Compare Keysight Technologies vs Tenable

Keysight Technologies

Based on 62 reviews.

Tenable

Based on 232 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Ixia Hawkeye

EMA

Ixia CloudLens

ProtectWise, AppNeta, NetFort, Savvius, LogRhythm, Uplevel Systems, FireEye, CA Technologies, Dynatrace

Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

4 reviews

Ixia BreakingPoint

0 reviews

Tenable Nessus

11 reviews

Tenable Security Center

17 reviews

Tenable Vulnerability Management

19 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

11%

Computer Software Company

10%

Government

Computer Software Company

12%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
José Enrique Cano Rodriguez
Assistant Consultant at Tata Consultancy
Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as...
Read full review of Ixia Hawkeye »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Venkat Lkmula
Tech spesialist at INT tech services
We use this tool as a traffic generator tool. It is used to test the performance KPIs and throughput numbers. It is...
Read full review of IxChariot »
Naresh Nathala
Solutions Architect at IdeaBytes
We use Eggplant Test ( /products/eggplant-test-reviews ) for functional testing. We rely on it for most of our cases,...
Read full review of Eggplant Test »

Review 1 of 5

Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
I use Tenable Vulnerability Management to scan the network, including servers and endpoints, to identify risks in our...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
Yusuf_Hashmi
Chief Information Security Officer at Jubil
I use this solution for vulnerability management for the infrastructure, one cloud security, CSPM, and application...
Read full review of Tenable One Exposure Management Platform »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
We experienced some failures where object libraries suddenly disappeared after a new patch. We had to reach out to...
Read full review of Eggplant Performance »
José Enrique Cano Rodriguez
Assistant Consultant at Tata Consultancy
I would rate its customer support services nine out of ten.
Read full review of Ixia Hawkeye »
Ahmet Kilic
Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)
We have contacted technical support in the past and they have been great overall in terms of helping us. We are quite...
Read full review of Ixia Network Packet Brokers »
Venkat Lkmula
Tech spesialist at INT tech services
The technical support is good. We have also included Ix in our automation, so it is very easy to incorporate this...
Read full review of IxChariot »
Tayyaba Noreen
Student at SHEFFIELD HALLAM UNIVERSITY
I have not used the technical support because I wanted to install and use it with a free trial, but that was not the...
Read full review of Eggplant Test »
Jon Goranson
QA Analyst at a transportation company
We have emailed their tech support and they have been absolutely fine. They have usually responded within a day. If...
Read full review of Eggplant Test »
Anonymous User
Senior VP Operations at a media company
Their customer support is really impressive. I would rate them a nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Nevor Yard
Senior Technical Support Analyst at Kaeppel Consulting, LLC
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »
Anonymous User
Software Engineer at a computer software company
The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to...
Read full review of Eggplant Test »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
Anonymous User
Director of Data Storage System Architecture at a manufacturing company
I would normally call technical support, if needed. They would respond with an email or come to our site.
Read full review of Keysight Oscilloscopes »
ChrisJohnson5
Operations Director at LifeSearch
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Anonymous User
SDWAN Architect at a aerospace/defense firm
Our experience with Ixia customer service has gone pretty well so far. We have dedicated support directly from Ixia....
Read full review of Ixia BreakingPoint »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Anonymous User
Engineer at Huawei Technologies
The technical support is good, and it has very strong customer support. They sent an engineer to us who gave us some...
Read full review of Keysight Oscilloscopes »
Anonymous User
Signal Integrity Engineer at a tech vendor
I evaluate technical support on the promptness in which they reply back, the detail. I would expect the application...
Read full review of Keysight Oscilloscopes »
Anonymous User
Automation Software Development Analyst 3 at a aerospace/defense firm
It is different in terms of government contracting versus the private sector. They have reps for private sector...
Read full review of Eggplant Test »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Anonymous User
Engineer at a tech company
If I need technical support, I can contact the account manager or architectural engineer for information, and they...
Read full review of Keysight Oscilloscopes »
Anonymous User
EMI/RFI Sr. Staff Engineer at Huawei Technologies
Technical support is very good. We received onsite support when there was an issue.
Read full review of Keysight Oscilloscopes »
Anonymous User
Project Hardware Engineer at a manufacturing company
The technical support is very easy to reach. I have contacted them a few times regarding the feature usage. These...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Staff Hardware Engineer at a tech vendor
We have a Field Application Engineer (FAE) in our office area. Every time that we call technical support, they show up.
Read full review of Keysight Oscilloscopes »
Sumanth Raja
Machine Learning Engineer at a tech company
I have not contacted technical support as of now.
Read full review of Keysight Oscilloscopes »
Anonymous User
Presales Engineer at a tech services company
On a scale from one to ten, I would give technical support a ten. I have direct contact, and they are fast.
Read full review of Ixia Hawkeye »
Anonymous User
Senior System Engineer
We have received quick reactions and always get answers from the tech support.
Read full review of Ixia BreakingPoint »
Anonymous User
Systems Engineer at a tech services company
Technical support strongly depends on what you are testing, because their knowledge of the product is very good....
Read full review of Ixia BreakingPoint »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »
Anonymous User
Senior Test Consultant\Competency Lead at a tech services company
Service has been impressive time wise, with basic queries I always got a working answer with more complicated...
Read full review of Eggplant Test »

