McAfee ePolicy Orchestrator Reviews

We primarily use the solution in order to distribute the security features to all the nodes.

The user interface is great.

Technical support is very helpful.

It's great how the solution distributes the policy. For example, application control, distribution management, et cetera. The functionality is fine. I don't have any issues. 

The integration capabilities are good.

The solution can scale well.

The pricing of the product is reasonable. 

Sometimes agents hang. We have to reinstall the agents. On top of that, we have too many advisories for ePO. There are stability issues. 

I have been using the solution for three to four years at this point. 

We've had issues with stability. I would like the product to be more stable. 

Occasionally, we get bugs and we have to deal with them, and it's not ideal.

The product can scale if a company needs it to.

I do plan to scale and would like to use it for more of the system nodes.

We have found the technical support to be very helpful. They are responsive and available when we need them to help us troubleshoot. We are satisfied with their level of service. We haven't had any issues with them.

We pay a licensing fee on a yearly basis. The pricing itself is fine. I don't consider it to be overly expensive. 

I'm just a customer and an end-user. I don't have a business relationship with McAfee.

I'd rate the solution at a seven out of ten.

I use McAfee ePolicy Orchestrator in my company to handle day-to-day operations and tasks and some other tasks, such as task management, servers, DR planning, and others.

The most valuable feature of the solution is the endpoint protection it provides, along with handling the troubleshooting part concerning EPS servers. The tool also helps with the DR plan.

The areas of concern where improvements are needed are related to the product's assignment policy and tag assignment, where users can assign the policies with the help of tags and sort out the systems.

I have been using McAfee ePolicy Orchestrator for more than ten years. I use McAfee ePolicy Orchestrator 5.10.0.

Stability-wise, I rate the solution a ten out of ten.

It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten.

My company's clients who use the product are enterprise-sized businesses.

I rate the technical support a ten out of ten.

Positive

I rate the product's initial setup phase a five on a scale of one to ten, where one is the difficult setup phase, and ten is the easy setup phase.

The solution is deployed on an on-premises model. 

The time required to deploy the solution depends on the number of endpoints where the solution needs to be deployed. If there are 5,000 endpoints where the solution needs to be deployed, then the product can be deployed in a week. It is a robust product, and through McAfee ePolicy Orchestrator, users can deploy the product, including the deployment of a few third-party products, which are minimal in terms of size. My company has experience deploying CrowdStrike Falcon Sensor with Trellix ePO, as users just need to create a package and deploy it from the ePO server itself.

McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well.

With the tool, users can generate some features as per their requirements, along with the reports. Users can get notifications for any downloads from the solution itself.

I rate the overall tool a ten out of ten.

I worked at McAfee, and we deployed the solution for our customers. The primary use case is policy management, as the solution supports robust policy management. The customer deployments were on-premises.

McAfee ePolicy Orchestrator significantly streamlines policy management and compliance auditing processes, making it easier to enforce security policies across all devices. This reduces the time and effort required for audits and improves our overall security posture.

The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view. 

In addition to tuning for false positives and improving the upgrade path, integration with newer cloud-based services could be enhanced. As more organizations move to hybrid or cloud environments, seamless integration will be critical.

Since 2020

The solution is highly stable.

I think on-prem solutions are at their limits and the future is in the cloud. We are exploring hybrid options to leverage the cloud for its scalability and advanced features while maintaining critical functions on-premises for enhanced control.

The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly restricted environment with classified systems.

The initial setup is straightforward, and the upgrades are complex.   

While initial setup is generally straightforward, we've found that engaging with a knowledgeable consultant can significantly enhance the implementation process, especially when customizing the solution to fit complex environments. McAfee's support has been reliable, though more specialized guidance for unique environments would be appreciated.

Determining the ROI for cybersecurity is difficult, but I think many organizations in the private and government sectors are waking up to the importance of investing in robust security. It's not just a required checkbox for compliance; cybersecurity awareness makes for better organizations making better decisions. 

ePolicy Orchestrator provides a more comprehensive policy management capabilities than alternatives such as Symantec Endpoint Protection and Microsoft Defender for Endpoint. Recommend that potential users consider their cloud integration needs and evaluate the cloud offerings of these solutions as well.

