Compare Lenovo vs Sangfor

Lenovo

Based on 94 reviews.

Sangfor

Based on 88 reviews.

Latest Research

Buyer's Guide

Lenovo ThinkAgile VX Series vs. Sangfor HCI - Hyper Converged Infrastructure

December 2025

Sangfor HCI - Hyper Converged Infrastructure vs. Lenovo ThinkAgile VX Series

Updated: December 2025

Buyer's Guide

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

December 2025

Sangfor HCI - Hyper Converged Infrastructure vs. Lenovo ThinkAgile HX Series

Updated: December 2025

Buyer's Guide

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

December 2025

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: December 2025

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

Popular Solutions

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DM Series

4 reviews

Lenovo ThinkSystem DE Series

2 reviews

Sangfor NGAF

9 reviews

Sangfor HCI - Hyper Converged Infrastructure

4 reviews

Sangfor Endpoint Secure

4 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

Manufacturing Company

Financial Services Firm

10%

Manufacturing Company

10%

Comms Service Provider

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Muhammad_Salman
Senior Finance Executive at a tech services company
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Adalberto Giaretta
Technology director at a financial services firm
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at a tech services company
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »
Giorgio Pozzi
System Administrator at a tech company
I use Lenovo ThinkSystem DE Series to replace the old storage in our infrastructure. Additionally, I use it in...
Read full review of Lenovo ThinkSystem DE Series »
Farhan-Ahmad
Senior System Administrator at a financial services firm
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »

Review 1 of 5

Zaid Farooqui
CIO at a manufacturing company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at a manufacturing company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Muhammad Amanat
System Network Administrator at a logistics company
A firewall is a critical component of a company's network security infrastructure, and its primary use case is to...
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at a cloud solution provider
Our focus primarily revolves around managing the Hypervisor in the Hyper-Converged Infrastructure. While Sangfor...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Sanjesh Kumar
System Engineer at a computer software company
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
NareshKumar5
Presales Consultant at a tech services company
I would rate the support of Lenovo ThinkSystem DM Series a four out of five.
Read full review of Lenovo ThinkSystem DM Series »
Georges FONGANG
IT Specialist at a aerospace/defense firm
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to...
Read full review of Lenovo ThinkSystem Rack Servers »
Aleksandar Popovic
Head of the IT support at a tech company
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
RiteshPurbey
Senior Analyst at a tech services company
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Mike Bellemans
Project manager at a non-tech company
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Mark Richmond
Chief Technology Officer at a tech services company
The support from Lenovo is reliable.
Read full review of Lenovo ThinkSystem DM Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Nishant Ambast
Deputy Manager at a tech services company
The customer service and support were good.
Read full review of Lenovo XClarity Controller »
Muhammad_Salman
Senior Finance Executive at a tech services company
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
Mohammad Jundiah
Solutions Architect at a tech services company

Read full review of Lenovo TS Series »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
MirziyodMirsaatov
CEO at a tech vendor
The support for Lenovo Flex System is good.
Read full review of Lenovo Flex System »
Peter Muchiri
System Engineer at a tech services company
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
Our business partner contacted their technical support. I didn't have to directly contact their technical support.
Read full review of Lenovo XClarity Administrator »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Arnulfo Caraig
Information Technology Officer II at a government
The solution's support service is excellent.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior System Administrator and Architect at a tech services company
Support from Lenovo has been very good overall. We haven't required technical support for storage products yet, but...
Read full review of Lenovo ThinkSystem DM Series »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at a tech services company
Very good support.
Read full review of Lenovo Flex System »
Markus Waldmann
Lecturer at a educational organization
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »
David Pope
Solutions Developer at a tech services company
When we had to use them, the technical support was very good. If I had to rate them I would give them an...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Augustine Gracious
Service manager at a computer software company
The time that Lenovo's technical support team takes to provide a resolution to the issues we face needs improvement....
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Support Engineer-Enterprise System at a tech services company
OK.
Read full review of Lenovo Blade Servers [EOL] »
Dan Pilla
IT Consultant at a tech services company
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Manager Technology Services - Data Center at a integrator
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
CTO at a financial services firm
They provide good support. We have a software to communicate with them and get any help that we need.
Read full review of Lenovo ThinkSystem Rack Servers »
NirmalNandakumar
Technical support at a consultancy
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »

Review 1 of 30

Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ghulam Murtaza
Network Engineer at a computer software company
I contacted the technical support team for VPN connectivity issues. It was a good experience working with them...
Read full review of Sangfor Endpoint Secure »
Ghias Ahmad
Network Officer at a tech services company
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
Zaid Farooqui
CIO at a manufacturing company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Daniel Gerard Diaz
Computer Programmer III at a university
We don't encounter a lot of problems but if we do, there is access to 24/7 support, whether it's chat or email...
Read full review of Sangfor NGAF »
Iftekhar Shaikh
Regional Area Manager at a manufacturing company
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Adnan Ahmed
Deputy Manager at a insurance company
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at a logistics company
The support team is excellent. Very helpful and competent.
Read full review of Sangfor NGAF »
HasnainEqbal
Chief Information Officer at a healthcare company
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
Moeed Mahmood
Network Administrator at a retailer
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at a manufacturing company
The support structure is excellent locally and from China as well. In Pakistan, we don't have many principal...
Read full review of Sangfor NGAF »
Osama Muhammad
IT Infrastructure and Server Specialist at a consultancy
My recent experience with their support was wonderful. I had an error come up on my Google Chromecast device, where...
Read full review of Sangfor NGAF »
Namra Saif
IT Sales Engineer at a tech services company
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
Leif Darell Momo
Senior Solutions Consultant Lead at a comms service provider
The technical support is good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Hassan Raza
System Account Manager at a consultancy
I rate Sangfor support eight out of 10.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KennethLim
Owner at a tech services company
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
Zeeshan Ahmed Khan
Director of Sales and Operations at a tech services company
Overall, the support from Sangfor is phenomenal.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Albarn Paul Alicante
Information Technology Support Specialist at a tech services company
They support us in case of technical problems. They also provided a free deployment during a migration. The level one...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Raheel Fazil
Teamlead IT Core at a tech services company
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
Anonymous User
Senior Presales Consultant at a tech services company
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at a tech services company
The technical support team is very helpful in every situation.
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at a cloud solution provider
The user has faced recurring issues with a customer's VM in a PBX call center solution. One NIC card intermittently...
Read full review of Sangfor Endpoint Secure »
MuhammadWaqas
IT & Statistical Officer at a healthcare company
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Anonymous User
Presales Specialist at a tech services company
I rate the technical support a seven out of ten.
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at a university
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
Anonymous User
Head Of Solutions at a tech services company
The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does,...
Read full review of Sangfor NGAF »
Zeeshan AhmedKhan
Director - Sales & Operations at a tech services company
Their customer service and support are excellent. I would give them a rating of one hundred points.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »

Review 1 of 30

Technical Support

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