Compare Hitachi Vantara vs StarWind

Hitachi Vantara

Based on 210 reviews.

StarWind

Based on 280 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Hitachi Virtual Storage Platform

Turkcell, Owens Corning, Region Nord, Net Credit Financial Group (NFC Group), Russian Railways

Hitachi NAS Platform

Intersect Australia

Hitachi Unified Compute Platform HC Series

Asia Capital Reinsurance, RMZ, Cigniti Technologies, SPAR, Infosys

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Hitachi Virtual Storage Platform

15 reviews

Pentaho Data Integration and Analytics

6 reviews

Pentaho Business Analytics

5 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

Government

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the...
Read full review of Hitachi Ops Center Analyzer »
ANAND V
Associate Vice President at Federal Bank Ltd
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Bilal Munir
Technical Architect at ASG Group
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »
Julien Baluka
Founder at SJT Consult
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
My main use case for StarWind Virtual SAN is that I needed a solution for a customer for a virtual SAN, and that was...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
Their technical support could be improved to be quicker, especially the first level of support.
Read full review of Hitachi Thin Image Advanced »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
The customer service and support are satisfactory.
Read full review of Hitachi Virtual Storage Platform »
Manish-Bhandari
System integrator at a computer software company
Hitachi does not perform well in terms of support. There is latency in part replacement. Resolution time must be...
Read full review of Hitachi Virtual Storage Platform »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
When I contacted technical support directly it was very good.
Read full review of Hitachi Thin Image Advanced »
FarrukhSyed
Head of Infrastructure at a financial services firm
I rate Hitachi support nine out of 10. Hitachi has local support teams that are available 24/7. They are all highly...
Read full review of Hitachi Virtual Storage Platform »
Sajith Eruvangai
IT System Specialist - Operations & Infrastructure at National Health Insurance Company – Daman
Very limited people are available with resource availability in this region, and they have limited knowledge.
Read full review of Hitachi Ops Center Analyzer »
MarcioOkubo
Sales Manager at Storageone
It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another...
Read full review of Hitachi Virtual Storage Platform »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
I find their technical support satisfactory. I would rate it nine out of ten.
Read full review of Hitachi VSP E Series »
Michel Philippenko
Project Manager at a computer software company
The technical support was okay. I used the open-source version of Pentaho and I used the forum. I found what I...
Read full review of Pentaho Data Integration and Analytics »
Atilla Celiloglu
Broadcast Technology Director at tv8
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
German Vazquez
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
When I with work with Hitachi Vantara, I oversee the troubleshooting and support. I am the engineer who provides...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Director Tecnologia
Really, I don't know about the support of Pentaho EE. As for the support of Pentaho CE, it is bad. Fortunately, I am...
Read full review of Pentaho Business Analytics »
Anonymous User
Principle Consultant at a tech consulting company
Customer Service: Very Good Technical Support: Very Good
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Tobias Johnson
Manager, Systems Development at a manufacturing company
They are very good at quickly and effectively solving the issues we have brought up. Their support is well...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Team Manager at a tech services company
The technical support is good. Obviously, it can be better, but it is good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho Business Analytics »
Raul ANDRADE
Product Manager Products at TELCOMBAS SA
The customer service and support is very good.
Read full review of Hitachi Content Platform »
Pooja Padmawar
Technology Analyst at a tech services company
If we have any issues we cannot resolve, we escalate with the Hitachi team, and they help us. Their support is good.
Read full review of Hitachi Content Platform »
ANAND V
Associate Vice President at Federal Bank Ltd
Regarding technical support for Hitachi, hardware servicing, such as routine hard disk failures, is handled...
Read full review of Hitachi Virtual Storage Platform »
PhilipRobinson
Senior Engineer at a comms service provider
I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought...
Read full review of Pentaho Data Integration and Analytics »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support from Hitachi is very good.
Read full review of Hitachi ID Privileged Access Manager [EOL] »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho Business Analytics »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho Business Analytics »
Anonymous User
Business Intelligence Consultant at Sanmargar Team
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration and Analytics »
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
I have never used the technical support for Pentaho Business Analytics, and I generally rely on online information...
Read full review of Pentaho Business Analytics »
Anonymous User
CIO at a wellness & fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho Business Analytics »
Jefferson Hernandez
Data Architecture and Engineering Specialist at coprocenva
Communication with the vendor is challenging, which makes customer service less satisfactory despite being a free tool.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior technical and storage expert at a tech services company
In terms of technical support, in our country, it's illegal so we try to fix our problem by ourselves. So it is hard.
Read full review of Hitachi Virtual Storage Platform »
Carlos Villegas Martinez
Consultant at Telcel
We have had too many issues.
Read full review of Hitachi Virtual Storage Platform »
Giorgi Luarsabishvili
Sales Engineer at Orient Logic
The distributor needs more knowledgeable resources for technical support. It would be better to connect directly to...
Read full review of Hitachi Virtual Storage Platform »

Review 1 of 30

reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
Artur Eichmann
Systemadministrator at WebID
I haven't had a chance to contact support yet; the consultation process through to implementation is great.
Read full review of StarWind HyperConverged Appliance »
ggazeley
IT Manager at a construction company
Support has been top-notch. Responses have always been same-day and they always seem to know what they're doing.
Read full review of StarWind HyperConverged Appliance »
Andrew Wolf
Civil Engineer at Crossroad Engineers, P C
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Stefan Novak
Principal of ICT Infrastructure and Services at Northgate High School
Customer service and support were amazing. They offer quick responses and are very helpful and knowledgeable. We had...
Read full review of StarWind Virtual SAN »
SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Anonymous User
Sr. Network Engineer at a computer software company
Customer service has always been excellent.
Read full review of StarWind Virtual SAN »
TRAIANO ...
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
Anonymous User
Deputy Director at a government
Over a period of nine years, we applied three times to technical support. In all cases, the problem has been solved.
Read full review of StarWind Virtual SAN »
Achesman Chesman
integration engineer at Insight
Customer support is one of the really plus points for us; they've got a free community environment where you can get...
Read full review of StarWind Virtual SAN »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Anonymous User
Automation Engineer at Wunderlich-Malec Engineering
Customer service gets back to you promptly and is highly knowledgeable.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Arcwell R. Hernandez
Director/Solutions Architect at TechOps Trinidad & Tobago LTD
very good
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
I have nothing bad to say. They are very quick to respond and with the proactive support, they generally know of...
Read full review of StarWind HyperConverged Appliance »
Andrey Naumov
System Administrator at Craft Group
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at Axanet GmbH
They were very friendly and helpful, staying professional and competent at all times.
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
RobMooij
CTO at Bg-software
Their technical support team is excellent.
Read full review of StarWind Storage Appliance »
Christopher Vlach
Operations Manager at The Lipman Company, Inc.
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
Read full review of StarWind Virtual SAN »
Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Gregory McGrady
PC Network Specialist at Watauga County
I have not had to reach out to customer support, so my experience has been positive.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Barry Miles
IT Manager at Sutton Group
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

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