Compare LevelBlue vs Stormshield

LevelBlue

Based on 180 reviews.

Stormshield

Based on 21 reviews.

Latest Research

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Stormshield Endpoint Security

June 2026

Stormshield Endpoint Security vs. Cybereason Endpoint Detection & Response

Updated: June 2026

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Stormshield Endpoint Security

June 2026

Cybereason Endpoint Detection & Response vs. Stormshield Endpoint Security

Updated: June 2026

Sample Customers

Cybereason Endpoint Detection & Response

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Stormshield Endpoint Security

Arkoon, Netasq

Stormshield Data Security

SFR, MorphoTrust USA, Visiativ, SPIE ICS, DCNS, RATP

Popular Solutions

USM Anywhere

2 reviews

Cybereason Endpoint Detection & Response

3 reviews

Alert Logic MDR

4 reviews

Stormshield Network Security

2 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Construction Company

28%

Financial Services Firm

13%

Comms Service Provider

Outsourcing Company

Comms Service Provider

18%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ivan Burke
Head of Research Development and Innovation at CSIR
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
Read full review of Cybereason Endpoint Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I am part of a reseller with two roles. We are a Managed Service Provider ourselves, and in a way, we compete with...
Read full review of Cybereason Managed Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of USM Anywhere »

Review 1 of 5

Zsolt Jónás
System Administrator at NaxoNet
I already use Stormshield Network Security, and I am now looking for a new solution. I am already working with...
Read full review of Stormshield Network Security »
Anonymous User
The Chief of IT security department at a financial services firm

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

Peter Nowak
Business Development Manager for Cybereason at Bechtle
Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but...
Read full review of Cybereason XDR »
Anonymous User
President at a tech services company
I rate Alert Logic customer service 10 out of 10.
Read full review of Alert Logic MDR »
Ivan Burke
Head of Research Development and Innovation at CSIR
The solution's support team is quite good at giving us feedback if there is an issue. I rate the overall support an...
Read full review of Cybereason Managed Detection & Response »
Francis Silva
Coordinator de Servicios Â at MAINT
We don't deal with the support team for AT&T AlienVault USM, in terms of big issues, but in terms of them answering a...
Read full review of USM Anywhere »
Alice Walter
Team Lead at Target
Customer support is very responsive and proactive.
Read full review of Alert Logic MDR »
AtulChaurasia
Operational Technical Security at Metro Bank
The technical support services are good.
Read full review of Cybereason Endpoint Detection & Response »
CHARLES GOLLIDAY
Chief Information Security Officer at a computer software company
My engineer dealt with the techs before, but that wasn't often. When he did deal with them, they were knowledgeable...
Read full review of USM Anywhere »
Anonymous User
Systems Administrator at a healthcare company
Technical support is very helpful. They know their product. The one person I used was very responsive. He actually...
Read full review of USM Anywhere »
Anonymous User
IT Security and Risk Analyst at a transportation company
Cybereason's customer support could be better. For example, their definition of urgency is based on the severity of...
Read full review of Cybereason XDR »
Anonymous User
Director of Information Technology at a healthcare company
Excellent.
Read full review of USM Anywhere »
Anonymous User
AVP & Information Security Officer at a financial services firm
Customer Service: Customer service is excellent, very responsive, and they know their product. Technical Support:...
Read full review of USM Anywhere »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Karl Hart, Acse, Ceh, Chfi, Cissp
Information Security Manager at a tech services company
Customer Service: I give customer service five stars, they are always available and very helpful. Technical Support:...
Read full review of USM Anywhere »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Security Analyst at a manufacturing company
I communicate with technical support via email. They're responsive.
Read full review of Cybereason Deep Respond [EOL] »
Maria Foss
Chief Operating Officer / SR. Project Manager at SCS
Technical support is slow to respond when we put in a ticket. We're a number.
Read full review of USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
For technical support, I would rate it eight or nine out of ten. Nine is great actually since we have people...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Manager Projects at a tech services company
The technical support team is overall good and co-operative.
Read full review of Cybereason Endpoint Detection & Response »
Sergey Kornienko
Director of Department at BAKOTECH LLC
Technical support has always been quite good. With the product itself, we haven't personally had any issues. However,...
Read full review of USM Anywhere »
Anonymous User
Tech Support Engineer at a tech services company
Customer Service: Customer service is 7 out of 10. Technical Support: Technical support is 10 out of 10.
Read full review of USM Anywhere »
Vinayaka R
Security Analyst at a consultancy
We knew that we had an option to raise tickets if we faced any issues with the product, but during the four-month...
Read full review of Alert Logic MDR »
Anonymous User
Information Security Officer at a healthcare company
High (seldom used).
Read full review of USM Anywhere »
Anonymous User
SOC Lead / Sr. SOC Analyst at a tech services company
5 Stars
Read full review of USM Anywhere »
John Stanford
Senior Network Architect / Network Team Leader at ICE Consulting. Inc.
Their support has been stellar, any issues that we had with trying to get it configured or trying to interpret...
Read full review of USM Anywhere »
Anonymous User
Security Expert at a tech services company
Customer Service: Excellent. Technical Support: We received average support. As observed, the support engineers take...
Read full review of USM Anywhere »
Anonymous User
IS Manager at a financial services firm
Customer Service: I have enjoyed working with the client support folks. I have had really good experiences with them...
Read full review of USM Anywhere »
Christian Caldarone
ISO (Information Security Officer)
Technical support is always helpful and responsive. They do care about their customers.
Read full review of USM Anywhere »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
SOCmgr67
‎SOC Manager at a tech services company
Technical support is very good from their side.
Read full review of USM Anywhere »

Review 1 of 30

Zsolt Jónás
System Administrator at NaxoNet
I would rate their technical support for Stormshield Network Security as a nine out of ten.
Read full review of Stormshield Network Security »
Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at ONB
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at BADEA
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at AMiFN
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
George Ng
manager at systemtech computer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »

Review 1 of 15

Technical Support

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