Compare HP vs Lenovo

Based on 10 reviews.

Lenovo

Based on 94 reviews.

Sample Customers

HP Device as a Service

KUNA SCHOOL DISTRICT, MASHREQ BANK, WALMART, SOUTHERN CROSS AUSTEREO, SALUDVIDA EPS, DREAMWORKS ANIMATION, L’ORÉAL

Popular Solutions

HP Wolf Security

1 reviews

HP LaserJet Enterprise

0 reviews

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DM Series

4 reviews

Lenovo ThinkSystem DE Series

2 reviews

Top Industries

Computer Software Company

10%

Comms Service Provider

10%

Manufacturing Company

Government

Computer Software Company

13%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bert Hickman
Owner at a performing arts
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Muhammad_Salman
Senior Finance Executive at a tech services company
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Adalberto Giaretta
Technology director at a financial services firm
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at a tech services company
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »
Giorgio Pozzi
System Administrator at a tech company
I use Lenovo ThinkSystem DE Series to replace the old storage in our infrastructure. Additionally, I use it in...
Read full review of Lenovo ThinkSystem DE Series »
Farhan-Ahmad
Senior System Administrator at a financial services firm
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »

Review 1 of 5

Customer Service

Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Bert Hickman
Owner at a performing arts
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »

Review 1 of 10

NareshKumar5
Presales Consultant at a tech services company
I would rate the support of Lenovo ThinkSystem DM Series a four out of five.
Read full review of Lenovo ThinkSystem DM Series »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Sanjesh Kumar
System Engineer at a computer software company
The tool's support is very good.
Read full review of Lenovo ThinkSystem DM Series »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Aleksandar Popovic
Head of the IT support at a tech company
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
RiteshPurbey
Senior Analyst at a tech services company
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Georges FONGANG
IT Specialist at a aerospace/defense firm
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to...
Read full review of Lenovo ThinkSystem Rack Servers »
Nishant Ambast
Deputy Manager at a tech services company
The customer service and support were good.
Read full review of Lenovo XClarity Controller »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Anonymous User
Manager Technology Services - Data Center at a integrator
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
CTO at a financial services firm
They provide good support. We have a software to communicate with them and get any help that we need.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
Peter Muchiri
System Engineer at a tech services company
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »
Markus Waldmann
Lecturer at a educational organization
We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a...
Read full review of Lenovo ThinkSystem Rack Servers »
Raoul Niesten
IT/OT Project Manager and IT/OT Architect at a energy/utilities company
We have another party that handles our tech support issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Dan Pilla
IT Consultant at a tech services company
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Augustine Gracious
Service manager at a computer software company
The customer service and support for Lenovo ThinkSystem DM Series are very bad. If I could give a score, it would be...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
System Engineer at a tech services company
Customer Service: Generally OK. The warranty centre is readily accessible, and parts are shipped immediately when...
Read full review of Lenovo Blade Servers [EOL] »
Jure Vehar
Co-founder at a tech services company
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at a tech services company
Very good support.
Read full review of Lenovo Flex System »
Anonymous User
Support Engineer-Enterprise System at a tech services company
OK.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Design and Develpement Engineer at a comms service provider
The technical support is very good.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Arnulfo Caraig
Information Technology Officer II at a government
The solution's support service is excellent.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
Oleksandr Meleshchuk
System Administrator at a manufacturing company
I have used their support from time to time, in some cases when I was unable to find immediate information. I don't...
Read full review of Lenovo ThinkSystem Rack Servers »

Review 1 of 30

Technical Support

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