No more typing reviews! Try our Samantha, our new voice AI agent.

ManageEngine IT360 vs ManageEngine OpManager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
79th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (73rd)
ManageEngine OpManager
Ranking in Network Monitoring Software
19th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine OpManager1.4%
ManageEngine IT3600.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Centralized monitoring has highlighted limited device control but has improved proactive actions
I have configured adaptive thresholds on servers while using ManageEngine OpManager. If there is high CPU utilization or storage usage, the system will notify me or reset the system or reset the services. ManageEngine OpManager has multiple features that are valuable to our organization. We have integrated our firewall into ManageEngine OpManager, and it provides us notifications for firewall issues as well. ManageEngine OpManager provides an adaptive threshold feature that is very effective. The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable. If we have set performance monitoring adaptive thresholds and they exceed the configured value, the system will take action automatically. We can also integrate our switches and access points and control them from ManageEngine OpManager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The monitoring capability is easy to use and it can be done without any training."
"Customer Service: Absolutely fantastic."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The technical support is good."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"It is easy to identify and collect information from all of the nodes on the network."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"We find the networking aspect of this solution to be the most valuable."
"The solution is scalable."
"Desktop central products feature dashboards that are neat and offer comprehensive information."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"The integration with the firewall monitoring, the security monitoring, is great."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"We had evaluated other products, and we decided to go for OpManager because of its ease of use and cost."
 

Cons

"The GUI could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The product could use more intelligence, automation and general availability of product information."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"It is sometimes difficult to manage the user interface. It can get very complicated."
"We had some stability issues at the outset that have since been resolved."
"We would like the solution's customize and build functionality to be more user-friendly."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"One challenge in ManageEngine OpManager is that improvements are needed because a customer using the solution has Check Point firewall and needs to monitor their VPN tunnels, but there is no option currently available for that."
"We would like link monitoring included. At times we need to monitor those specific links closely."
 

Pricing and Cost Advice

Information not available
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"The pricing is moderate."
"The price for ManageEngine OpManager is average."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"The product is not worth the money."
"I rate the tool's pricing an eight out of ten."
"The tool's licensing costs are yearly."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
20%
Manufacturing Company
7%
Computer Software Company
6%
Outsourcing Company
14%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
 

Also Known As

IT360
OpManager
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.