Compare JAMF vs SAP

JAMF

Based on 156 reviews.

SAP

Based on 1695 reviews.

Sample Customers

Jamf Pro

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

SAP Mobile Secure

Hilti Group, University of Kentucky, eBay, Kardinal Schwarzenberg'sches Krankenhaus, Ferrero, Beiersdorf AG, Bayer MaterialScience, Aareal Bank Group, Sagem, Heidelberg University Hospital, Deutscher Fussball-Bund, Savannah Cement Limited, Magazine zum Globus

Popular Solutions

5 reviews

6 reviews

10 reviews

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Media Company

Outsourcing Company

Manufacturing Company

11%

Outsourcing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohd Javed Khan
Lead Senior Consultant at Truglobal
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
MazharHusain
Technical Analyst at a tech vendor
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac...
Read full review of Jamf for Mac »
Anonymous User
Applications Analyst at a healthcare company
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used...
Read full review of Jamf School »

Review 1 of 5

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

Review 1 of 5

Customer Service

Ashitosh Bankar
Jamf Consultant at Team Computers
Technical support is good, and they have technical knowledge, but they tend to be less responsive. There have been...
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The technical support is the same for Jamf Pro and Jamf Protect.
Read full review of Jamf School »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The solution's technical support is great.
Read full review of Jamf Protect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The customer support for Jamf Protect is pretty good. As I mentioned before, we are relying on the reseller, and they...
Read full review of Jamf Protect »
Ramnivas Verma
Senior Analyst at a tech vendor
I rate Jamf support nine out of 10.
Read full review of Jamf Connect »
HarinathReddy
Manager at Vodafone
We contacted the tool's support regarding an issue with configuration and they were not able to trace the exact problem.
Read full review of Jamf Connect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
There is a support feature within the actual web console where you can chat with technicians in Jamf. They have tier...
Read full review of Jamf Connect »
Vinay-M
Solution Lead Engineer at a tech vendor
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like....
Read full review of Jamf Connect »
Nisar Ahamed
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
You get support from a dedicated engineering team.
Read full review of Jamf Protect »
Pete C
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois
They have friendly support that has shown remarkable improvement over the past few years.
Read full review of Jamf Pro »
Chetan Chawla
Lead Product Security Architect at a tech vendor
In my experience, Jamf Protect's customer support has been very positive overall. The support team is knowledgeable,...
Read full review of Jamf Protect »
HOUSSEAU Yannick
System and Network Administrator at a non-tech company
I have never had the need to use technical support. If I have an issue, I go to the website Jamf Nation, which is a...
Read full review of Jamf Pro »
Anonymous User
Network Administrator at a tech services company
I was in contact with support a lot in the past and they have been able to offer great assistance.
Read full review of Jamf Pro »
Anonymous User
System Support Analyst at Alder Creek Middle School
Jamf is fast to reply and if the person you get doesn't know the answer they will stay with you through the process...
Read full review of Jamf Pro »
Marc Jammet
Reporting Data Analyst at Syd Conseil Cogito
The tool's tech support is helpful and efficient. It also has an active community.
Read full review of Jamf Protect »
Anonymous User
Mac Specialist at Compugen
I would say tech support has been great overall. Sometimes, it's a bit tricky to get the point across or even to...
Read full review of Jamf Pro »
Tracy DiLossi
Works
They have awesome tech support. In fact it is the best I have ever experienced.
Read full review of Jamf Pro »
jhock
IT Support Specialist at a educational organization
Customer service and support are superb. Support responses are always timely and that is appreciated when needing an...
Read full review of Jamf Pro »
Anonymous User
Systems Administrator at International School of Amsterdam
They are always quick and accurate on their responses. Even for more complex issues, a timely and solid solution is...
Read full review of Jamf Pro »
Anonymous User
Product Owner at a financial services firm
I am satisfied with the support.
Read full review of Jamf Pro »
Anonymous User
Senior IT-Berater at Allianz
When you need support, which happens very rarely, you get fast and quick help.
Read full review of Jamf Pro »
Jon DeBerry
Director of Apple Enterprise Operations at DesignData
I would rate their technical support a nine out of ten. They are good, although the response time could be better.
Read full review of Jamf Pro »
Anonymous User
Software Developer at a financial services firm
I think the documentation is also quite clear.
Read full review of Jamf School »
Anonymous User
Director, Client Services at a tech consulting company
The vendor support is excellent. I would rate it at eight out of ten points.
Read full review of Jamf Pro »
anonymous1
Endpoint Engineer Manager at a tech vendor
The customer service rating is four out of ten.
Read full review of Jamf Protect »
Anonymous User
Applications Analyst at a healthcare company
The customer support for Jamf School is excellent.
Read full review of Jamf School »
Glenn Tommey
Apple Administrator | Jamf Service Manager at a university
If you decide to go with a hosted instance from a Jamf reseller/supplier, as we do, the reseller provides support in...
Read full review of Jamf Pro »
Anonymous User
Owner/CEO at North Fork Holdings, Inc.
Support has been great for the few times I had to use them. They offer a very quick response.
Read full review of Jamf Pro »
Anonymous User
District Technology Support Technician at a educational organization
Technical support used to be better; the company has grown a lot, and their support has taken a nosedive in recent...
Read full review of Jamf Pro »
Quinton Colyn
Jamf Administrator at a financial services firm
The technical support is consistently reliable.
Read full review of Jamf Connect »

