ManageEngine OpManager vs Zabbix comparison

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ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Zabbix compete in network and device monitoring. OpManager seems to have the upper hand with its real-time views, automation, and customization options, while Zabbix stands out for its open-source advantages and flexibility without licensing costs.

Features: ManageEngine OpManager provides automation, alerting, and reporting with real-time views and proactive measures. It integrates well with diverse environments, offering ample customization. Zabbix, being open-source, allows flexibility with automated network and item discovery, advanced alerting, and monitoring through templates. Its scalability and adaptability cater to various environments.

Room for Improvement: ManageEngine OpManager could enhance its machine learning capabilities, optimize the backup process, and improve dashboard customization. Support and deployment are also areas of concern. Zabbix could offer a more user-friendly UI and reporting system, as well as improve automated discovery and advanced analytics. Its steep learning curve and the need for better prebuilt templates are often mentioned by users.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, with some users facing challenges in accessing top-tier support. Zabbix offers flexible deployment, including hybrid and public cloud, suitable for adaptable environments. Both receive positive feedback for customer service, though ManageEngine's support heavily depends on regions.

Pricing and ROI: ManageEngine OpManager offers a tiered licensing model, which can be costly but provides ROI through reduced admin overhead and efficiencies. It is cheaper than some competitors like SolarWinds. Zabbix, being open-source, eliminates licensing costs, making it cost-effective for those with the technical expertise, and users highlight affordability as a significant advantage.

To learn more, read our detailed ManageEngine OpManager vs. Zabbix Report (Updated: April 2025).

ManageEngine OpManager vs. Zabbix

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

8th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, down from 2.1% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The setup was easy."

"Overall, I give the product a rating of ten."

"The detections are fine when they work."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"We use the solution to monitor links. It also helps us to track servers and monitor logs."

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

"The solution's most valuable features are reporting, event notifications, and alert management."

More ManageEngine OpManager pros

"The best feature is that Zabbix can report everything, and everything in Zabbix is free."

"The solution allows for good integration with other products."

"Zabbix is both stable and scalable."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"The initial setup was not complex."

"They've already added extra features, such as noise-canceling and facial recognition, which is great."

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

More Zabbix pros

Cons

"For the implementation part, I am facing issues when configuring the business view."

"The data provided by the tool is not accurate."

"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."

"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."

"The dashboard could include more features."

"The licensing for this solution is not straightforward and should be improved."

"The main area for improvement for ManageEngine OpManager is its performance."

"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."

More ManageEngine OpManager cons

"The System Center Operations Manager can be improved."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"Documentation terminology could be improved."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"Zabbix can use better documentation and support for troubleshooting."

"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

"I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds."

"The server monitoring could be better."

More Zabbix cons

Pricing and Cost Advice

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The pricing is moderate."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The solution is highly affordable"

"It is reasonably priced."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The price for ManageEngine OpManager is average."

"In terms of pricing, I would rate it a two out of five. It was expensive."

More ManageEngine OpManager pricing and cost advice

"This solution is open-source and free to use."

"I use the tool's free version."

"There are no licenses."

"It is worth every cent to pay or even study to do your own installation."

"My manager is very happy because it doesn't cost anything."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"There is no license but we need to pay for support."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

More Zabbix pricing and cost advice

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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Educational Organization

12%

Financial Services Firm

11%

Manufacturing Company

Educational Organization

30%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

What needs improvement with ManageEngine OpManager?

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

SolarWinds NPM vs ManageEngine OpManager

Comparisons

Compared 24% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 14% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 6% of the time

Nagios XI vs ManageEngine OpManager

Compared 5% of the time

SCOM vs ManageEngine OpManager

Compared 5% of the time

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Compared 8% of the time

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Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Download ManageEngine OpManager product report

ManageEngine OpManager

May 2025

Download Zabbix product report

April 2025

Also Known As

OpManager

No data available

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba