Exinda Reviews

Exinda provides noticeable improvements in application speed and user experience, leading to customer retention. It simplifies management, saving time compared to previous tools, and offers critical visibility into network traffic. This has allowed organizations to make informed decisions, notably switching from cable TV to internet-based content, resulting in long-term cost savings. Exinda's efficiency in handling network bandwidth has prevented unnecessary expenses on additional capacity, showcasing its ability to manage network demands effectively.

Exinda offers scalable licenses including small boxes for desktops and solutions for data centers. The pricing is considered competitive and fair, on par with other solutions. It supports a range of licensing options with one-off site fees and annual bandwidth licenses. Users find it well-priced for its functionalities like graphs and reporting. Some users manage it themselves due to cost-consciousness and simplicity without paying extra for additional services.

• "The pricing and licensing are pretty fair and really competitive. There are other SD-WAN solutions that are pretty costly because they build in a service where they'll manage it for you, which is really great. I don't know if Exinda has that option as well. However, we are a small shop and cost-conscious. For things like this, we are accustomed to self-managing and this solution suits us just fine. For a tool that gives you, like the graphs and reporting, it has a fair price point."
• "It is priced well for the market, for what it needs to do."

Users primarily employ Exinda for WAN optimization, managing satellite links for remote locations, such as islands and vessels, and controlling bandwidth on campuses. They use it in troubleshooting satellite services and prioritizing or restricting traffic for customers to enhance network performance.

Customer service and support for Exinda receive mixed feedback. Users find it challenging to log support tickets due to a generic portal. Technical support responsiveness is good once a ticket is logged. Issues include difficulties with outsourced support, time zone differences, lack of direct pre-sales assistance, and delays in obtaining quotes. Some experiences are positive with responsive support, while others criticize GFI's technical support since the acquisition. Information about Exinda is hard to find.

Exinda's initial setup is generally straightforward and quick, often taking a couple of hours to a day. Some companies find it simple as it's primarily plug-and-play, needing minimal configuration. Others may need more complex configurations based on specific requirements. Users have streamlined processes with scripts, reducing setup time significantly. The setup involves basic tasks like racking, connecting, and default settings, with minimal ongoing maintenance required.

Regarding Exinda, users find it adaptable and manageable, suitable for small to medium enterprises. It generally scales well with hardware and virtual options, handling various bandwidths. Some users note performance issues beyond certain thresholds but anticipate more deployments. Changes in bandwidth may necessitate hardware adjustments, and it handles traffic load efficiently. Multiple models support upgrades, and many use it for monitoring and policy implementations in various locations.

Exinda is described as having very good stability. Users indicate it's stable and runs 24/7 without impacting the network. Early issues in version 7.0 have been resolved in later updates. Some minor issues have been noted, requiring restarts but not significantly affecting network performance. A few users report occasional performance issues likely related to hardware models rather than Exinda itself.