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McAfee ePolicy Orchestrator vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
5th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
AI-SOC (3rd), AI-Powered Security Automation (2nd)
McAfee ePolicy Orchestrator
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.2%, down from 5.1% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 1.3%, up from 0.5% compared to the previous year. The mindshare of Splunk SOAR is 8.0%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR8.0%
Torq4.2%
McAfee ePolicy Orchestrator1.3%
Other86.5%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Centralized management console enhances deployment and threat detection processes
Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support.In using McAfee ePolicy Orchestrator as an on-premise solution, we face challenges such as login issues and stopped services, where Trellix does not provide prompt responses. They request time for logs for analysis, and after about 10 to 11 days, this ticket was finally closed.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"What I appreciate most about Torq is that it is an essential part of our system."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats."
"The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution."
"The feature that I have found most valuable is its general purpose of protecting our endpoints from infections, malicious files, and all those kinds of things. The fact that there are organized policies and policy inheritance. The general management."
"The central management console is the solution's most valuable aspect."
"I like McAfee ePolicy Orchestrator software; it is great centralized security management software that allows management of various McAfee products on the client computers and makes risk and compliance management in the organization simpler and more reliable."
"This solution reduced a lot of effort to check and confirm that all PCs are running the latest anti-virus signatures and patch levels."
"The solution's best part is that it is very easy to manage McAfee Agent."
"Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They always reply and follow our queries on time."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market."
"It helps increase efficiency and productivity."
"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."
"Splunk SOAR has made a huge impact across security operations and the business overall."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Regarding the pricing of Torq, I would say it is expensive."
"One thing that I don't like is that McAfee products change very often and upgrade very often."
"The impact of the agent on the endpoint's performance - the resources it takes. Additionally, the difficulties we experience with inheriting and breaking inheritance on the organization's structure breakdown for policy inheritance and then for rules inheritance. We are actually struggling with this."
"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."
"McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers."
"We would like to see more integration with different platforms and extend this to other platforms. We are migrating to the cloud and want to extend it from our on-premises setup to the cloud."
"I would like to see McAfee reduce the amount of manual work required."
"They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database."
"The areas of concern where improvements are needed are related to the product's assignment policy and tag assignment, where users can assign the policies with the help of tags and sort out the systems."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"Some of the training materials are on a basic level."
"The creation of playbooks is complex in Splunk SOAR, and the number of integrations needs enhancement. Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR."
"The UI can be more customizable for the clients."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"I haven't had any issues with the solution so far."
 

Pricing and Cost Advice

Information not available
"This solution is priced in the mid-range."
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"McAfee ePolicy Orchestrator is not an expensive solution."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"It's an expensive solution"
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
"The tool is not cheap."
"I found the price of Splunk SOAR to be good."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"The licensing cost is reasonable."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I don't know the exact price, but for my region, it is very expensive."
"The cost is high and the licensing is on an annual basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
6%
Manufacturing Company
9%
University
8%
Performing Arts
8%
Marketing Services Firm
8%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

What needs improvement with Torq?
We do not utilize the AI features that much. When it comes to general AI features of Torq, we are just slowly startin...
What is your primary use case for Torq?
Torq markets itself as a security tool, and we do use them for security, but not in the traditional sense they market...
What advice do you have for others considering Torq?
I would rate Torq an eight overall. I feel that Torq is as good as the effort you put into it. The limitations are ve...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What do you like most about McAfee MVISION ePO?
McAfee ePolicy Orchestrator's performance is good.
What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar t...
What needs improvement with Splunk Phantom?
While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook li...
What is your primary use case for Splunk Phantom?
I have been working with Splunk SOAR for about two years now, and it started out of necessity as my team was primaril...
 

Also Known As

No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
Phantom
 

Overview

 

Sample Customers

Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Recorded Future, Blackstone
Find out what your peers are saying about McAfee ePolicy Orchestrator vs. Splunk SOAR and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.