Review 1 of 30

Rahul Kesharwani
Service Delivery Manager at a computer software company
I would rate technical support 4.5 out of 5.
Read full review of SAP S/4HANA Cloud »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
I rate the technical support a nine out of ten.
Read full review of SAP SuccessFactors »
AurangzebAhmad
General Manager IT at a leisure / travel company
Regarding technical support for SAP SuccessFactors HCM, we normally don't require any technical support; Telemarks,...
Read full review of SAP SuccessFactors HCM »
Emad Massoud
SuccessFactors HCM Lead Consultant at Intercom Enterprises
Customer support does not provide answers to my questions at times.
Read full review of SAP SuccessFactors »
FranciscoSantos
Director at Pixel Studio PTY
The support classifies your incidents as low priority, medium priority, and high priority. Usually, I am classified...
Read full review of SAP Data Services »
Sahil Doshi
Associate director at a consultancy
We have consulted directly with SAP when it comes to completing the initial implementation. When it comes to going...
Read full review of SAP S/4HANA »
Kumar Saurav
Director - SAP BTP at Incture
I would rate the technical support as an eight out of ten. It could improve by providing quicker and more accurate...
Read full review of SAP Mobile Platform »
Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
I assess customer service and technical support of SAP Crystal Reports as satisfactory. I have not needed any...
Read full review of SAP Crystal Reports »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
We submitted multiple requests to SAP for technical support, and their response was quite good.
Read full review of SAP S/4HANA Cloud »
Bhupesh Akkineni
Project Manager at a tech services company
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good...
Read full review of SAP Business Data Cloud »
Kiril Petkov
CEO at a energy/utilities company
We've communicated with technical support, but it isn't a high priority because we're currently working with...
Read full review of SAP Identity Management »
Anandha Krishna
Senior Architect at iQM
The customer service and support are very good. There are options for SAP called RISE with SAP. You can make a note...
Read full review of SAP S/4HANA »
Fatih Güner
SAP PP Consultant at Spectrum
SAP's documentation is really good.
Read full review of SAP S/4HANA Cloud »
Mart Rentoria
Innovation and Technology Head at APPTech
Everybody in the SAP team, including the partners, are very knowledgable about the product at both the technical and...
Read full review of SAP Business One »
Naman Lalawat
data analyst at dbs global university
I have never needed technical support from SAP until now, so I cannot judge, but I have seen other cases. I would...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Senior Principal IT Architect -- MDM Architecture at a healthcare company
We have somebody internally who supports the platform. We have client licensing, so if there is an issue then we can...
Read full review of SAP PowerDesigner »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Fabiano Marques
Sales Executive at Minsait
Their support services for SAP HANA Enterprise Cloud are excellent in quality, particularly when customers need SAP...
Read full review of SAP HANA Enterprise Cloud »
Adel Abbass
Executive Manager, HR MIS & Systems Management at Ahli United Bank Ksc
We regularly communicate with technical support, especially for changes recommended by our information security...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard...
Read full review of SAP SuccessFactors Learning »
Jagan Mohan Reddy Kalavala
SAP BDC Consultant at IBM
Customer support for SAP Business Data Cloud is generally good, although there have been some minor issues regarding...
Read full review of SAP Business Data Cloud »
Rahul Lamba
Senior Functional Consultant at Cognitus Consulting
We had a good experience with technical support. They know what they're doing and the response time was good.
Read full review of SAP S/4HANA »
Akhilesh Narayanan
Tech Lead, Database Section. at a financial services firm
The quality of support from SAP is very good; if it's a known problem, they will have a knowledge base, so we will...
Read full review of SAP IQ »
Anonymous User
Project Manager at a logistics company
The technical support is good.
Read full review of SAP HANA »
Angel Pineda
Data Architect at CEMEX
The solution's technical support is pretty good, which likely owes itself to the enterprise contact we have with SAP....
Read full review of SAP Information Steward »
NadaDrhimer
Consultant at a tech services company
The solution's technical support is good.
Read full review of SAP SuccessFactors »
Anonymous User
SAP Data Services Consultant at a government
I have not been in contact with the technical support directly. For most issues that we've had, we provide them to...
Read full review of SAP Information Steward »
Saul Khan
Operations at Santax limited
We go through the partners, so we have no direct support.
Read full review of SAP Business One »
Anonymous User
Head HRM Technology at a manufacturing company
SAP technical support is good. However, for HANA, they still have to go a long way to go.
Read full review of SAP HCM »
Anonymous User
Partner at a recruiting/HR firm
So far, technical support has been good. Based on the priority of the ticket, we get issues resolved rather quickly....
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

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