McAfee ePolicy Orchestrator Reviews

We are using many components such as Drive Encryption, DLP, Threat Prevention, Advanced Threat Prevention, and Web Control in McAfee ePolicy Orchestrator. It is a very manageable and effective orchestrator to manage all resources under one umbrella.

Many companies are seeking threat prevention and DLP in McAfee ePolicy Orchestrator. DLP is crucial as we are focusing on security, so data leakage prevention is the most important aspect in our company as a media organization. Drive Encryption is essential when it comes to data protection.

McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs.

The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly.

The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly.

Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.

We are not utilizing the real-time data correlation in McAfee ePolicy Orchestrator.

I have been working with McAfee ePolicy Orchestrator for more than 10 years.

The stability rating for McAfee ePolicy Orchestrator is nine out of ten.

I would rate scalability in McAfee ePolicy Orchestrator as nine out of ten. We have used agent handler and remote agent handler to manage our resources. As a media company, we have many bureaus across the world with users carrying company data. We could correlate and incorporate everything into one console to identify all threats and monitor each asset.

The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals previously. However, recently I have noticed that support staff are primarily L1, and even when escalating to L2 or L3, we do not see the same level of expertise in people resolving issues. It was excellent about three or four years ago, but nowadays there are some areas lacking.

I have been with McAfee ePolicy Orchestrator for more than 12 years. When it comes to cloud and SaaS solutions, companies that have cloud solutions for their 365 applications and data, SharePoint, etc., prefer Microsoft Defender. This applies not only to McAfee but to all other vendors as Microsoft has become a competitor for all other products.

It is pretty easy to set up McAfee ePolicy Orchestrator.

We used the LogRhythm SIEM solution with McAfee ePolicy Orchestrator. We integrated it with SIEM to monitor all logs from various sources including Active Directory, McAfee, and other products.

I definitely recommend McAfee ePolicy Orchestrator to other users. Based on my experience, I rate this solution 8 out of 10.

Automated responses, such as XDR, have significantly impacted our security posture. XDR detects from the telemetry data from the agents, correlates threats, and provides us with detections and threat insights through XDR, allowing us to create playbooks for the response.

In using McAfee ePolicy Orchestrator as an on-premise solution, we face challenges such as login issues and stopped services, where Trellix does not provide prompt responses. They request time for logs for analysis, and after about 10 to 11 days, this ticket was finally closed.

When we enable all modules of EPP, such as Endpoint Security, application control, and web control, we encounter slowness. If we only install components such as Endpoint Security or web control, there isn't a slowness issue. We observe that enabling application control leads to slowness.

Positive

CrowdStrike is overall better due to its lightweight agent, which does not cause slowness issues, and it offers a signature-less solution.

I am not sure if the solution is affordable or a bit expensive since I am a technical person and don't directly handle pricing.

I have not seen any AI integrations into McAfee ePolicy Orchestrator.

I would rate McAfee ePolicy Orchestrator as eight points; it is a good solution, considering my seven years of experience with Trellix, although we do face some challenges such as user-end slowness issues. Otherwise, I am not facing any major issues with the EPO.

At our organization, we use McAfee ePolicy Orchestrator to automate security alerts and mitigate threats. Our company implements the product majorly for IT companies. 

The automation alert for the ticketing tool is one of the vital features of McAfee ePolicy Orchestrator. For instance, if an alert is generated from a platform that triggers an alarm to the ticketing tool, the concerned professionals are notified using the product. 

The product is more expensive than other competitor tools. It would be highly beneficial if the metrics or dashboards could be customized in a future version of the product. The product could also be easier to integrate and operate. 

I have been using McAfee ePolicy Orchestrator for three years. 

At our company, we haven't faced any issues with the stability since the initial deployment. I would say that McAfee ePolicy Orchestrator exhibits satisfying stability. 

It's a highly scalable solution. I would rate the scalability a nine out of ten. About ten engineers in our organization are using McAfee ePolicy Orchestrator. 

Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee ePolicy Orchestrator is helpful enough. I would rate the customer support a ten out of ten. 

Positive

I would rate the initial setup an eight out of ten. There are a few technical challenges with the deployment, but it can easily solved by an experienced professional but not by a beginner user of the tool. The complete implementation and migration to McAfee ePolicy Orchestrator will take around three months. 

If someone is using a software platform already with implemented use cases in their environment, it might be difficult to implement the same use cases when the customer is migrating to McAfee ePolicy Orchestrator. The conditions and prior alert settings needs to be accurate when migrating to McAfee ePolicy Orchestrator, otherwise false positive alerts might get generated. 

It's an expensive solution. 

When McAfee ePolicy Orchestrator is implemented, it can improve an organization's security posture by 60 to 70%. Our organization's main focus with the tool is on automation and response; for other security aspects, we use other technologies. 

Our organization never faced any challenges in integrating McAfee ePolicy Orchestrator with other tools. I would definitely recommend the product to anyone or any company who wants to start using a security platform, and later on, when excess scaling is required, the users can migrate to another tool. I would overall rate McAfee ePolicy Orchestrator a nine out of ten. 

