Compare HP vs Lenovo

Based on 12 reviews.

Lenovo

Based on 95 reviews.

Sample Customers

HP Device as a Service

KUNA SCHOOL DISTRICT, MASHREQ BANK, WALMART, SOUTHERN CROSS AUSTEREO, SALUDVIDA EPS, DREAMWORKS ANIMATION, L’ORÉAL

Popular Solutions

HP Wolf Security

0 reviews

HP Anywhere

2 reviews

HP LaserJet Enterprise

0 reviews

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DE Series

2 reviews

Lenovo ThinkSystem DM Series

3 reviews

Top Industries

Comms Service Provider

11%

Manufacturing Company

Computer Software Company

Construction Company

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Muhammad_Salman
Senior Finance Executive at Texitech
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
If my company's clients need servers, like Lenovo Edge Servers, we provide them with such servers. My company...
Read full review of Lenovo Edge Servers »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
My main use case for Lenovo ThinkSystem DE Series is storage for our infrastructure and replica with another data...
Read full review of Lenovo ThinkSystem DE Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »

Review 1 of 5

Customer Service

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
HP's customer support is pretty solid; while it may not be the best, it is certainly good.
Read full review of HP Anywhere »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Gerente De Proyectos at a manufacturing company
My experience with HP Anywhere's customer support has been positive, as the support team showed a good level of...
Read full review of HP Anywhere »

Review 1 of 12

Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
Technical support has been very good overall.
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Lenovo has less technical support than Dell because of the engineer availability, so there's a little bit of delay....
Read full review of Lenovo ThinkAgile VX Series »
Muhammad_Salman
Senior Finance Executive at Texitech
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
Cengiz Çapok
Company Owner at UTCBim Bilgisayar Hizmetleri
The solution's technical support is good.
Read full review of Lenovo ThinkSystem DE Series »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
In my experience the support was good.
Read full review of Lenovo Flex System »
Muhammad_Salman
Senior Finance Executive at Texitech
Lenovo's technical support is excellent. You can have a different warranty period or 24/7 technical support with...
Read full review of Lenovo ThinkSystem Rack Servers »
Georges FONGANG
IT Specialist at a aerospace/defense firm
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to...
Read full review of Lenovo ThinkSystem Rack Servers »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
The support Lenovo ThinkAgile HX Series provides is superb.
Read full review of Lenovo ThinkAgile HX Series »
RiteshPurbey
Senior Analyst at ESRI INDIA
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Mohammad Jundiah
Solutions Architect at Qatar Datamation Systems

Read full review of Lenovo TS Series »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Peter Muchiri
System Engineer at TBM
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
The response time of the technical support team is very good. I rate the solution’s technical support a seven or...
Read full review of Lenovo Flex System »
Anonymous User
Support Engineer-Enterprise System at a tech services company
OK.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Design and Develpement Engineer at a comms service provider
The technical support is very good.
Read full review of Lenovo Blade Servers [EOL] »
Jure Vehar
Co-founder at Compedu
I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to...
Read full review of Lenovo ThinkSystem DE Series »
Augustine Gracious
Service manager at Crescent Technologies
The customer service and support for Lenovo ThinkSystem DM Series are very bad. If I could give a score, it would be...
Read full review of Lenovo ThinkSystem DM Series »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
Oleksandr Meleshchuk
System Administrator at a manufacturing company
I have used their support from time to time, in some cases when I was unable to find immediate information. I don't...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Company Owner at a tech services company
Technical support is responsive. IBM provides support for Lenovo storage in Poland, and it's very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
I am very satisfied with their support.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Department at a construction company
The technical support is very good from Lenovo.
Read full review of Lenovo ThinkSystem Rack Servers »
Raoul Niesten
IT/OT Project Manager and IT/OT Architect at a energy/utilities company
We have another party that handles our tech support issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 30

Technical Support

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