Compare HP vs Lenovo

Based on 11 reviews.

Lenovo

Based on 95 reviews.

Sample Customers

HP Device as a Service

KUNA SCHOOL DISTRICT, MASHREQ BANK, WALMART, SOUTHERN CROSS AUSTEREO, SALUDVIDA EPS, DREAMWORKS ANIMATION, L’ORÉAL

Popular Solutions

HP Wolf Security

0 reviews

HP LaserJet Enterprise

0 reviews

HP Business Laptops

1 reviews

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DM Series

4 reviews

Lenovo ThinkSystem DE Series

2 reviews

Top Industries

Comms Service Provider

10%

Computer Software Company

Manufacturing Company

Financial Services Firm

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vanga Sainithinreddy
Product Developer at a tech vendor
I use HP Business Laptops mostly for my project-related work where I set up multiple environments and go through...
Read full review of HP Business Laptops »
Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 3

Vanga Sainithinreddy
Product Developer at a tech vendor
I started using Lenovo Business Laptops right from my college first year, and when I started, I chose this laptop for...
Read full review of Lenovo Business Laptops »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
It's used to manage the OS on the servers, which are Windows Server 2016 and 2019. We also use it for storage, with 3...
Read full review of Lenovo XClarity Controller »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I use Lenovo ThinkSystem DE Series to replace the old storage in our infrastructure. Additionally, I use it in...
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 5

Customer Service

Vanga Sainithinreddy
Product Developer at a tech vendor
Customer support for HP Business Laptops is really good. We reached out to them a couple of times and they were...
Read full review of HP Business Laptops »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »

Review 1 of 11

N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
Mike Bellemans
Project manager at Sopraco NV
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Mark Richmond
Chief Technology Officer at Next Level Communications
The support from Lenovo is reliable.
Read full review of Lenovo ThinkSystem DM Series »
Muhammad_Salman
Senior Finance Executive at Texitech
Lenovo's technical support is excellent. You can have a different warranty period or 24/7 technical support with...
Read full review of Lenovo ThinkSystem Rack Servers »
Sanjesh Kumar
System Engineer at Tech Data GmbH
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
Muhammad_Salman
Senior Finance Executive at Texitech
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
NareshKumar5
Presales Consultant at Savex Technologies Pvt Ltd
I would rate the support of Lenovo ThinkSystem DM Series a four out of five.
Read full review of Lenovo ThinkSystem DM Series »
Mohammad Jundiah
Solutions Architect at QDS

Read full review of Lenovo TS Series »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
Technical support has been very good overall.
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Jure Vehar
Co-founder at Compedu
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at Angkor Group SAC
Very good support.
Read full review of Lenovo Flex System »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Raoul Niesten
IT/OT Project Manager and IT/OT Architect at a energy/utilities company
We have another party that handles our tech support issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
Augustine Gracious
Service manager at Crescent Technologies
The customer service and support for Lenovo ThinkSystem DM Series are very bad. If I could give a score, it would be...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Maher Sal
IT Manager at Post Modern
We contact our system integrators if we have any issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »

Review 1 of 30

Technical Support

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