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reviewer2095398 - PeerSpot reviewer
Technical Engineer at a tech services company with 1,001-5,000 employees
Real User
Apr 11, 2023
Easy to manage but needs to upgrade some features
Pros and Cons
  • "The best part is management in McAfee ePolicy Orchestrator."
  • "McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors."

What is most valuable?

The best part is management in McAfee ePolicy Orchestrator. It's very easy to manage agents.

What needs improvement?

McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors. So they have to work on it.

For how long have I used the solution?

I am not using it, but I know the capabilities of McAfee ePolicy Orchestrator. I work for a security integration company that sells OEMs in terms of endpoint security, including McAfee and other solutions.

What do I think about the stability of the solution?

The stability of the solution is good. I would rate it a seven out of ten.

Buyer's Guide
McAfee ePolicy Orchestrator
July 2026
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What do I think about the scalability of the solution?

I would rate scalability an eight out of ten. McAfee ePolicy Orchestrator is a scalable solution.

How are customer service and support?

I had some technical issues, which were not known by the vendor itself.

How was the initial setup?

The initial setup is neither easy nor difficult, and I would rate it a five out of ten.

What other advice do I have?

Overall, I would rate McAfee ePolicy Orchestrator a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2095398 - PeerSpot reviewer
Technical Engineer at a tech services company with 1,001-5,000 employees
Real User
Apr 10, 2023
A scalable solution that needs to improve the EDR functionality it provides to its users
Pros and Cons
  • "The solution's best part is that it is very easy to manage McAfee Agent."
  • "McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market."

What is most valuable?

The solution's best part is that it is very easy to manage McAfee Agent.

What needs improvement?

McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market.

For how long have I used the solution?

I use McAfee ePolicy Orchestrator, and my experience with it has been good. Though I am not using it full-fledged, I know the solution's capabilities. So, I work in a security integrator company that sells OEMs for endpoint security. So, we don't just sell McAfee, but also other solutions. My company has a partnership with McAfee.

What do I think about the stability of the solution?

The solution's stability is good, and so I rate its stability a seven out of ten.

What do I think about the scalability of the solution?

The solution's scalability is good. So, I rate its scalability an eight out of ten.

How are customer service and support?

Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop up in the solution, and even the vendor does not know about it. Owing to the aforementioned reasons, I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the solution's initial setup a five out of ten since it was neither easy nor difficult.

What other advice do I have?

I rate the solution a six and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free McAfee ePolicy Orchestrator Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free McAfee ePolicy Orchestrator Report and get advice and tips from experienced pros sharing their opinions.