Compare Keysight Technologies vs PortSwigger

Keysight Technologies

Based on 71 reviews.

PortSwigger

Based on 77 reviews.

Latest Research

Buyer's Guide

Ixia BreakingPoint vs. PortSwigger Burp Suite Professional

June 2026

PortSwigger Burp Suite Professional vs. Ixia BreakingPoint

Updated: June 2026

Buyer's Guide

Ixia BreakingPoint vs. PortSwigger Burp Suite Professional

June 2026

Ixia BreakingPoint vs. PortSwigger Burp Suite Professional

Updated: June 2026

Sample Customers

Ixia BreakingPoint

Corsa Technology

Ixia BreakingPoint VE

Corsa Technology

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

PortSwigger Burp Suite Professional

8 reviews

PortSwigger Burp Suite Enterprise Edition

2 reviews

Top Industries

Manufacturing Company

12%

Construction Company

10%

Financial Services Firm

10%

Computer Software Company

Financial Services Firm

12%

Computer Software Company

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at BAMS
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I have used the Intruder tool in PortSwigger Burp Suite Professional at least once or twice. It is used to fuzz...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 1

Customer Service

Ahmet Kilic
Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)
We have contacted technical support in the past and they have been great overall in terms of helping us. We are quite...
Read full review of Ixia Network Packet Brokers »
Sai Prasad
Staff QA Engineer at Virsec
Once, when I raised a ticket regarding a hardware or software issue, the solution's support team visited our company...
Read full review of Ixia BreakingPoint »
Tayyaba Noreen
Student at SHEFFIELD HALLAM UNIVERSITY
I have not used the technical support because I wanted to install and use it with a free trial, but that was not the...
Read full review of Eggplant Test »
Mirza Hussain
Engineer at a manufacturing company
I don't have extensive experience with the technical support from Eggplant Test, since I didn't connect with them...
Read full review of Eggplant Test »
Anonymous User
AVP - Testing & QA at Sheorey Digital Systems Pvt. Ltd.
Customer service has been rated six out of ten, primarily because of limited regional support in India. Previously,...
Read full review of Eggplant Test »
Anonymous User
Senior Staff Hardware Engineer at a tech vendor
We have a Field Application Engineer (FAE) in our office area. Every time that we call technical support, they show up.
Read full review of Keysight Oscilloscopes »
Anonymous User
Director and Principal Consultant at a consultancy
Our technical support is excellent. The representatives in South Africa is well versed in the solution, and they're...
Read full review of Eggplant Performance »
Anonymous User
Software Engineer at a computer software company
The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to...
Read full review of Eggplant Test »
MIGUEL DAUD
Chair Of The Board Of Directors at BAMMTECH
I find that technical support is good. However, because of the issue where the license codes are not printed, the...
Read full review of Ixia Hawkeye »
Anonymous User
Signal Integrity Engineer at a tech company
Technical support is pretty responsive.
Read full review of Keysight Oscilloscopes »
Anonymous User
Business Analyst at a computer software company
There were occasions where I asked questions about coding and, within 15 minutes, I got answers. That was perfect. I...
Read full review of Eggplant Test »
Anonymous User
Systems Engineer at a tech services company
Technical support strongly depends on what you are testing, because their knowledge of the product is very good....
Read full review of Ixia BreakingPoint »
Anonymous User
Design Methodology and Technical Support at a manufacturing company
Usually, we don't ask too much of the technical support.
Read full review of Keysight Oscilloscopes »
Anonymous User
Developer / Team Lead at a computer software company
Their support is okay.
Read full review of Eggplant Test »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Anonymous User
Presales Engineer at a tech services company
On a scale from one to ten, I would give technical support a ten. I have direct contact, and they are fast.
Read full review of Ixia Hawkeye »
Anonymous User
Signal Integrity Engineer at a tech vendor
I evaluate technical support on the promptness in which they reply back, the detail. I would expect the application...
Read full review of Keysight Oscilloscopes »
Anonymous User
Engineer at a tech company
If I need technical support, I can contact the account manager or architectural engineer for information, and they...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Signal Integrity Engineer at a manufacturing company
Sometimes, it's quite hard to get the technical support to come onsite. If we run into a hardware, measurement, or...
Read full review of Keysight Oscilloscopes »
Lorenzo Forni
EMC Engineer at a tech vendor
We have often needed technical support often. They were always ready to help us. They have been very useful. If you...
Read full review of Keysight Oscilloscopes »
Anonymous User
Director of Data Storage System Architecture at a manufacturing company
I would normally call technical support, if needed. They would respond with an email or come to our site.
Read full review of Keysight Oscilloscopes »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Anonymous User
CEO at a tech services company
The strong thing about Spirent is they have a local team that has an engineer and a sales team to support.
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Integration Specialist at a financial services firm
The response time of the solution's technical support team is quite slow.
Read full review of Eggplant Test »
Anonymous User
Engineer at Huawei Technologies
The technical support is good, and it has very strong customer support. They sent an engineer to us who gave us some...
Read full review of Keysight Oscilloscopes »
Sumanth Raja
Machine Learning Engineer at a tech company
I have not contacted technical support as of now.
Read full review of Keysight Oscilloscopes »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
Anonymous User
Operations Director at LifeSearch
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »

