Compare Hornetsecurity vs Veeam Software

Hornetsecurity

Based on 40 reviews.

Veeam Software

Based on 599 reviews.

Latest Research

Buyer's Guide

Hornetsecurity Altaro VM Backup vs. Veeam Data Platform

January 2026

Veeam Data Platform vs. Hornetsecurity Altaro VM Backup

Updated: January 2026

Buyer's Guide

Hornetsecurity Altaro VM Backup vs. Veeam Data Platform

January 2026

Hornetsecurity Altaro VM Backup vs. Veeam Data Platform

Updated: January 2026

Sample Customers

Hornetsecurity Altaro VM Backup

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox

Popular Solutions

Hornetsecurity Altaro VM Backup

3 reviews

Hornetsecurity 365 Total Protection

2 reviews

Hornetsecurity Email Spam Filter and Malware Protection

1 reviews

Veeam Data Platform

36 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Retailer

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Asif Usmani
Regional Sales Manager at a educational organization
We use it for VM backup and Office 365 backup.
Read full review of Hornetsecurity Altaro VM Backup »
CiroValenzuela
Mechanical Engineer Co-Op at a security firm
Hornet Security is used to backup Office 365 mailboxes, Teams, SharePoint, Planner, and OneDrive for clients.
Read full review of Hornetsecurity 365 Total Backup »
Anthony Linder
Information Technology Application Specialist at a government
Primarily, in our company, we use Altaro VM Backup for MSPs as a backup for our virtual machines since it helps us...
Read full review of Altaro VM Backup for MSPs »
Heriberto Mendez Olivo
CEO at a comms service provider
Our use case with Hornetsecurity 365 Total Protection is to protect the 365 email.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Coordonnateur Du Service at a government
We use Hornetsecurity Email Spam Filter and Malware Protection solely as a secondary security layer. It is not...
Read full review of Hornetsecurity Email Spam Filter and Malware Protection »

Review 1 of 5

Pranav Telang
Lead Architect at a comms service provider
The environments we work with for Veeam Backup for AWS include almost 1500 EC2 instances, so it was an enterprise...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Anthony Linder
Information Technology Application Specialist at a government
I haven't contacted the technical support team of Altaro VM Backup for MSPs. I mostly rely on people I know for help.
Read full review of Altaro VM Backup for MSPs »
CiroValenzuela
Mechanical Engineer Co-Op at a security firm
I haven't used the support much, but when I have called, they responded quickly, so it's quite satisfactory.
Read full review of Hornetsecurity 365 Total Backup »
Asif Usmani
Regional Sales Manager at a educational organization
In terms of support, there is absolutely no problem.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Information Technologies and Security Specialist at a tech services company
Fantastic support crew, always ready to give sound advice on setups. They actually listen to complaints/feature...
Read full review of Hornetsecurity Altaro VM Backup »
Ari-Greenbaum
IT Manager at a non-profit
I have not used the technical support.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Infrastructure Solution Architect at a tech services company
Unfortunately, due to the sanctions in my country (Iran), I can't access the Microsoft support team. By doing this...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Business Process Specialist at a government
If you run into trouble, the support is always there to help. We hardly need support but when we do, it's great to...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
IT Manager
We haven't often used the technical support as it was not needed. When we did need it, we received a prompt response...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Solutions Architect at a tech services company
The technical support for this solution is excellent. I'd give it a rating of nine out of ten.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Works at a mining and metals company
Oh wow! Altaro's support and service are top-notch. They are always available and ready to help. We have had to call...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Senior Support Consultant
Technical support is good, i.e., if you keep up the maintenance agreement.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Product Area Manager at a comms service provider
Customer Service: We have not used them yet so I can’t judge. Technical Support: The technical support is fast and...
Read full review of Hornetsecurity Altaro VM Backup »
Heriberto Mendez Olivo
CEO at a comms service provider
I have had positive experiences with Altaro's customer service and technical support. While I mainly contact my...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
CEO at a tech services company
Customer Service: Good Technical Support: Great
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Director
Customer Service: Extremely good, and the turnaround is less than a day. Technical Support: Extremely good, and the...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Senior System/Package Engineer at a tech services company
Customer Service: It's great, the support is good and very fast in providing responses to queries. Technical Support:...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
IT Support Engineer at a tech company
Excellent customer support. I only needed assistance during the activation process.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Senior Support Consultant
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Coordonnateur Du Service at a government
The customer service and support are good.
Read full review of Hornetsecurity Email Spam Filter and Malware Protection »
Anonymous User
Security Engineer at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Hornetsecurity Altaro VM Backup »
Albeez
IT Director at a real estate/law firm
Support is good.
Read full review of Hornetsecurity Altaro VM Backup »
Heriberto Mendez Olivo
CEO at a comms service provider
I would rate their support a 10 because when I have any issue, the support is very good.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Customer Success Engineer at a tech company
I've only contacted them a few times, response was quick.
Read full review of Hornetsecurity 365 Total Protection »
Martin Timmerman
Professor / Dedicated Systems Expert at a consultancy
I haven't needed to contact their technical support.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Owner
Customer Service: Their responses are always provided very quickly. Technical Support: I have not yet had to use tech...
Read full review of Hornetsecurity Altaro VM Backup »
Jag Patel
Partner at a tech services company
There hasn't been much experience with Hornetsecurity 365 Total Protection's technical support, but the support we've...
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Owner at a tech services company
Nine out of 10.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Network Analyst III
Excellent.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Manager at a tech vendor
Technical support is rated an eight out of ten. Some improvements can be made to make it a ten.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Infrastructure & Support Engineer
Customer Service: Customer service is excellent, and provides polite and prompt replies to emails. Technical Support:...
Read full review of Hornetsecurity Altaro VM Backup »