I would rate the solution an eight out of ten. 

Many of our clients wanted to go to the cloud, as the cloud-based version of the solution offered the latest features, which the on-prem version did not. However, they weren't ready to move to the cloud, so there were some issues.

I use the solution for two things - as an antivirus for a spider scan enterprise and endpoint protection, and also to make application whitelisting, or application blocking, where we only allow certain applications to run on the server, in case the server has been compromised. That could mean our ePO scripts or anything might be compromised and it can't run. We install a plug-in so it won't run any executables which are not whitelisted. We're a cyber security company and a customer of McAfee. 

The security is a key feature and the console is very user friendly. I like that there are multiple options for reporting. It's a helpful tool. 

The product could have a single plug-in that would have multiple uses rather than a single plug-in which is used for a single purpose. Each aspect has a separate plug-in. They should concentrate on providing something for all of the options that are available.

I've been using this solution for about three years. 

The stability of the product is pretty good. Our entire company uses it and it's deployed throughout. We have five people maintaining it. It runs in the backend and there are around 1,500 to 2,000 people who benefit from it. 

The technical support is pretty poor. 

The initial setup is quite straightforward. You just need to set up an SEO database in the backend and couple the SEO database in the ePO management console. It's quite simple. 

All the endpoint security solutions operate in a similar manner. If you take it as a baseline and if you want to get acquainted with a security solution then I think this is definitely a good tool. Of course, the costing and other factors need to be taken into consideration. 

I would rate this solution a seven out of 10. 

We use it to encrypt the shared folder file our customers receive containing information about the many rules and teams. So we abide by them and allow each team to access just files on it.

I believe the encryption is interrupting the file, and they're guiding it to a specific growth.So, that's a variety.

There are some issues we are having with updating our Windows server. So we need to contact support or access our support portal.

So, they should modify the cybersecurity suites to allow the customer to work properly again.

I have been using the solution for a year. 

Most of the data is stable until we apply hundreds of updates, so when it comes to updating, it is not stable. We will have to modify the type of suits by our sale. For the console services, the ePO server is not the end user. We are doing it in one hour.

It is a scalable solution. There are around 3,000 to 4,000 customers, and end users using the product. I rate its scalability a nine out of ten.

They are good and give quick responses. I rate it ten out of ten.

Positive

The initial setup is easy. It de[pends on the way you install it. The solution was deployed within a couple of hours. Four to five people are required for the maintenance.

I recommend the solution to those planning to use it. I rate the overall solution ten out of ten.

We use McAfee ePolicy Orchestrator for security and protection from ransomware, malware, and malicious files.

The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control.

McAfee ePolicy Orchestrator should improve its integration with other tools.

I have been using McAfee ePolicy Orchestrator for five years.

I rate McAfee ePolicy Orchestrator ten out of ten for stability.

Around 600 users use the solution in our organization.

I rate McAfee ePolicy Orchestrator ten out of ten for scalability.

The solution's initial setup is easy.

For the solution's implementation, we have an on-premise server. We are using the APO application on that server, and we are managing all endpoints from the APO console. We have created multiple policies for USB blocking, ransomware protection, and URL blocking from the APO console. We have also created the schedule for weekly scanning.

McAfee ePolicy Orchestrator is expected to be deployed in two hours.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten.

Overall, I rate McAfee ePolicy Orchestrator ten out of ten.

McAfee ePolicy Orchestrator is used to manage endpoints, networks, compliance, and data security.

The most valuable features of McAfee ePolicy Orchestrator are the easy-to-use console, and lots of reports, such as customized reports and inventory reports. Additionally, overall the centralized management is very good where you can see the compliance levels and inventory.

The solution could improve the EDR component in many areas, such as the zero-day and persistent threats. The implementation is also complex for this feature.

There are different policies in the solution, such as EPO for EDR, and for Sandboxing, but when it comes to the EPO it is only for the policy orchestration and not for the analysis, incident management, or for the team who is working on the cyber security. They need to know how to use a different console, which is integrated nicely in their cloud platform called Envision but they have not done it in the EPO. 