Review 1 of 30

Khasim Mirza
Independent IT Security Consultant at Kinetic IT
Customer support respond immediately.
Read full review of PortSwigger Burp Suite Professional »
AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
Read full review of PortSwigger Burp Suite Professional »
SANGAM GOEL
Chief Executive Officer at GS2 CYBER SECURITY
We've never escalated any issues to technical support. I've never directly dealt with them.
Read full review of PortSwigger Burp Suite Professional »
JAMES JOY
Senior Cyber Security Analyst at a tech services company
Whenever we email, they respond back on time. The support is brilliant.
Read full review of PortSwigger Burp Suite Professional »
ManishSingh
Quality Manager at Net Solutions
The customer support is good, however, I haven’t used other tools. It is difficult to compare it and other solutions...
Read full review of PortSwigger Burp Suite Professional »
Tatyasaheb Patil
QA Lead at eLuminous Technologies Pvt. Ltd.
I faced some login issues and contacted the support team, but the team could not provide a solution. I found the...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
Read full review of PortSwigger Burp Suite Professional »
Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
I found technical support to be quite responsive. I usually get an email response within three or four hours which is...
Read full review of PortSwigger Burp Suite Professional »
Pierre Lend
Cyber Security Consultant at Accenture
All resources on PortSwigger are online, whether on their website or forums. Whenever we encountered any issue, we...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Application Security Enginee at a tech vendor
The technical support team resolved my issue, though it was not immediate. Since this experience was years ago, I...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Specialist at a university
We can easily reach out to PortSwigger Burp Suite Professional support by phone, email, chat option, and a ticketing...
Read full review of PortSwigger Burp Suite Professional »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The support from PortSwigger is passable.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
Read full review of PortSwigger Burp Suite Professional »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
Technical support is not so easy to get a hold of. We had to learn most of the things through the documentation....
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Test Lead at a financial services firm
Support-wise, the solution was also very good. Across the globe, all the manual penetration testers use Burp Suite....
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
Read full review of PortSwigger Burp Suite Professional »
Ashutosh Barot
Security Researcher at a financial services firm
Technical support is good, they have a good response time.
Read full review of PortSwigger Burp Suite Professional »
Srinivas Walikar
Senior Business Development Manager at Intouch World
The technical support for PortSwigger Burp Suite Professional is pretty good, and I would give it a nine.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
Read full review of PortSwigger Burp Suite Professional »
Sajda Bano
Quality Analyst at Hiup Solution
I do not have any experience with technical support. I had a colleague who would deal with support.
Read full review of PortSwigger Burp Suite Professional »
Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
App Sec Engineer at a non-profit
PortSwigger was efficient and responded on time if we needed assistance. Most issues were straightforward, and we...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Founder and Director at a financial services firm
The solution offers good support services. There's also the product team that can assist. Overall, I've been happy...
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
I've had lots of calls with technical support. When we raise a ticket, we get a very quick response.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Application Security Enginee at a tech vendor
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 30

Technical Support

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