Compare Keysight Technologies vs Worksoft

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Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

Worksoft Certify

23 reviews

Top Industries

Manufacturing Company

11%

Outsourcing Company

10%

Construction Company

10%

Financial Services Firm

Construction Company

13%

Manufacturing Company

13%

Outsourcing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at BAMS
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
Our main use case of Worksoft Certify is to automate front-end web application testing. The standout feature is the...
Read full review of Worksoft Certify »

Review 1 of 1

Customer Service

Tayyaba Noreen
Student at SHEFFIELD HALLAM UNIVERSITY
I have not used the technical support because I wanted to install and use it with a free trial, but that was not the...
Read full review of Eggplant Test »
Mirza Hussain
Engineer at a manufacturing company
I don't have extensive experience with the technical support from Eggplant Test, since I didn't connect with them...
Read full review of Eggplant Test »
Jos Badimo
Director at BAMS
The primary support comes from the US or Dubai. Often, I face challenges with time differences, which is a...
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Senior Technical Support Analyst at Kaeppel Consulting, LLC
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »
Anonymous User
Signal Integrity Engineer at a tech company
Technical support is pretty responsive.
Read full review of Keysight Oscilloscopes »
Anonymous User
Director at a aerospace/defense firm
The technical support we receive is decent. So far, they've been helpful.
Read full review of Ixia BreakingPoint »
Anonymous User
Signal and Power Integrity Technical Manager at a tech company
They have very good technical support. Their local sales representative usually comes to our office and does demos....
Read full review of Keysight Oscilloscopes »
Anonymous User
Design Methodology and Technical Support at a manufacturing company
Usually, we don't ask too much of the technical support.
Read full review of Keysight Oscilloscopes »
Anonymous User
Technologist at a manufacturing company
Keysight has been very helpful, their technical support is great.
Read full review of Keysight Oscilloscopes »
Anonymous User
Director of Data Storage System Architecture at a manufacturing company
I would normally call technical support, if needed. They would respond with an email or come to our site.
Read full review of Keysight Oscilloscopes »
Anonymous User
Project Hardware Engineer at a manufacturing company
The technical support is very easy to reach. I have contacted them a few times regarding the feature usage. These...
Read full review of Keysight Oscilloscopes »
Anonymous User
Engineer at a tech company
If I need technical support, I can contact the account manager or architectural engineer for information, and they...
Read full review of Keysight Oscilloscopes »
Anonymous User
Director and Principal Consultant at a consultancy
Our technical support is excellent. The representatives in South Africa is well versed in the solution, and they're...
Read full review of Eggplant Performance »
Anonymous User
EMI/RFI Sr. Staff Engineer at Huawei Technologies
Technical support is very good. We received onsite support when there was an issue.
Read full review of Keysight Oscilloscopes »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Anonymous User
Senior System Design Engineer at Xilinx
We have not had a chance to use the tech support, as of now. They have a pretty good relationship with our team to...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Signal Integrity Engineer at a manufacturing company
Sometimes, it's quite hard to get the technical support to come onsite. If we run into a hardware, measurement, or...
Read full review of Keysight Oscilloscopes »
Anonymous User
CEO at a tech services company
The strong thing about Spirent is they have a local team that has an engineer and a sales team to support.
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Senior System Engineer
We have received quick reactions and always get answers from the tech support.
Read full review of Ixia BreakingPoint »
Anonymous User
CEO at a tech services company
Spirent's technical support is good both online and offline.
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Operations Director at LifeSearch
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Anonymous User
Presales Engineer at a tech services company
On a scale from one to ten, I would give technical support a ten. I have direct contact, and they are fast.
Read full review of Ixia Hawkeye »
Anonymous User
Senior Network Analyst at a financial services firm
I would rate the technical support for this solution a seven out of ten. The issue that I have is with the emails...
Read full review of Ixia Hawkeye »
Anonymous User
Integration Specialist at a financial services firm
I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues...
Read full review of Eggplant Test »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Lorenzo Forni
EMC Engineer at a tech vendor
We have often needed technical support often. They were always ready to help us. They have been very useful. If you...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior VP Operations at a media company
Their customer support is really impressive. I would rate them a nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Anonymous User
AVP - Testing & QA at Sheorey Digital Systems Pvt. Ltd.
Customer service has been rated six out of ten, primarily because of limited regional support in India. Previously,...
Read full review of Eggplant Test »

