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ManageEngine IT360 vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
105th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (37th), IT Infrastructure Monitoring (76th)
ManageEngine OpManager
Ranking in Network Monitoring Software
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.5%
ManageEngine IT3600.2%
Other98.3%
Network Monitoring Software
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The solution is finely stable."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"It is easy to use and deploy."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"The integration with the firewall monitoring, the security monitoring, is great."
"The solution's most valuable features are reporting, event notifications, and alert management."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
 

Cons

"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The main drawback is there is less documentation available, both public documentation and partner-available documentation."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"The dashboard has some limitations and should be more user-friendly."
"The dashboard could include more features."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
 

Pricing and Cost Advice

Information not available
"The price for ManageEngine OpManager is average."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The solution's pricing is very low compared to other products."
"It is not really expensive; it is nominal licensing."
"The pricing is moderate."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for ManageEngine OpManager?
Pricing for ManageEngine OpManager is good and negotiable with the distributor; they provide us with the best support.
What needs improvement with ManageEngine OpManager?
One challenge in ManageEngine OpManager is that improvements are needed because a customer using the solution has Check Point firewall and needs to monitor their VPN tunnels, but there is no option...
 

Also Known As

IT360
OpManager
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.