Compare ManageEngine vs X-Formation

ManageEngine

Based on 364 reviews.

X-Formation

Sample Customers

ManageEngine IT Asset Management

TRA

X-Formation LM-X License Manager

Skoda, Altair, Schindler, NASA, ABB, S-Frame Software, LUK

X-Formation License Statistics

Please see our customers' references: https://www.x-formation.com/media/testimonials

Popular Solutions

ManageEngine ServiceDesk Plus

16 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

11 reviews

Top Industries

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

No Data Available

Customer Service

Istyak Ahmad
Security specialist at a computer software company
OpManager technical support is good. I would give them a ten out of ten.
Read full review of ManageEngine OpManager »
Rakhul K
System Admin-Network Engineer at a computer software company
We haven't needed any support but I think everything is available on YouTube.
Read full review of ManageEngine Endpoint Central »
Md Abdul Hakim
System Engineer at a tech services company
The support system is very smart. The assigned engineers handle queries effectively and provide clear explanations.
Read full review of ManageEngine PAM360 »
Isaac Al Wahaibi
Senior Application Support Specialist at a tech services company
The support is not 24-7 so you have to wait for the support person to start their shift. We are not getting good...
Read full review of ManageEngine ServiceDesk Plus »
CarlosPerez7
Director of IT at a healthcare company
The customer service is not as good as it should be. Sometimes they get a little convoluted.
Read full review of ManageEngine ServiceDesk Plus »
VENKATESHREDDY
Associate IT Director at a tech services company
I found the support for ManageEngine OpManager fantastic. I've called the support team several times, and the team...
Read full review of ManageEngine OpManager »
Anonymous User
Senior Presales/Business Developement at a tech vendor
The technical support for ManageEngine is average. I rate the technical support a five or six out of ten. The support...
Read full review of ManageEngine Applications Manager »
Anonymous User
Sr Engineer Administrator at a university
They should have a more global support channel.
Read full review of ManageEngine Endpoint Central »
Rakesh Saini
Head of IT at a computer software company
Their technical support is okay. I have no issues with their technical support.
Read full review of ManageEngine IT Asset Management »
Milind Samant
Sr. Administrator at a tech vendor
The technical support is great.
Read full review of ManageEngine IT Asset Management »
Anonymous User
Senior IT Manager
The technical support is excellent.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Ict Manager at a transportation company
The technical support is good because we are in direct contact with the development team technician in India. I would...
Read full review of ManageEngine Endpoint Central »
Mykola Shved
Head of Global IT Delivery at a pharma/biotech company
We had lots of discussions via email and the internal support chat, and everything was fine.
Read full review of ManageEngine ServiceDesk Plus »
T.P Thomas
Senior Engineer
I contacted the technical support team for ManageEngine Patch Manager Plus, and the response was very good, so it's...
Read full review of ManageEngine Patch Manager Plus »
QuyVan
Technical Consultant at a tech consulting company
For ManageEngine NetFlow Analyzer, we usually use two channels: chat or email, and the support team responds very...
Read full review of ManageEngine NetFlow Analyzer »
Christian-Torres
Desktop Engineer
The technical support team is good.
Read full review of ManageEngine IT Asset Management »
Samuel Migiro
IT Officer at a media company
Support was good. Anytime we raised issues, we got instant feedback. We didn't have to wait too long.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Operations and Support Manager at a consultancy
We have had sales support from ManageEngine Desktop Central and they have been very helpful.
Read full review of ManageEngine Endpoint Central »
Fanky Christian
Director at a tech services company
easy to contact
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Information Security Manager at a tech services company
Technical support, so far, has been very responsive. We had an issue once related to adding indexes to patch agents...
Read full review of ManageEngine Patch Manager Plus »
Alexia Christofi
Managing Director at a tech services company
Their support is very good.
Read full review of ManageEngine SupportCenter Plus »
Kris S, MIITP CITPNZ
Product Manager at a tech services company
Customer service is very knowledgeable. There is no doubt about it because ManageEngine's workforce has been built...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
Datacenter Engineer at a university
I did not contact technical support.
Read full review of ManageEngine ADManager Plus »
Chandra Pogaru
Technical Consultant at a tech services company
There are instances where the response may take a day or two. Generally, the SLA response time is under three hours....
Read full review of ManageEngine IT Asset Management »
Ziyad Moghalis
It manager at a comms service provider
We purchased a year of technical support but did not need it.
Read full review of ManageEngine IT360 »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at a tech services company
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
MohammedShaheer
IT Administrator at a real estate/law firm
I rate the technical support an eight out of ten. They are good, but sometimes the developers in technical support...
Read full review of ManageEngine ADAudit Plus »
Anonymous User
Projects, Functional Development Engineer at a government
I have contacted the technical support team of the tool a few times. The solution's technical support is fast to...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Senior Manager, Customer Services and Operational Support at a tech services company
Technical support is good. We have received very good support from them.
Read full review of ManageEngine ServiceDesk Plus »
JentleMathew
Network Security Architect at a financial services firm
The customer support is satisfactory.
Read full review of ManageEngine OpManager »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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