Review 1 of 30

Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company
Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Yogesh (Datamotive)
Founder at a tech company
The integrator takes care of any technical issues.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Łukasz Łęcki
Młodszy Administrator IT at a computer software company
The support of Veeam Cloud Connect is not easy at times. Sometimes the support can be quick and sometimes take a...
Read full review of Veeam Cloud Connect [EOL] »
Ryan Uy
Solutions Architect at a tech services company
I would rate its customer service and support nine out of ten.
Read full review of Veeam Data Platform »
WilmerRodriguez
Account Manager at a tech services company
The technical support is so helpful because the team is in the USA and the people are fast. We get answers fast and...
Read full review of Veeam Data Platform »
John Ilozor
Business Development Executive at a tech services company
Some renew, and some don't renew the support. Those who know the value of it will always renew it because if there's...
Read full review of Veeam Data Platform »
BartHeungens
IT Specialist at a tech services company
I am very happy with Veeam's support. They are good and very responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
Ali Gursoy
IT Manager at a media company
I have not contacted technical support.
Read full review of Veeam Data Platform »
Karthikeyan Balasubramani
Senior Technical Consultant at a tech services company
We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue...
Read full review of Veeam Data Cloud for Microsoft 365 »
Shankar Palaniappan
Virtualization Consultant at a tech services company
The support team is very friendly and they have helped us a lot. When we have needed any help or support, we have...
Read full review of Veeam Data Platform »
Anonymous User
Account Manager at a tech services company
I do sales, so I'm the one that is responsible for selling the sizzle. My IT folks, my engineers, are the ones that...
Read full review of Veeam Data Platform »
Anonymous User
Project Manager and Technical Consultant at a computer software company
Technical support is very good. You will receive updates on the same day. We have been satisfied with the level of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
GildasDa Matha Sant'Anna
System Engineer at a tech services company
We have not needed any technical support, but If you are implementing the solution the assistance is available if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Server Systems Analyst
Customer Service: Excellent. Very responsive, patient and professional when needed. Technical Support: Excellent.
Read full review of Veeam Data Platform »
Thiago Souza
Solutions Architect at a tech services company
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be...
Read full review of Veeam Data Platform »
Clifford Hutton
Senior Infrastructure Lead at a computer software company
Their support was very good when I needed support back in South Africa.
Read full review of Veeam Data Platform »
David Dotan Sofer
CTO at a tech consulting company
I am very satisfied with the technical support and availability.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Brian Lippold
Network Administrator at a educational organization
They don't have a dedicated support person for you, like ExaGrid, but their support is decent.
Read full review of Veeam Data Platform »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
Read full review of Veeam Data Platform »
Anonymous User
Software Technology Specialist at a tech services company
The technical support from Veeam is very good.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: We have not needed to contact Veeam customer service. Technical Support: We have not needed to...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a non-profit
Customer Service: Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V...
Read full review of Veeam Data Platform »
RobertWilliams
Systems Administration at a educational organization
I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate...
Read full review of Veeam Data Platform »
Amgad Soliman
Senior System & Security Administrator at a retailer
A partner or mine has contacted technical support many times. He was very satisfied and recommended their support team.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a construction company
Technical support for this solution is very good.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
JanStibor
IT Solution Architect at a manufacturing company
The support is quite responsive and fast. It depends on what kind of support package you have paid for, but...
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a tech vendor
I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly...
Read full review of Veeam Data Platform »
Anonymous User
Senior Infrastructure Engineer at a financial services firm
Technical support is excellent.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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