I use the product for endpoint and antivirus management.

McAfee ePolicy Orchestrator's performance is good.

We would like to see more integration with different platforms and extend this to other platforms. We are migrating to the cloud and want to extend it from our on-premises setup to the cloud.

I have been using the tool since 2021.

McAfee ePolicy Orchestrator is stable. We didn't have any complaints about its stability. I rate it a ten out of ten. We regularly perform scheduled updates. Some team members handle these to ensure that all devices remain compliant, which is crucial for operations.

The tool is scalable. We've expanded to different networks quite easily and added other devices. My company has 400 users, one major client, and two smaller ones using the product.

The support is good. We've interacted with them directly a few times.

I've interacted with products like Microsoft Defender, Sentinel, and others. I've also seen a few of my clients who are using Kaspersky. But for a complete portfolio, McAfee ePolicy Orchestrator is rich. It offers a full range of products that can cover all the needs, other than maybe patching applications for different solutions.

McAfee ePolicy Orchestrator's deployment is straightforward. We have made some quick updates since the installation to solve the problems.

The solution's ROI is good. We can get value for money.

I rate the overall product a ten out of ten. It's a good, robust product that has been around long enough. There's no reason why one should not be able to invest in it.

In the constant context of evolving cyber threats, I see the massive onboarding of devices to the cloud as a significant trend. Additionally, the trend of hybrid systems, combining on-premises and cloud solutions, is also impactful. The combination of these trends presents various challenges, but it provides a big positive impact.

I use McAfee ePolicy Orchestrator in my company to handle day-to-day operations and tasks and some other tasks, such as task management, servers, DR planning, and others.

The most valuable feature of the solution is the endpoint protection it provides, along with handling the troubleshooting part concerning EPS servers. The tool also helps with the DR plan.

The areas of concern where improvements are needed are related to the product's assignment policy and tag assignment, where users can assign the policies with the help of tags and sort out the systems.

I have been using McAfee ePolicy Orchestrator for more than ten years. I use McAfee ePolicy Orchestrator 5.10.0.

Stability-wise, I rate the solution a ten out of ten.

It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten.

My company's clients who use the product are enterprise-sized businesses.

I rate the technical support a ten out of ten.

Positive

I rate the product's initial setup phase a five on a scale of one to ten, where one is the difficult setup phase, and ten is the easy setup phase.

The solution is deployed on an on-premises model. 

The time required to deploy the solution depends on the number of endpoints where the solution needs to be deployed. If there are 5,000 endpoints where the solution needs to be deployed, then the product can be deployed in a week. It is a robust product, and through McAfee ePolicy Orchestrator, users can deploy the product, including the deployment of a few third-party products, which are minimal in terms of size. My company has experience deploying CrowdStrike Falcon Sensor with Trellix ePO, as users just need to create a package and deploy it from the ePO server itself.

McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well.

With the tool, users can generate some features as per their requirements, along with the reports. Users can get notifications for any downloads from the solution itself.

I rate the overall tool a ten out of ten.

It's being used to protect our enterprise from viruses and malware.

We've never had a virus attack that we know of. 

It's very good at protecting us in general. 

We can block certain things like USBs. It helps us implement very useful cybersecurity controls. 

The initial setup is very easy.

The way that ePolicy launches the updates is very slow. It would be great if that was faster. 

They need to enhance their vulnerability scanner so we can be more secure.

The most tedious part of the product is when you block USBs. To make an exception for a user means you have to deal with a very difficult user interface. It would be better if they fixed that so only the administrator could click it somewhere and give permission. Right now, the user has to send a keyword, then the administrator has to use that keyword to make the exception for the user. It's very complicated for the user to do. They don't know how to do that.

They could use some cell phone MDM to control the cell phones and the tablets and stuff. They don't have that. They need better integration with MDM devices. 

I have 18 years of experience with McAfee products. 

I'd rate the stability ten out of ten. It's reliable. There are no bugs or glitches and it doesn't crash or freeze. 

We have about 400 to 500 users on the solution. Everyone has a McAfeee account installed on their machine. 

The solution scales well. I'd rate the ease of scaling ten out of ten. 

We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just contact the supplier if we have questions. They answer almost immediately. 

Positive

We did not previously use a different solution. 

It's easy to set up the solution. It's not overly difficult or complex. I'd rate the ease of implementation nine out of ten. 

The initial deployment was one week.

Right now, only one person is in charge of the McAfee Orchestrator. Every time a new computer comes out, they already have the agent on it. It's one person handling everything, including maintenance, and he's the infrastructure manager.

We had a consultant who sold the licenses to us. They also handled service to implement it. They sent us a technician to help us do it.

I do not have exact pricing details, however, I would rate the price at a four out of ten overall. There may be some extra costs for support if you get it from a partner. 

18 years ago, when we were evaluating solutions, we looked at both McAfee and Norton and McAfee won. 

We're a customer and end-user. 

I'd advise companies to change to new and better endpoint protection if they haven't already. They need to look into something that offers zer-day protection, for example, and really focus on security. McAfee is becoming Trellix. I'm not sure if they will include zero-day protection or if they will improve services to update more often for better protection. If not, I will not use them anymore. 

