Compare JAMF vs SAP

JAMF

Based on 156 reviews.

SAP

Based on 1695 reviews.

Sample Customers

Jamf Pro

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

SAP Mobile Secure

Hilti Group, University of Kentucky, eBay, Kardinal Schwarzenberg'sches Krankenhaus, Ferrero, Beiersdorf AG, Bayer MaterialScience, Aareal Bank Group, Sagem, Heidelberg University Hospital, Deutscher Fussball-Bund, Savannah Cement Limited, Magazine zum Globus

Popular Solutions

5 reviews

6 reviews

9 reviews

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Media Company

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohd Javed Khan
Lead Senior Consultant at Truglobal
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
MazharHusain
Technical Analyst at a tech vendor
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac...
Read full review of Jamf for Mac »
Anonymous User
Applications Analyst at a healthcare company
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used...
Read full review of Jamf School »

Review 1 of 5

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Joost Van 'T Wout
Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.
I never contacted technical support because I did not have any issues or questions that required their assistance.
Read full review of Jamf Connect »
Mohit Dumbani
Product Manager at a tech consulting company
I would rate technical support for Jamf Connect as eight.
Read full review of Jamf Connect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The customer support for Jamf Protect is pretty good. As I mentioned before, we are relying on the reseller, and they...
Read full review of Jamf Protect »
Ashitosh Bankar
Jamf Consultant at Team Computers
Technical support is good, and they have technical knowledge, but they tend to be less responsive. There have been...
Read full review of Jamf Pro »
Vinay-M
Solution Lead Engineer at a tech vendor
In very rare cases, with the type of implementation we use, we used to get support from Jamf, from Windows....
Read full review of Jamf Pro »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
There is a support feature within the actual web console where you can chat with technicians in Jamf. They have tier...
Read full review of Jamf Connect »
MahenderNegi
Advisor & Ned at CloudBankin
I rate the technical support of Jamf between nine to ten, apart from one incident. Regarding the incident I...
Read full review of Jamf Connect »
Nick Rudman
Project Manager at Wells Fargo
The customer support is very proactive, helpful, and knowledgeable.
Read full review of Jamf Protect »
Vinay-M
Solution Lead Engineer at a tech vendor
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like....
Read full review of Jamf Connect »
Jon DeBerry
Director of Apple Enterprise Operations at DesignData
I would rate their technical support a nine out of ten. They are good, although the response time could be better.
Read full review of Jamf Pro »
Hitesh Sharema1
IT Compliance Project Specialist at Avizva
They're the best support team I've encountered after Dell. We used to say we had the best support from another...
Read full review of Jamf Protect »
Gabe Sterritt
Information Technology System Administrator at General Assembly Space, Inc.
The customer service and support are great. If we go back five or more years before they became a publicly traded...
Read full review of Jamf Connect »
Cheryl Lynn Baterna
Director, Mac Technical Support at Marymount Manhattan College
Jamf Support post-setup is reliable.
Read full review of Jamf Pro »
Anonymous User
Software Developer at a financial services firm
I think the documentation is also quite clear.
Read full review of Jamf School »
Anonymous User
Jr. Network Specialist at Katonah-Lewisboro School District
Customer service is prompt and responsive to any issues that I have experienced.
Read full review of Jamf Pro »
anonymous1
Endpoint Engineer Manager at a tech vendor
The customer service rating is four out of ten.
Read full review of Jamf Protect »
Anonymous User
Production Manager at NICOSIA CREATIVE EXPRESSO LTD
The customer service could be improved. That said, the support has always been very helpful and responsive.
Read full review of Jamf Pro »
Anonymous User
Senior Instructional Technologist at Maryville University of Saint Louis
Jamf customer support is always available and prompt. They are very helpful.
Read full review of Jamf Pro »
Anonymous User
Presales Engineer at a computer software company
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the...
Read full review of Jamf Protect »
Anonymous User
Network Administrator at a tech services company
I was in contact with support a lot in the past and they have been able to offer great assistance.
Read full review of Jamf Pro »
kahot
IT Technician at a educational organization
awesome technical support, not an issue with the software they can't fix or resolve.
Read full review of Jamf Pro »
Marc Jammet
Reporting Data Analyst at Syd Conseil Cogito
The tool's tech support is helpful and efficient. It also has an active community.
Read full review of Jamf Protect »
Quinton Colyn
Jamf Administrator at a financial services firm
The technical support is consistently reliable.
Read full review of Jamf Connect »
Randall Saeks
Apple Distinguished Educator at a manufacturing company
Support has been responsive to our needs.
Read full review of Jamf Pro »
AC Miner
IT Support Specialist at Canutillo Independent School District
The customer service and support are good.
Read full review of Jamf School »
Anonymous User
Technical Specialist at a retailer
My experience with Jamf support has been quite seamless. When you load a ticket, you get support immediately.
Read full review of Jamf Pro »
Anonymous User
Systems & Cloud Architect at a computer software company
Customer support from Jamf Protect is good.
Read full review of Jamf Protect »
Anonymous User
Works at a university
The technical support for this solution is the best.
Read full review of Jamf Pro »
Anonymous User
Mac Systems Engineer at Imagetext - Business IT Specialists
Over the past 6 years, I've only had to contact customer support twice and each time I got a resolution! Jamf...
Read full review of Jamf Pro »
Rahul Khanna
Senior Infrastructure Manager at a educational organization
When we have needed assistance, the technical support has been good.
Read full review of Jamf Pro »