Review 1 of 30

Kai Boon Giam
Director at Data Connect Technologies Pte Ltd
I have yet to contact technical support. The users within my team are technical people, and if they have an issue,...
Read full review of Tenable Nessus »
LadislavSolc
Enthusiastic Explorer at Target Five
I rate the technical support a nine out of ten.
Read full review of Tenable Security Center »
Muhammad Kamran Khan
Manager Information Security at NCCPL
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Joao Manso
CEO at REDSHIFT CONSULTING
The technical support is fast and efficient, and I am satisfied with it. I would rate their support nine out of ten.
Read full review of Tenable Vulnerability Management »
Abul Hasnat Md Sofi Ullah
General Manager - Enterprise & Cyber Security Planning at Robi Axiata Limited
The technical support is good. When we raise the issues to Tenable’s support persons, they respond well.
Read full review of Tenable Security Center »
OndrejKOVAC
Solution engineer at EXPERTience
Tenable's technical support has declined in quality over time. While they used to be excellent, achieving ratings of...
Read full review of Tenable Security Center »
Trirong Phuaythip
Solution Consultant at Westcon-Comstor
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
Yogeswaran Neelagandan
Key Account Manager at Uniware
Customer support is a challenge. Tenable charges extra for it, which means clients have to buy the license separately...
Read full review of Tenable Vulnerability Management »
Mohamed Elnahas
Head Of IT Risk and Security at AWB
We are happy with the support from the Tenable side. But sometimes the vendor's people move between areas too often,...
Read full review of Tenable Security Center »
Amit Goyal
Consultant at Tata Consultancy Services
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
I would rate the technology support as nine out of ten.
Read full review of Tenable Lumin »
Rishabh-Khanna
Technical Lead at a healthcare company
I do not have any contact with Tenable. I have been using it as a regular user.
Read full review of Tenable Vulnerability Management »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »
Hatem Langar
Security Administrator at TOPNET
Tenable's technical support is good.
Read full review of Tenable Security Center »
Justin Kolker
IT Security Specialist at a consultancy
Their tier-one, initial tech support is pretty bad. Their premium support is excellent. Whether premium support comes...
Read full review of Tenable Security Center »
Anonymous User
Security Specialist at a security firm
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »
Miguel Angel Hernández Armas
Implementation Engineer at GFx Soluciones
The Tenable support is very good and has really solved in a timely manner the problems that have occurred in the...
Read full review of Tenable Nessus »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Program Manager at a tech services company
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine...
Read full review of Tenable Security Center »
Amine BEYAOUI
Senior Partner / Co-Founder at SKYTEK
Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all...
Read full review of Tenable Security Center »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Javeed Abdul
Senior System Engineer at a tech consulting company
I would rate the tech support a five out of ten. Our company has raised multiple tickets with issues in graphs, but...
Read full review of Tenable Cloud Security »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
JaanAnvelt
Chief Information Security Officer at BIGBANK AS
It is not super good and could do some improvements. I've had interactions with different parties, and while it's not...
Read full review of Tenable Security Center »
AbhishekPandey5
Senior Consultant at Payatu
They generally do not have regional people available for support. Users need to procure a gold model to get support...
Read full review of Tenable OT Security »
Anonymous User
Senior Consultant at a tech services company
I can't speak of technical support's knowledgeability or helpfulness. I haven't used them before and therefore...
Read full review of Tenable Nessus »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Sirish Kumar
Director at Inspyretek Solutions
The support is very good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable Security Center »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

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