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IBM Resilient vs McAfee ePolicy Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
McAfee ePolicy Orchestrator
Ranking in Security Orchestration Automation and Response (SOAR)
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.5%, down from 5.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.5%
McAfee ePolicy Orchestrator1.8%
IBM Resilient2.3%
Other92.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Binu Haneef - PeerSpot reviewer
System Administrator at Sky News Arabia
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Torq has helped a lot regarding SOC analyst efficiency."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."
"As a whole, the product is stable...Technical support is very good."
"IBM Resilient is scalable."
"The solution is easy to use."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It's really simple and has a flexible interface."
"The solution is very easy to use."
"We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC."
"Technical support is very helpful."
"The feature that I have found most valuable is its general purpose of protecting our endpoints from infections, malicious files, and all those kinds of things. The fact that there are organized policies and policy inheritance. The general management."
"The graphical interface of the solution is its most valuable aspect."
"Many organizations will find the solution has many features that would suit their needs and reduce the number of issues they face."
"This solution reduced a lot of effort to check and confirm that all PCs are running the latest anti-virus signatures and patch levels."
"What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console."
"The security is a key feature and the console is very user friendly."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"The initial deployment of Torq was not easy."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"The integration could be improved so that it is easy to integrate with other solutions."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Its price and technical support need improvement."
"The tool needs to improve its documentation on license scripts."
"The product needs a bit more development."
"The response time of the support is an area of concern where improvements are required."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"It would be highly beneficial if the metrics or dashboards could be customized"
"McAfee ePolicy Orchestrator requires a lot of manual work."
"There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates."
"McAfee ePolicy Orchestrator could improve by supporting container microservices, such as Docker and Kubernetes."
"I would like to see McAfee reduce the amount of manual work required."
"One thing that I don't like is that McAfee products change very often and upgrade very often."
"The Virtual Patching feature needs to be improved."
"The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals previously. However, recently I have noticed that support staff are primarily L1, and even when escalating to L2 or L3, we do not see the same level of expertise in people resolving issues."
 

Pricing and Cost Advice

Information not available
"There is a license you need to pay for in order to use this product."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"Pricing for the solution is good, in my opinion."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"It is very expensive."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"McAfee ePolicy Orchestrator is not an expensive solution."
"Compared to other Antivirus products, the cost of this solution is a bit high."
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."
"This solution is priced in the mid-range."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
23%
Outsourcing Company
10%
Construction Company
9%
Government
8%
Outsourcing Company
16%
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

What needs improvement with Torq?
There are some bugs in Torq, of course. They can be present in data transformation, some UI debugging, and other area...
What is your primary use case for Torq?
My main use case for Torq is the automation of cyber security processes through a SOAR platform and APIs. A main exam...
What advice do you have for others considering Torq?
Regarding someone thinking about using Torq, I recommend looking into their provided academy to start working with th...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What needs improvement with McAfee MVISION ePO?
There is a question regarding suggestions for additional tools or functions for McAfee ePolicy Orchestrator, and whet...
What is your primary use case for McAfee MVISION ePO?
The question pertains to describing the use case and process for which people utilize McAfee ePolicy Orchestrator.
 

Also Known As

No data available
No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Find out what your peers are saying about IBM Resilient vs. McAfee ePolicy Orchestrator and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.