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ManageEngine IT360 vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
83rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (71st)
NETSCOUT Network & Applicat...
Ranking in Network Monitoring Software
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 2.9%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE2.9%
ManageEngine IT3600.6%
Other96.5%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"Customer Service: Absolutely fantastic."
"It is easy to identify and collect information from all of the nodes on the network."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The monitoring capability is easy to use and it can be done without any training."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"Stability-wise, I rate the solution a ten out of ten."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The real-time insights that NETSCOUT nGeniusONE provides are very helpful."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"We use it for monitoring whenever we update a new circuit or site."
"The most valuable feature is utilization."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The product could use more intelligence, automation and general availability of product information."
"The GUI could be improved."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"I was upset when they sold the product to NETSCOUT."
"The initial setup was complex. It was hard to know what to tap and how to tap."
"There is a timeout feature that we have been asking for awhile."
"We don't use the single pane of glass view, even though we own it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
 

Pricing and Cost Advice

Information not available
"The product is too expensive compared to other products."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"I don't know what the cost to buy the solution was, but I doubt if it's a significant part of the budget as far as the maintenance and support are concerned."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"The price is only for acquisition; it's not a licence."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
19%
Manufacturing Company
7%
Computer Software Company
6%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise52
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

IT360
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, Iris Session Analyzer, ClearSight Analyzer
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Cerner Corporation
Find out what your peers are saying about ManageEngine IT360 vs. NETSCOUT Network & Application Observability and other solutions. Updated: September 2026.
918,970 professionals have used our research since 2012.