McAfee ePolicy Orchestrator Reviews

We use McAfee to detect patterns. For example, if we detect credit cards, we can use the advanced pattern. 

To maintain the solution, we require two individuals that are knowledgeable in SQL and DLP.

McAfee ePolicy Orchestrator has a built-in advanced pattern, which is very useful because it can detect any pattern.

McAfee ePolicy Orchestrator requires a lot of manual work. For example, if you use Symantec DLP, only one policy is needed, and you can apply it to all of the channels that are an endpoint, like the web or email. With McAfee, you need to create separate rules for all of those channels. One policy for email, one policy for web, and so on. I would like to see McAfee reduce the amount of manual work required.

In the next release, I would like to see an integration with third-party solutions for classification. We find that implementation is limited for some products. I would like an open API that we can integrate with other classification tools. 

I have been using McAfee ePolicy Orchestrator for two months.

The stability of McAfee is user-friendly and stable.

The solution is scalable. You can add and remove servers as required.

The initial setup was straightforward, not complex.

The implementation was done by me within a test environment. 

We are using a free trial version of McAfee ePolicy.

I would rate this solution a nine out of ten.

We have deployed McAfee ePolicy Orchestrator in the cloud and on-premise.

We are using McAfee ePolicy Orchestrator mainly for device policy management. We have many different solutions that we manage with McAfee ePolicy Orchestrator.

The valuable feature of the McAfee ePolicy Orchestrator is the management of the policies.

I have used McAfee ePolicy Orchestrator within the last 12 months.

I have found McAfee ePolicy Orchestrator to be stable.

We have approximately 1,200 users using McAfee ePolicy Orchestrator in my organization. If we expand we will purchase more licenses.

McAfee ePolicy Orchestrator support has been helpful. However, sometimes when  I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service.

I have not used another solution in this category.

The implementation of the McAfee ePolicy Orchestrator is simple, it took us approximately 45 minutes.

We did the implementation of the McAfee ePolicy Orchestrator in-house.

McAfee ePolicy Orchestrator is not an expensive solution.

I would recommend this solution to others.

I rate McAfee ePolicy Orchestrator an eight out of ten.

The use case differs based on each customer. I work with customers and try to understand their requirements, use cases, security challenges, and then I work on the project plan or design documentation so that I can help them configure their product. 

As for improvements, I think that putting everything on a cloud and one console would be a great idea and would be useful for customers. 

I have been working with McAfee for about two years now. 

This solution is stable. 

This solution is scalable. 

McAfee's technical support is actually fine. 

The installation process is straightforward. 

I don't have much exposure to other similar products, like Netskope or Palo Alto, but overall, looking at security, I would give this solution a seven out of ten. I recommend this solution to others. 

I use the solution for two things - as an antivirus for a spider scan enterprise and endpoint protection, and also to make application whitelisting, or application blocking, where we only allow certain applications to run on the server, in case the server has been compromised. That could mean our ePO scripts or anything might be compromised and it can't run. We install a plug-in so it won't run any executables which are not whitelisted. We're a cyber security company and a customer of McAfee. 

The security is a key feature and the console is very user friendly. I like that there are multiple options for reporting. It's a helpful tool. 

The product could have a single plug-in that would have multiple uses rather than a single plug-in which is used for a single purpose. Each aspect has a separate plug-in. They should concentrate on providing something for all of the options that are available.

I've been using this solution for about three years. 

The stability of the product is pretty good. Our entire company uses it and it's deployed throughout. We have five people maintaining it. It runs in the backend and there are around 1,500 to 2,000 people who benefit from it. 

The technical support is pretty poor. 

The initial setup is quite straightforward. You just need to set up an SEO database in the backend and couple the SEO database in the ePO management console. It's quite simple. 

All the endpoint security solutions operate in a similar manner. If you take it as a baseline and if you want to get acquainted with a security solution then I think this is definitely a good tool. Of course, the costing and other factors need to be taken into consideration. 

I would rate this solution a seven out of 10. 

We have a lot of endpoints and the major use case for us is to secure the endpoints. That includes computers, servers, etc.

Easy deployment of agents from console and management of endpoints. The graphical interface of the solution. They have a good log event system. If you're able to trace it in the log, all you need to do is to whitelist the IP when you see a false positive.

The solution sometimes has some false positives on connections from the web control aspect of the product. This needs to be improved.

When you have false positive on the firewall, it rarely blocks off some legitimate connections to our network. 

The reporting could be better. 

Search or filter on Knowledge base gives broad choices instead of almost specific to your search. 

agent communication between client and server but products are not deployed.

I've been using the solution for more than two years at this point. It hasn't been too long.

