Compare Keysight Technologies vs Tenable

Keysight Technologies

Based on 71 reviews.

Tenable

Based on 249 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Ixia Hawkeye

EMA

Ixia CloudLens

ProtectWise, AppNeta, NetFort, Savvius, LogRhythm, Uplevel Systems, FireEye, CA Technologies, Dynatrace

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

Tenable Nessus

12 reviews

Tenable Security Center

6 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Manufacturing Company

12%

Construction Company

10%

Financial Services Firm

Outsourcing Company

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at BAMS
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Ahmet Kilic
Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)
We have contacted technical support in the past and they have been great overall in terms of helping us. We are quite...
Read full review of Ixia Network Packet Brokers »
Mirza Hussain
Engineer at a manufacturing company
I don't have extensive experience with the technical support from Eggplant Test, since I didn't connect with them...
Read full review of Eggplant Test »
José Enrique Cano Rodriguez
Assistant Consultant at Tata Consultancy
I would rate its customer support services nine out of ten.
Read full review of Ixia Hawkeye »
Jos Badimo
Director at BAMS
The primary support comes from the US or Dubai. Often, I face challenges with time differences, which is a...
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Technologist at a manufacturing company
I have contacts within Keysight. They usually give us evaluation hardware. They're pretty good about it.
Read full review of Keysight Oscilloscopes »
Anonymous User
Operations Director at LifeSearch
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »
Anonymous User
Integration Specialist at a financial services firm
The response time of the solution's technical support team is quite slow.
Read full review of Eggplant Test »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Anonymous User
Product Developer at a tech services company
Technical support was very quick and precise when we were in need of help. Ixia had helped us with installation and...
Read full review of Ixia BreakingPoint »
Anonymous User
Presales Engineer at a tech services company
On a scale from one to ten, I would give technical support a ten. I have direct contact, and they are fast.
Read full review of Ixia Hawkeye »
Anonymous User
Senior Technical Support Analyst at Kaeppel Consulting, LLC
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »
Anonymous User
Technologist at a manufacturing company
Keysight has been very helpful, their technical support is great.
Read full review of Keysight Oscilloscopes »
Anonymous User
Software Engineer at a computer software company
The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to...
Read full review of Eggplant Test »
Anonymous User
Automation Software Development Analyst 3 at a aerospace/defense firm
It is different in terms of government contracting versus the private sector. They have reps for private sector...
Read full review of Eggplant Test »
Anonymous User
System Engineer at Inphi Corporation
They have an 800 number you call and they answer it day or night. And then, many of the engineers are in my Rolodex...
Read full review of Keysight Oscilloscopes »
Anonymous User
Engineer at a tech company
If I need technical support, I can contact the account manager or architectural engineer for information, and they...
Read full review of Keysight Oscilloscopes »
Lorenzo Forni
EMC Engineer at a tech vendor
We have often needed technical support often. They were always ready to help us. They have been very useful. If you...
Read full review of Keysight Oscilloscopes »
Anonymous User
Director at a aerospace/defense firm
The technical support we receive is decent. So far, they've been helpful.
Read full review of Ixia BreakingPoint »
Anonymous User
Senior System Engineer
We have received quick reactions and always get answers from the tech support.
Read full review of Ixia BreakingPoint »
Anonymous User
Signal and Power Integrity Technical Manager at a tech company
They have very good technical support. Their local sales representative usually comes to our office and does demos....
Read full review of Keysight Oscilloscopes »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Anonymous User
QA Analyst at a transportation company
We have emailed their tech support and they have been absolutely fine. They have usually responded within a day. If...
Read full review of Eggplant Test »
Naresh Nathala
Practice Head - QA at IdeaBytes
The support is pretty good. Eggplant Test offers 24x7 support with teams located in India, US, and UK, which are very...
Read full review of Eggplant Test »
Amit Chowdhry
Principal at a tech services company
The technical support is what really makes it good. You are not just buying the equipment; you're buying the support...
Read full review of Keysight Oscilloscopes »
Rockwell Hsu
Technical Leader at a tech company
Technical support is pretty good. They an 800 number, but they also provide a few engineers who are dedicated to the...
Read full review of Keysight Oscilloscopes »
Sumanth Raja
Machine Learning Engineer at a tech company
I have not contacted technical support as of now.
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Test Consultant\Competency Lead at a tech services company
Service has been impressive time wise, with basic queries I always got a working answer with more complicated...
Read full review of Eggplant Test »

