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ManageEngine IT360 vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Cloud Monitoring Software (9th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
ManageEngine IT3600.6%
Other95.8%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Absolutely fantastic."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The monitoring capability is easy to use and it can be done without any training."
"The technical support is good."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The most valuable feature of this solution is the monitoring capabilities."
"The most valuable feature is the graphical user interface."
"Through SolarWinds NPM, we discovered some interfaces were having issues, which we subsequently corrected; this has been very helpful for our operations."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"This product is of good caliber and we get better results by using it on our network."
"The most valuable feature of this solution is the alerts."
"It has helped us a ton to actually be proactive and not simply wait for customers to call."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The GUI could be improved."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"My team has had a lot of issues with support."
"For example, there have not been many updates to cloud monitoring, containerization or serverless environments."
"I have not had a good experience with technical support because most of the time when I contact them, they first want to know whether you have a license."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"We decided that we were no longer going to trust that their products have not been capitalized."
"SolarWinds NPM should be more flexible to accommodate specific customer requirements quickly."
"It would be good to have high security."
"We had scalability issues. We have several additional servers, too, so upgrading is kind of a pain, but that's with all the other modules, too."
 

Pricing and Cost Advice

Information not available
"I think that the cost has risen, but the functionality and versatility is way above other products."
"We pay approximately $700 per year for renewal of the license."
"Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay."
"The price points are more than competitive when compared to other vendors."
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
"There's standard licensing, and then it depends on the size of the customer."
"SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost."
"Most of the licenses are perpetual, and the annual maintenance charges are not high."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
20%
Manufacturing Company
7%
Computer Software Company
6%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

IT360
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ManageEngine IT360 vs. SolarWinds NPM and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.