Review 1 of 30

Prithviraj Singar
Senior Analyst at Accenture
On a scale of one to ten, I would rate the tech support or customer service team of Worksoft an eight.
Read full review of Worksoft Certify »
Srabanti Pramanik
Project Manager at a tech services company
We have created tickets in the past and the support is absolutely fine. Their responses are very fast.
Read full review of Worksoft Certify »
Romit Modi
Senior Analyst - Automation Testing at Johnson Controls, Inc.
In terms of support, I would rate them ten out of ten because they continuously follow up with us. They set up...
Read full review of Worksoft Certify »
Srabanti Pramanik
Project Manager at a tech services company
I would rate their technical support a nine out ten. I am satisfied with it.
Read full review of Worksoft Certify »
Tejaswini Toche
Application Development Manager at a financial services firm
For any issues, we have to go to the Certify support team. They have a customer portal, and you just need to raise a...
Read full review of Worksoft Certify »
Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
My experience with the technical support and customer service teams has been limited. I would rate the technical...
Read full review of Worksoft Certify »
Amruta Kuntoji
Senior Automation Engineer at Deployd
Other than installation, I have reached out to the technical support of Worksoft Certify, especially when the objects...
Read full review of Worksoft Certify »
VincentImmink
Test Lead at Capgemini
The first line support of this solution are not that knowledgeable. They do not know the products well. They have...
Read full review of Worksoft Certify »
Srabanti Pramanik
Project Manager at a tech services company
We do have technical support from Worksoft Certify. When we do run into issues, we first see if we can sort them out...
Read full review of Worksoft Certify »
RAJKUMAR KALIYAPPAN
Senior Test Engineer at SOAIS
I am a track lead, so our team lead or manager will contact Worksoft Certify administrative support. Sometimes if...
Read full review of Worksoft Certify »
Anonymous User
QA Manager at a manufacturing company
Worksoft technical support is very helpful, very knowledgeable. Whenever we've had an issue, they've responded very...
Read full review of Worksoft Certify »
Stan Butler
Principal Software Engineer at a retailer
For the couple of the issues that we were really scratching our heads over, we were in communication with the...
Read full review of Worksoft Certify »
James JB Croaff
Software Quality and Test Engineer at a manufacturing company
Customer Service: Customer service is good. Technical Support: Technical support is good.
Read full review of Worksoft Certify »
Divya Nayak
Team Leader at SOAIS
The technical support is very good. They are helpful and provide solutions on time and very quickly.
Read full review of Worksoft Certify »
Niku Benson Valles
Test Engineering Manager at a tech vendor
Their technical support is responsive, which is good, and their solutions are timely. We just had a couple of...
Read full review of Worksoft Certify »
Anonymous User
Automation Test Specialist at Lennox International
The technical support is pretty good. However, their first response is usually late. Once they start responding, it...
Read full review of Worksoft Certify »
Anonymous User
Senior Analyst at a consumer goods company
The level of technical support depends on the engineer who comes to the call. I'm not really happy with it. I want to...
Read full review of Worksoft Certify »
Oliver Heil
VP Test and Quality Management at Deutche Telecom
Usually, we have one contact person for support, who then will contact the Worksoft support. Our contact organizes...
Read full review of Worksoft Certify »
Anonymous User
Senior Manager at a consultancy
Worksoft Certify's technical support is a 3 out of 5.
Read full review of Worksoft Certify »
Anonymous User
Solution Engineer / Test Automation at a manufacturing company
I did contact their technical support about various issues. I find that the quality and the speed of the support are...
Read full review of Worksoft Certify »
Santhi George
Testing & Quality Assurance Manager at Johnson Matthey Plc
Our interactions with technical support has not been the best always and there is room for improvement especially...
Read full review of Worksoft Certify »
Anonymous User
Global ERP Test Manager at a manufacturing company
The technical support is pretty responsive. We haven't had many issues with it. When we were doing an investigation...
Read full review of Worksoft Certify »
Anonymous User
Senior Consultant at a tech consulting company
I rate Worksoft support five out of 10. They have some general issues that they're they're not testing, but when we...
Read full review of Worksoft Certify »
Anonymous User
System Engineer at a transportation company
Worksoft technical support is pretty good. A few times where we upgraded, our team members communicated everything to...
Read full review of Worksoft Certify »
Anonymous User
Executive Director at a financial services firm
The solution's technical support was pretty good. There is a ticketing system and a call system to contact the...
Read full review of Worksoft Certify »
Manuel Hermoso Martinez
Senior Consultant at a tech vendor
In general, technical support is good. They are collaborative and responsive. The only thing I don't like - and this...
Read full review of Worksoft Certify »
Anonymous User
Senior Manager, QA & Testing at a mining and metals company
We have not used Worksoft’s technical support so far. We have been in “project mode” and received direct support from...
Read full review of Worksoft Certify »
Deepika Jain
Manager at Capgemini
From one to ten, I rate the technical support at eight to eight and a half.
Read full review of Worksoft Certify »
Jesse Blakemore
Associate Manager Intelligent Testing at Accenture
Their technical support is very good. They have different aspects of technical support: * If you're standing up a...
Read full review of Worksoft Certify »
Ravikumar Horatti
Associate Project Manager at Bosch
Sometimes, the support engineers will be unaware of the solution for which a support case has been raised. Their...
Read full review of Worksoft Certify »

Review 1 of 30

Technical Support

No Data Available

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