I don't know what the McAfee strategy is, why they have not integrated the EDR analysis piece into the EPO. It is already available in the Envision, but not in the EPO. This is a difficulty. Whenever there needs to be any analysis, correlation, and in-depth EDR functionality it is not part of the EDR. There is a separate console for it. We need to depend on the inventory and the policy, and the EPO, but when it comes to analysis and in-depth alert details, then we need to dive into another console.

There are times when it is good to have one console to allow people to receive the trained analysis and historical data related to that particular incident.

I have been using McAfee ePolicy Orchestrator for approximately 10 years.

A lot of the components of McAfee ePolicy Orchestrator, such as Sandboxing, DX, and  ATP are not stable. However, the antivirus is stable.

The scalability of the McAfee ePolicy Orchestrator is good.

We have more than 75,000 users using this solution. We are using a combination of McAfee and FireEye where the antivirus part is provided by McAfee and the EDR part is covered by FireEye. Our next target is to combine both of these elements, either FireEye or McAfee.

The technical support of McAfee is great.

I have used other solutions, such as FireEye and Cisco solutions.

The deployment of the McAfee ePolicy Orchestrator is very easy on the endpoints. However, deploying the solution in a large enterprise is very difficult. In terms of all the components of McAfee, it is difficult. There are lots of false positives and manual effort required for deploying the advanced component section.

McAfee ePolicy Orchestrator requires lots of maintenance and we have had many performance issues. We have done maintenance for our databases approximately three times and it is a difficult job. The maintenance is time-consuming and it's a very difficult job to do.

When the database that we are managing is almost 70 - 80,000 systems, it is quite difficult to have an EPO, wherein everything is central, such as policy, database, asset, and inventory. There is a lot of load on the central server. For a long time, McAfee has been using central management where there are no distributed components. Everything is getting loaded on EPO and it is creating lots of maintenance work.

There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing.

My team worked on FireEye and Cisco solutions. When comparing McAfee ePolicy Orchestrator to both these solutions, there are pros and cons for each. Some features are positive and really good in McAfee in terms of the UI, and easy-to-use Console. However, when compared to advanced features, such as EDR, FireEye and Cisco are better compared to McAfee.

The antivirus measurement, compliance, and deploying the agents, are much easier in McAfee ePolicy Orchestrator compared to FireEye and Cisco.

My advice to those wanting to implement McAfee ePolicy Orchestrator is to keep it distributed. Whatever components you can distribute in terms of connectors need to be put in different locations. It will be taken care of properly. Otherwise, there will be lots of noncompliance issues and lots of loads on the network because it is bandwidth-intensive.

If we have a larger user database for the organization, then keep it local. To allow a minimum load on the EPO. We should do the maintenance of the EPO quarterly in terms of the database maintenance or in terms of the laws, policies. It should be reviewed periodically with the help of your support to make sure that your policies will not go wrong or your database will not create any errors. If there are errors there will be a problem to recover the data. If we don't do the maintenance, then there are quite chances of crashing the database

I rate McAfee ePolicy Orchestrator an eight out of ten.

We have been using this solution for almost seven years.

The primary use case for this solution is to protect our endpoints. We are using an on-premises deployment model.

This is a centralized solution, and we have very good control over the endpoints when using this product.

The most valuable features of this solution are the antivirus and the DLP.

The interface, dashboard, and reporting are all very good.

The Virtual Patching feature needs to be improved.

We would also like to have something in the cloud.

The stability of this solution is fine.

This solution is very much scalable.

We have more than fifteen-hundred users. It is our only protection that we have for our endpoints, and we plan to increase its usage as we grow.

I would rate technical support an eight out of ten.

They do help to resolve issues quickly, but sometimes the responses come back late.

We were using Symantec prior to this solution, but we switched because of the cost.

The initial setup of this solution is straightforward.

Our deployment took place within one week.

Our reseller assisted us with the deployment.

This solution is priced in the mid-range.

We evaluated Trend Micro before choosing this solution, but we selected this one because of pricing and features.

This is a solution that I recommend and would suggest for others to use.

The biggest thing that I have learned from using this solution is that it is very easy to use.

I would rate this solution an eight out of ten.