No more typing reviews! Try our Samantha, our new voice AI agent.

ManageEngine IT360 vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
85th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (26th)
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
ManageEngine IT3600.5%
Other97.4%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"Customer Service: Absolutely fantastic."
"The monitoring capability is easy to use and it can be done without any training."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"One thing good about WhatsUp Gold is that it is fairly stable."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The solution effectively monitors network devices and servers."
"Overall, we have been satisfied with the functionality of the product."
"The user interface is good enough."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
 

Cons

"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The GUI could be improved."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The interface needs some work."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
 

Pricing and Cost Advice

Information not available
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The price of WhatsUp Gold is good."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"This is a well priced solution."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
32%
Comms Service Provider
15%
Manufacturing Company
7%
Healthcare Company
5%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

IT360
No data available
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine IT360 vs. WhatsUp Gold and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.