Review 1 of 30

Md. Shahriar Hussain
Information Security Analyst at Banglalink
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We've never had any real difficulties, and therefore we haven't really dealt with support.
Read full review of Tenable Vulnerability Management »
MuhammadMurtaza
Information security engineer at Cyberisk
The support has been really cooperative. Whenever any issue arises, we contact the support, and they are always there...
Read full review of Tenable Nessus »
Trirong Phuaythip
Solution Consultant at Westcon-Comstor
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
Javier Salazar
Security Engineer at Tenable Network Security
Technical support could improve its response time.
Read full review of Tenable OT Security »
SumeshKumar
Manager Cloud Security at Hitachi Systems, Ltd.
Tenable Cloud Security's technical support is good. They can help you out if you get stuck with some issues.
Read full review of Tenable Cloud Security »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
I've not escalated anything to technical support.
Read full review of Tenable Nessus »
Amit Goyal
Consultant at Tata Consultancy Services
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
Technical support is okay. We don't have any complaints about their level of service. They are knowledgeable and...
Read full review of Tenable Vulnerability Management »
HATICE YAMAN
Cyber Security Analyst at a printing company
When we run into any problems, technical support is very helpful. I'm satisfied with the level of service on offer.
Read full review of Tenable.io Web Application Scanning »
Olajide Olusegun
Network Team Lead at Atlas Security
The technical support is outstanding. We encountered some difficulties during our initial deployment, yet they...
Read full review of Tenable Nessus »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
Reviewer843121
Founder & CEO at a tech services company
I've never needed to contact Tenable support, I've been able to resolve any issues myself.
Read full review of Tenable Nessus »
Andrew Lane
Cloud Security Engineer at a tech vendor
Customer support for Tenable Cloud Security is recommended, with no problems and very responsive.
Read full review of Tenable Cloud Security »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
Anonymous User
Security Architect at a logistics company
Tenable's technical support is good, except for things that involve some of the custom development work that we've...
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
Many times, I get some answers that are not suitable information for my query. Thus, I need to escalate our vendors...
Read full review of Tenable Vulnerability Management »
Anonymous User
Ex Senior Security Analyst and Onsite consultant at Paladion Networks
We experienced very quick customer support. They had a complete list of our previous issues along with our history...
Read full review of Tenable.io Container Security »
Miguel Angel Hernández Armas
Implementation Engineer at GFx Soluciones
The Tenable support is very good and has really solved in a timely manner the problems that have occurred in the...
Read full review of Tenable Nessus »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Pov Men
Network Security Engineer at np secure
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Engineer at a tech services company
The support, as well as the portal, is very good.
Read full review of Tenable Nessus »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Nuki Agustino Wono
Senior Security Consultant at ITSEC Asia
Technical support for Tenable Nessus is very good. Based on my experience, their support deserves a rating of 8 or 9...
Read full review of Tenable Nessus »
Anonymous User
Security Consultan at a security firm
They assist me every day, not just daily but several times a week, around three to four times. I handle support for...
Read full review of Tenable.io Container Security »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
Anonymous User
Owner at a tech services company
I've used the tech support a couple of times. I would say they are very good because they were able to say, "Hey,...
Read full review of Tenable Nessus »
Javeed Abdul
Senior System Engineer at a tech consulting company
I would rate the tech support a five out of ten. Our company has raised multiple tickets with issues in graphs, but...
Read full review of Tenable Cloud Security »
Vilem Kebrt
Information Technology Security Specialist at NAKIT s.p.
Technical support could be more knowledgeable. Their support right now goes from awkward to funny. Sorry to say that,...
Read full review of Tenable Nessus »
Gintaras_Navickas
Cyber Security Officer at Gudu
I consulted with support about half a year ago. They connected through TeamViewer and helped me resolve the problem.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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