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ManageEngine IT360 vs Splunk Observability Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Cloud Monitoring Software (2nd), Container Management (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.6%
ManageEngine IT3600.6%
Other97.8%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Absolutely fantastic."
"It is easy to identify and collect information from all of the nodes on the network."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"It's starting to help reduce our Mean Time to Detect (MTDD) because the visibility we gain is unprecedented, allowing us insight into applications that we've never had before."
"Comparing to Cloud, Splunk Cloud, or any other solution, the most valuable feature of Splunk Observability Cloud is that it is entirely based on metrics."
"Splunk Observability Cloud has optimized our solutions and helped us understand the metrics."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
"Splunk Observability Cloud scales with the growing needs of my organization effectively."
"Splunk Observability Cloud positively impacts our organization by enabling us to build dashboards around customer experiences and API backend layers, and now, with metrics and traces consolidated, we gain a single view for correlation, significantly reducing MTTD and enabling detection of issues in under five minutes."
"The features are pretty much ready out of the box."
"Splunk Observability Cloud has positively impacted my organization by allowing us to have visibility into the environment."
 

Cons

"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The GUI could be improved."
"There are several performance enhancement areas for Splunk Observability Cloud. For instance, Splunk Observability Cloud's IT service intelligence core part needs improvements as clients request more IT services performance matrices than the current system supports."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."
"I would like to see a very detailed tutorial about it and how any newcomer can be able to use it."
"They need more EDR functionalities."
"Splunk Observability Cloud experienced a significant outage recently when it went down for approximately five to six hours."
"Regarding the negative side, I think the licensing can be much better because it is based upon host units and there is additional licensing for the number of traces that I can bring in."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
 

Pricing and Cost Advice

Information not available
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk APM is a very cost-efficient solution."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The solution's pricing is costly."
"It is expensive."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk Infrastructure Monitoring is an expensive solution."
"The price of Splunk APM is less than some of its competitors."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
20%
Manufacturing Company
7%
Computer Software Company
6%
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise9
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

IT360
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine IT360 vs. Splunk Observability Cloud and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.