Compare McAfee vs Sangfor

McAfee

Based on 142 reviews.

Sangfor

Based on 88 reviews.

Sample Customers

Sangfor NGAF

The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.

Popular Solutions

McAfee ePolicy Orchestrator

7 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Sangfor NGAF

9 reviews

Sangfor HCI - Hyper Converged Infrastructure

4 reviews

Sangfor Endpoint Secure

4 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

10%

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Binu Haneef
System Administrator at a media company
We are using many components such as Drive Encryption, DLP, Threat Prevention, Advanced Threat Prevention, and Web...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at a financial services firm
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at a tech vendor
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

Zaid Farooqui
CIO at a manufacturing company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at a manufacturing company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Muhammad Amanat
System Network Administrator at a logistics company
A firewall is a critical component of a company's network security infrastructure, and its primary use case is to...
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at a cloud solution provider
Our focus primarily revolves around managing the Hypervisor in the Hyper-Converged Infrastructure. While Sangfor...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Binu Haneef
System Administrator at a media company
The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals...
Read full review of McAfee ePolicy Orchestrator »
Victor Akidiva
CEO at a tech services company
There are instances where McAfee interferes with business applications. So, in those cases, we require an...
Read full review of McAfee Complete Data Protection »
ObaseunAwoyinfa
Security Consultant at a consumer goods company
For data protection, I have never really had to leverage support. I’ve not had to deal with support on any of the...
Read full review of McAfee Complete Data Protection »
BernardLugalia
Cyber Security Engineer at a tech services company
The tool itself is great, but the technical support is not always perfect. There have been some support issues. When...
Read full review of McAfee ePolicy Orchestrator »
Muco Aga
Cloud Security Solutions Consultant at a tech consulting company
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
BharatUjenia
Sr. Group Manager - Enterprise IT at a tech vendor
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Meleria Mangaring
Solutions Engineer at a wholesaler/distributor
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
Kirolos Labeb
CyberSecurity Operations at a tech services company
They are good and give quick responses. I rate it ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Oliver Rodrigues
Senior Network Security Planning at a comms service provider
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
I have dealt with technical support from McAfee Complete Data Protection. It just depends on where I get the person....
Read full review of McAfee Complete Data Protection »
DucDoan
Security Manager at a tech services company
For the most part, technical support has been great. When we've had technical problems, they've helped us. I've found...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Eduardo Jassir
Cyber Security Coordinator at a energy/utilities company
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Mohd Fadhil
Security Engineer at a tech services company
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection [EOL] »
Obaseun Awoyinfa
Security Consultant at a tech services company
To be honest, I have actually never really needed to call support overall. The product has been working all these...
Read full review of McAfee Complete Data Protection »
Anonymous User
Computer Framework at a healthcare company
I can't comment on technical support, because we really did not use it other than for downloading new versions or for...
Read full review of McAfee StoneGate [EOL] »
Anonymous User
Technical Engineer at a tech services company
I had some technical issues, which were not known by the vendor itself.
Read full review of McAfee ePolicy Orchestrator »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Sabina C
Sr. IT Business Analyst at a financial services firm
I didn't need to contact technical support for McAfee Total Protection.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Service Management Consultant at a tech vendor
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Senior Manager of System Security
Customer Service: 8 out of 10Technical Support: 8 out of 10
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Boubacar Khouma
Owner at a consultancy
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »

Review 1 of 30

Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at a manufacturing company
I contacted for direct support in Pakistan. They have a technical support team available at the Karachi location. At...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Amanat
System Network Administrator at a logistics company
The support team is excellent. Very helpful and competent.
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at a logistics company
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Adnan Ahmed
Deputy Manager at a insurance company
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Adnan Ahmed
Deputy Manager at a insurance company
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Raja Mujahid Ali
IT Specialist at a government
The solution's technical support is sometimes good but not satisfactory.
Read full review of Sangfor Endpoint Secure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at a manufacturing company
I've contacted the local support team for Sangfor Cyber Command. They're quite helpful. Whenever we have an issue or...
Read full review of Sangfor Cyber Command »
Faiz Ul Mobin Khan
Team Lead Enterprise at a wholesaler/distributor
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at a manufacturing company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
FarisKhan
Enterprise System Engineer at a tech services company
I can vouch for the local support team. They are more than competitive in the market. They are always available for...
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at a manufacturing company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at a tech services company
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at a educational organization
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out...
Read full review of Sangfor NGAF »
Vidura Senadeera
Head - Enterprise Solutions Architect at a tech services company
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
Chan Beng Yong
System Engineer at a computer software company
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
KennethLim
Owner at a tech services company
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
Denny Hidayat
Chief Information Officer - Government
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AliKhan1
Network Administrator at a university
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
NadeemKhan
Group IT Director at a healthcare company
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at a tech services company
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Hasan Dawood
Cloud Engineer at a cloud solution provider
The user has faced recurring issues with a customer's VM in a PBX call center solution. One NIC card intermittently...
Read full review of Sangfor Endpoint Secure »
Anonymous User
Presales Specialist at a tech services company
I rate the technical support a seven out of ten.
Read full review of Sangfor NGAF »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
reviewer893653
Technical Sales Manager at a tech services company
In Asia, technical support is good but it is very weak in our region. When you are looking for information from...
Read full review of Sangfor NGAF »
Shahzad-Ahmed
Engineer, System Admin at a manufacturing company
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at a tech services company
The technical support team is very helpful in every situation.
Read full review of Sangfor SSL VPN »

Review 1 of 30

Technical Support

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