Review 1 of 30

Jayarami Reddy Pujeri
ERP Head at a manufacturing company
Customer service and support are of very high quality. They provide 24/7 onsite support, and I would rate their...
Read full review of SAP HANA »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
Regarding technical support, after a recent licensing issue caused a temporary halt, we realized the importance of...
Read full review of SAP PowerDesigner »
Nisha Kannake
Pre-Sales at Cloud4C Services
I'm satisfied with the SAP SuccessFactors knowledge base and support.
Read full review of SAP SuccessFactors »
Abbas Khan
Practice Lead - Technology Consulting at HCC - Technology & Advisory
Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the...
Read full review of SAP Business One »
Fachlul Infithar
IT PMO at a financial services firm
There are some problems with SAP's technical support because they're not always very responsive.
Read full review of SAP SuccessFactors »
Wonjae BAE
Senior Managing Director at dfocus
Technical support is good.
Read full review of SAP Business Data Cloud »
MahdiJalali
Founder at Rozhmaan
I have not had to speak with technical support for this solution.
Read full review of SAP PowerDesigner »
AzimSyed
Territory Manager at a tech services company
The technical support is very good.
Read full review of SAP S/4HANA »
Pratham Nagella
SRM Consultant at a tech vendor
The support from SAP PowerDesigner is great. I rate the support from SAP PowerDesigner an eight out of ten.
Read full review of SAP PowerDesigner »
Mohamed Yosufdeen JMH
Technical Manager at a computer software company
I would rate the support for SAP as 10 because SAP is highly supportive, and if there are any bugs which we report,...
Read full review of SAP NetWeaver »
Kanchan Khubnani
Management trainee at a retailer
I haven't contacted technical support yet.
Read full review of SAP ERP »
Anonymous User
Manager Finance at a tech services company
I've never been in touch with technical support at all. I have no idea if they respond quickly or if they are...
Read full review of SAP HCM »
Anonymous User
Sr. Category Buyer Technology at a manufacturing company
I don't think that we contacted technical support. We might have, but I can't speak to the experience.
Read full review of SAP NetWeaver »
Anonymous User
Principal Consultant at a financial services firm
I would rate technical support average to good.
Read full review of SAP SuccessFactors »
Saptak Samadder
Assistant Manager at Kashiv Biosciences
The support team is really helpful and supportive, and they usually understand what our needs are. Since they have a...
Read full review of SAP SuccessFactors »
Fazle Rabbi
CRM administrator at a manufacturing company
I would rate SAP CRM tech support an eight out of ten. I am satisfied with their response time and quality.
Read full review of SAP CRM »
Anonymous User
BI/BO Hana Application Consultant at a manufacturing company
Technical support for SAP BusinessObjects Business Intelligence Platform is okay, but it depends on the priority...
Read full review of SAP BusinessObjects Business Intelligence »
BHASKAR BISWAS
Vice President at Knowledgecrop Consulting
Overall, the technical support by SAP is very bad and very time-consuming. It flows through multiple people, similar...
Read full review of SAP HANA Cloud »
Mart Rentoria
Innovation and Technology Head at APPTech
Everybody in the SAP team, including the partners, are very knowledgable about the product at both the technical and...
Read full review of SAP Business One »
Anonymous User
Network Engineer at a financial services firm
Customer service was found to be satisfactory.
Read full review of SAP BusinessObjects Business Intelligence »
Hara Prasad
Head of Department ERP at The Singareni Collieries Company Limited
Normally, the support is there, but the response time could be faster. Service support is required because whenever...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Senior Consultant at a tech company
8/10. Customer service is good, but it still can be further improved in terms of response times with issue fixes.
Read full review of SAP Lumira [EOL] »
AshwanthramMurugeshan
Consultant at Capgemini
Technical support is very professional. They are on time and are always assisting us.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
Anonymous User
Senior BI Project Manager at a tech services company
SAP Support is next to useless in many cases. Out of more than 100 tickets created by a project team in one of my...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
SAP Project Manager at a construction company
The support that we have been getting has been great.
Read full review of SAP HCM »
reviewer8857240
Program manger at a consultancy
For technical support from the vendor SAP, I would rate them based on their responsiveness and effectiveness.
Read full review of SAP HANA »
Anonymous User
Audit advisor at a financial services firm
Most of the organizations I work for have a maximum attention licensing agreement with SAP, so the support service is...
Read full review of SAP Business Data Cloud »
Muralidhara H N
SAP Professional at a tech services company
Customer Service: Very good Technical Support: Very good
Read full review of SAP ERP »
Anonymous User
Sr. Specialist at a tech services company
I have rarely needed to be in touch with technical support for the setup. Previously, I used to work with products...
Read full review of SAP Business Data Cloud »

Review 1 of 30

Technical Support

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