The solution is extremely stable. We haven't had any issues whatsoever. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. The only real issue we have is that there are often false positives, however, it's easy to fix in the logs.

The solution is very scalable. You just need to add more licenses. That's it.

As it's an antivirus for our endpoints, everybody in our company technically uses the solution. Everyone is affected by it.

We plan to use the solution in the future. I'm unsure as to if we'll expand our usage or not.

Technical support is okay. We get support from a McAfee partner here in Nigeria who liaises with the OEM too. We've been satisfied with the level of service provided.

McAfee has a portal for customers or partners to use, for product packages, updates, knowledge base, tools, technical support

The solution's implementation is pretty easy to install. It's very straightforward once you have your database. It's not complex.

When I joined the company, it was in migration. I wasn't there from the start, so I can't say how long it took. However, I was around when they did the migration and that took less than a month.

Through vendor team. McAfee partner consultant and they have their own local support team. They are resellers and partners in Nigeria. We were quite satisfied with their professionalism and knowledge.

Choose your anniversary cycle e.g. pay annually.

You just pay for what you want your license to cover. It is modular. It depends on the feature you want. There's the firewall, DLP, drive encryption, web control, threat prevention, antispam, etc. Scope your requirement and choose to fore what covers your requirement or budget. It depends on what you want to use it for. It's got amazing flexibility.

As an end user, I'd recommend the solution. McAfee ePO has many more features and covers more. A company looking for a new solution really needs to do some initial research to ensure their requirements are met.

I'd rate the solution eight out of ten overall.

The solution handles risk and compliance aspects for our company. It handles everything including uploading documents, etc.

I don't use the solution in a technical way, so the technical aspects of the solution I'm not clear on.

The central management console is the solution's most valuable aspect.

The solution needs to be more clear about the licensing. They should have a way for users to educate themselves on the costs so that companies can figure out how to reduce costs.

There needs to be support for Mac computers. Currently, McAfee does not work on iOS.

I've been working with the solution for the last five years.

The solution has been quite stable for us. We haven't had any issues at all.

We have about 2500 people using the solution in our organization. They're a mix of people, including engineers and architects. We use it quite extensively - on a regular basis.

The solution is scalable, but the issue for us is that the pricing can be quite high.

We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their level of service.

In the past, we've worked with Symantec, ForcePoint, and Barracuda. McAfee has some features that aren't part of other competitor's feature sets. Overall, however, from a technical point of view, they are all mostly the same.

The initial setup is quite simple. We didn't find it complex at all.

I was not there during the original implementation. I'm very new to this organization. I had just joined the team a few months ago. This solution has been running for the last five years, so I don't have more historical data in relation to the original setup.

We have two software engineers overseeing the project.

Comparatively, the pricing is quite low.

We're a McAfee customer. We don't have a specific relationship with the organization. We are using the latest version of the solution.

The solution is quite good and stable right now, but there are a lot of other products coming to the market. I'm currently investigating what other features customers need or are using to see if we can develop these out on this solution or not. 

Many organizations will find the solution has may features that would suit their needs and reduce the number of issues they face. However, it does depend on the individual company and what their unique requirements are.

I'd rate the solution eight out of ten.

The most valuable feature is the centralized management. From a single dashboard, I can take a look at several things including the endpoint protection, the file integrity section, the data activity monitor, and more.

The dashboard is simple to use.

There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring.

I have been using McAfee ePolicy Orchestrator for about three years.

With respect to stability, I would like to see improvements made in terms of agent communication and compliance.

I have not had the need to scale this product.

We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local support was quite decent.

I would rate this solution an eight out of ten.

I am an information system security coordinator and our company is a customer of McAfee. We use the product internally. Our primary use case is for protecting workstations, and servers. We use the antivirus with several modules that have a threat intelligence exchange, DLP and threat protection. It is a firewall hosting through the prevention system, web control and adaptive threat protection. The solution is for workstations and Windows servers. Approximately 1,300 administrators use the product and we have two people responsible for backup.

It's a mandatory system for the protection of endpoints. Without it, the system could be compromised. 

The central manager policy is valuable. It means we have almost all client modules in one solution, which is great. Having firewall web control adapted for protection, and a very easy management console to monitor an infection is important. 

From my point of view, the solution is good. Even if there are problems we're able to find a resolution quite quickly. There were some issues in earlier versions but after the upgrade to the latest version, we haven't had any issues. 

I have noticed several times that some viruses were not detected by McAfee ENS and we had to escalate support and modify detection signatures. The detection aspect should be improved so that signatures are updated more quickly.

For additional features, there really isn't very much to suggest. The main issue would be to improve detection. 

I've been using the product for more than 10 years. 

Stability is good, we haven't had any down time or issues. 