I'd rate the solution five out of ten. 

I worked at McAfee, and we deployed the solution for our customers. The primary use case is policy management, as the solution supports robust policy management. The customer deployments were on-premises.

McAfee ePolicy Orchestrator significantly streamlines policy management and compliance auditing processes, making it easier to enforce security policies across all devices. This reduces the time and effort required for audits and improves our overall security posture.

The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view. 

In addition to tuning for false positives and improving the upgrade path, integration with newer cloud-based services could be enhanced. As more organizations move to hybrid or cloud environments, seamless integration will be critical.

Since 2020

The solution is highly stable.

I think on-prem solutions are at their limits and the future is in the cloud. We are exploring hybrid options to leverage the cloud for its scalability and advanced features while maintaining critical functions on-premises for enhanced control.

The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly restricted environment with classified systems.

The initial setup is straightforward, and the upgrades are complex.   

While initial setup is generally straightforward, we've found that engaging with a knowledgeable consultant can significantly enhance the implementation process, especially when customizing the solution to fit complex environments. McAfee's support has been reliable, though more specialized guidance for unique environments would be appreciated.

Determining the ROI for cybersecurity is difficult, but I think many organizations in the private and government sectors are waking up to the importance of investing in robust security. It's not just a required checkbox for compliance; cybersecurity awareness makes for better organizations making better decisions. 

ePolicy Orchestrator provides a more comprehensive policy management capabilities than alternatives such as Symantec Endpoint Protection and Microsoft Defender for Endpoint. Recommend that potential users consider their cloud integration needs and evaluate the cloud offerings of these solutions as well.

I would rate the solution an eight out of ten. 

Many of our clients wanted to go to the cloud, as the cloud-based version of the solution offered the latest features, which the on-prem version did not. However, they weren't ready to move to the cloud, so there were some issues.

We use McAfee ePolicy Orchestrator for security and protection from ransomware, malware, and malicious files.

The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control.

McAfee ePolicy Orchestrator should improve its integration with other tools.

I have been using McAfee ePolicy Orchestrator for five years.

I rate McAfee ePolicy Orchestrator ten out of ten for stability.

Around 600 users use the solution in our organization.

I rate McAfee ePolicy Orchestrator ten out of ten for scalability.

The solution's initial setup is easy.

For the solution's implementation, we have an on-premise server. We are using the APO application on that server, and we are managing all endpoints from the APO console. We have created multiple policies for USB blocking, ransomware protection, and URL blocking from the APO console. We have also created the schedule for weekly scanning.

McAfee ePolicy Orchestrator is expected to be deployed in two hours.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten.

Overall, I rate McAfee ePolicy Orchestrator ten out of ten.

We use McAfee ePolicy Orchestrator to see attacks in real time. We also use it for storage as well.

I like the solution's feasibility. McAfee ePolicy Orchestrator is also better and easier to use than other ePOs.

The installation process is quite difficult and requires technical support.

I've been using this solution for one month.

It is a stable solution.

McAfee ePolicy Orchestrator is scalable, and we have 25 users in our organization. We are an enterprise level company.

The implementation process is complex and requires four to six people, including a QA person.

It was a complex process because we needed access approvals to use SaaS, and the URLs would get decommissioned most of the time. We also faced problems with end-to-end encryption.

I implemented it with the help of my senior architect.

On a scale from one to ten, I would rate McAfee ePolicy Orchestrator at eight.

I am using McAfee ePolicy Orchestrator for policy patching and version updates.

The most valuable feature of the McAfee ePolicy Orchestrator is agent communication.

McAfee ePolicy Orchestrator could improve by supporting container microservices, such as Docker and Kubernetes.

I have been using McAfee ePolicy Orchestrator for approximately seven years.

McAfee ePolicy Orchestrator is a stable solution.

The scalability of McAfee ePolicy Orchestrator is good.

We have more than 2,000 users using this solution on a daily basis.

When we raise a ticket with the support they respond based on the severity of the matter.

I rate the support from McAfee ePolicy Orchestrator a four out of five.

Positive

We previously used Symantec, and if we compare it to McAfee ePolicy Orchestrator, McAfee ePolicy Orchestrator is better. When we are upgrading, or applying patches, it's easy. When we did the same thing for Symantec, we had to use different software to do the upgrades and patching. However, Symantec has improved over the years.

The initial setup of the McAfee ePolicy Orchestrator In a Microsoft Windows environment is very easy. In the Linux environment, we have faced a few difficulties. However, with the support from McAfee, we installed it successfully.

I rate the initial setup of McAfee ePolicy Orchestrator a four out of five.

$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually. 

I rate the price of McAfee ePolicy Orchestrator a two out of five.

We have three to four people who do the maintenance for the solution and the time it takes can be from one to two hours to complete the tasks, such as updates or patches.

We have to download the updates to our main server. From the main server, by using different software, we can patch all the internal systems locally. We have to restart the servers annually which takes approximately 10 minutes for many of the agents to restart.

I rate McAfee ePolicy Orchestrator a six out of ten.