip Stojkovski
VP - Security Automation Lead at a financial services firm
The technical support is good.
Read full review of Splunk SOAR »
Duy-An Dô
Information Security Specialist at Ubisoft International SAS
I would evaluate customer service and technical support for Splunk Enterprise Security as very good. This is probably...
Read full review of Splunk Enterprise Security »
Siddharth_Jain
AIOPS Consultant at AIOPS Consultant
I've contacted technical support. They were good in terms of experience. The cloud support is excellent.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Information Security Engineer at a tech company
I have had a very nice experience with Splunk's technical support and customer service teams. They're fast to respond...
Read full review of Splunk SOAR »
Steven Bochniewicz
Security Architect at University of Maryland
Overall, it has been great. We have not had any major bugs or incidents that have required anything more than...
Read full review of Splunk SOAR »
RajKumar25
Splunk Enginer at UnitedHealth Group
I rate Splunk technical support 8 out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Global Engineer at a financial services firm
Technical support has been adequate. We aren't blown away by amazing service, however, they do help if we need them...
Read full review of Splunk User Behavior Analytics »
Dhaval Bhalgamadiya
DevOps Engineer at Veefin Solutions
I have not contacted the technical support or customer support for Splunk Enterprise Platform much because the...
Read full review of Splunk Enterprise Platform »
Anonymous User
Technical Lead at a tech vendor
Currently, customer service is limited.
Read full review of Splunk Enterprise Security »
Mohammed Shahpoup
ITSM Solutions Management Head at Banque misr
AppDynamics offers excellent customer support from professionals, process, and technology perspectives. I would rate...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Application Support Specialist - ITIL® at AsianLogic
Customer Service: It’s good, they have really fast response times. Technical Support: Excellent in terms of...
Read full review of Splunk AppDynamics »
Anonymous User
Senior security consultant at a comms service provider
Splunk's support is good. The process was smooth and they provided sufficient support, so there was no need to...
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Architect at a tech services company
We only had a consultant that helped us during deployment and they were okay. Other than that, we never have had to...
Read full review of Splunk AppDynamics »
Anonymous User
Site Reliability/Dev Ops Strategist Digital Transformation at a financial services firm
Technical support is excellent (5/5). They are very responsive and technically intelligent.
Read full review of Splunk AppDynamics »
Charles Roberti
Chief Executive Officer at ENAD
We have good support, rating it seven or eight out of ten.
Read full review of Splunk Security Essentials »
Anonymous User
Architect at a wholesaler/distributor
We have used technical support a couple of times. When we had the new release, the deployments were not as smooth as...
Read full review of Splunk AppDynamics »
Anonymous User
Cloud Cybersecurity Engineer at a tech services company
Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would...
Read full review of Splunk Enterprise Security »
Abdulrahman Kazamel
Presales Engineer at a tech services company
As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Administrator at a energy/utilities company
Splunk – Splunk has a very knowledgeable support staff and the Splunk support website is outstanding. The message...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Delivery Analyst at a consultancy
The technical support is adequate.
Read full review of Splunk Enterprise Security »
AnandYadav
Sr Technical Architect at a tech services company
I am satisfied with their support.
Read full review of Splunk AppDynamics »
Anonymous User
Splunk developer at a government
The solution's technical support is very good, and I'm very happy with the support.
Read full review of Splunk Enterprise Security »
Anonymous User
Security Architect at a comms service provider
Other teams have told me that the technical support is pretty good.
Read full review of Splunk Enterprise Security »
Anonymous User
Software Developer And Engineer at a retailer
Customer service and technical support respond very quickly. That said, sometimes the solutions take too long to...
Read full review of Splunk Observability Cloud »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.