ManageEngine IT360 Reviews

ManageEngine IT360's central and probe model, agentless monitoring, and performance history reporting offer valuable centralized monitoring. Users appreciate insight into active directory, permissions, security, and user group policy changes. They value technical support and configuration management capabilities. Easy deployment enhances its appeal. Monitoring capability requires no training, facilitating network information collection. Its alerting system efficiently sends emails, making IT360 a competent choice for network management.

• "The monitoring capability is easy to use and it can be done without any training."
• "The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
• "All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

ManageEngine IT360 users suggest enhancing the GUI and addressing the downtime scheduler for SNMP-monitored devices to prevent alarms during maintenance. Adding intelligence for critical objects and enhancing automation are desired. Users want graphs for traffic and network utility and support for network workload in future releases. They also seek integration with ServiceDesk.

• "We would like to have support for integration with ServiceDesk."
• "The ManageEngine features could improve to show graphs of the traffic and network utility."
• "This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."