The product is very scalable, it's very easy to add users.

I'm happy with the technical support. 

We've been using McAfee for as long as I've been in the company.

I don't recall how much time it took for the initial deployment but it was a very easy setup, and updates, new versions, etc. are also easy to setup. Deployment is quite a quick process, maximum one hour for a console but now we just do the regular upgrades to the latest version which is a simple process. 

In addition to standard licensing fees, there is an additional cost for every module. 

My advice would be to read the documentation and carry out implementation. It is not complicated, just a matter of deciding which vendor to use.

Because we have a corporate contract, the price is reasonable. We're happy with everything - the dashboard, user interface - it's all good. 

I would rate this product a nine out of 10. 

We have been using this solution for almost seven years.

The primary use case for this solution is to protect our endpoints. We are using an on-premises deployment model.

This is a centralized solution, and we have very good control over the endpoints when using this product.

The most valuable features of this solution are the antivirus and the DLP.

The interface, dashboard, and reporting are all very good.

The Virtual Patching feature needs to be improved.

We would also like to have something in the cloud.

The stability of this solution is fine.

This solution is very much scalable.

We have more than fifteen-hundred users. It is our only protection that we have for our endpoints, and we plan to increase its usage as we grow.

I would rate technical support an eight out of ten.

They do help to resolve issues quickly, but sometimes the responses come back late.

We were using Symantec prior to this solution, but we switched because of the cost.

The initial setup of this solution is straightforward.

Our deployment took place within one week.

Our reseller assisted us with the deployment.

This solution is priced in the mid-range.

We evaluated Trend Micro before choosing this solution, but we selected this one because of pricing and features.

This is a solution that I recommend and would suggest for others to use.

The biggest thing that I have learned from using this solution is that it is very easy to use.

I would rate this solution an eight out of ten.

I have been working with McAfee ePolicy Orchestrator since 2005.

We are a service provider and system integrator, and this is one of the solutions that we provide for our clients. Most of the deployments we have done are on-premises.

The most valuable feature of this solution is the ability to configure and deploy everything from a single, web-based interface.

This solution ships with SQL Express, and we have issues related to database corruption in the event of power loss. Especially on this side of the world, we have a lot of power outages and most companies do not have backup power solutions. In most cases, when the power goes out, the database tends to corrupt a lot. For example, clients will be having trouble logging on because the login credentials are corrupt. They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database.

This is a stable solution to use. The only problem that I've noticed relates to updates, and it has only started recently. After getting an update, there are issues with connecting. It all comes down to how often the machines update their Windows OS. McAfee tends to have a problem with connectivity and stuff like that.

In terms of scalability, McAfee is the best there is from all of the products that I've used. Why I say that is because you can manage a lot of products if you install the endpoint security pack. The is one of the products that has impressed me over the years. There is a version of the solution that actually allows you to manage certain versions of Symantec products. So, this is a good product, and when it comes to scalability, I think it's one of those products that you won't go wrong with.

We do have some larger corporate clients, but there are not many of them. Most of the client base in Zimbabwe is small to medium-sized business. The majority have less than two-hundred and fifty PCs on-site, which I consider being small or medium size. We also do support for hospitals, schools, universities, and even government.

McAfee technical support is ok, but we do not contact them very often. Every year, they impose certifications on us, so in most cases, we have certifications for the different products that we support. This means that we hardly require support because we are well equipped when it comes to doing our job. If we do get something that we don't quite understand, McAfee has got a knowledge base that we usually refer to. This is helpful when it comes to some of the problems that we face.

Over the years, I've noticed that the initial setup is very easy. It may be because I've worked with it for a long time, but the initial setup is easy, and even when it comes to doing the configuring for the projects, it is not complex.

Most of the setups that I have done are on-premises, where I have to set up the physical machine, and I haven't had any problems. It usually takes less than thirty minutes for everything to be set up and the deployment complete.

We implement this solution for our clients.

This is a solution I recommend very much. For anybody who is implementing this solution, I suggest that they read through the product manuals and documentation. I have noticed that it is an advantage to read through the manuals because people who do not, tend to miss things, and then blame the product for not working. I would say that McAfee is a good product, and over the years I have found it to be very stable and very effective when it comes to managing other products. We have all that we wanted to do with McAfee.

In the time that I have been using this solution, I've noticed that when I perform a setup on different platforms or different networks, I've gotten to learn new things because each and every network is different. When it comes to troubleshooting network issues, I have learned a lot, especially things related to cybersecurity.

This is a very good product, but they have a database issue. Having a McAfee-only solution, rather than having to bring in a Microsoft product, or one from another vendor would make this solution perfect.

I would rate this solution an eight out of ten.