Compare Nagios vs Techniche

Nagios, an open-source computer-software application, monitors systems, networks and infrastructure. Nagios offers monitoring and alerting services for servers, switches, applications and services. It alerts users when things go wrong and alerts them a second time when the problem has been resolved. Ethan Galstad and a group of developers originally wrote Nagios as NetSaint. As of 2015 "Agios" also transliterates the Greek word, which means "saint".

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Sample Customers

Nagios XI

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.

Nagios Core

Airbnb, Cisco, PayPal, FanDuel

Statseeker

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Popular Solutions

Nagios XI

4 reviews

Nagios Core

6 reviews

Nagios Network Analyzer

0 reviews

Statseeker

1 reviews

Top Industries

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Marketing Services Firm

21%

Energy/Utilities Company

University

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Emmanuel Appiah Boateng
Network and Security Engineer at a educational organization
I normally use Nagios XI for our servers. It's not particularly used for network equipment, however, I use it for...
Read full review of Nagios XI »
Gilbert Mwiinga
Baobab College logo System Administrator at a university
Primarily, I use it to monitor the uptime of all equipment, as well as network connectivity, availability, and the...
Read full review of Nagios Network Analyzer »
Syarul Idzuddin Adzmi
Operation Director at a tech services company
In my company, we use Nagios Log Server as our data center.
Read full review of Nagios Log Server »
SyarulIdzuddin Adzmi
Operation Director at a tech services company
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate...
Read full review of Nagios Fusion »

Review 1 of 4

No Data Available

Customer Service

PriyankaBachu
Senior Consultant at a consultancy
The technical support is variable - sometimes I get answers, but most of my tickets go unanswered.
Read full review of Nagios XI »
Rizwan Shabbir
Systems Administrator at a computer software company
We do not have support for this solution, it is free.
Read full review of Nagios Core »
Harshvardhan Dave
Nagios Technical Expert at a tech vendor
As I am working from Asia, and Nagios is based in America, we face the issue of time zones. But overall, trouble...
Read full review of Nagios XI »
Krish Sastry
Distributed Systems Architect at a manufacturing company
It's based on a forum. It allows us to get help from support as well as from other clients who may have knowledge.
Read full review of Nagios XI »
Anonymous User
Computer Engineer at a tech services company
For technical support, I think I would try to rate it somewhere around seven out of ten.
Read full review of Nagios Core »
Anonymous User
Solutions Architect at a consultancy
They have very accurate and fast support.
Read full review of Nagios XI »
Anonymous User
Network Engineer at a retailer
We don't really have technical support from the solution. We rely instead on learning the solution and focusing on...
Read full review of Nagios Core »
Anonymous User
Constructor of the computer systems at a security firm
Customer Service: I only have the free version, which does not have customer service. Technical Support: I only have...
Read full review of Nagios Core »
Anonymous User
IT Administrator at a tech services company
I've never used tech support and I find all my answers on Google or forums.
Read full review of Nagios Core »
Anonymous User
IT Support Technician
Customer Service: Can't comment on this as Nagios Core is supplied without support. Technical Support: This is one...
Read full review of Nagios Core »
Anonymous User
IT-OSS Manager at a comms service provider
Because we are working in Iran, we have embargoes, and this means we don't have any support from Nagios support. As a...
Read full review of Nagios XI »
Anonymous User
Client Engineer at a tech services company
Since Nagios is open source, I had to rely completely on forums and web articles. However, Nagios was set up before I...
Read full review of Nagios Core »
Goce Gavrilov
Chief Information Officer at a insurance company
I have not been in touch with Nagios technical support.
Read full review of Nagios Fusion »
DHINIL KUTTIKADAN
Unix Administrator at a computer software company
The support is good. I would rate them a seven out of ten.
Read full review of Nagios XI »
Anonymous User
Manager of Infrastructure at a university
Customer Service: Customer service is excellent. Technical Support: I haven't needed any technical support.
Read full review of Nagios XI »
Anonymous User
Senior Systems Architect at a tech vendor
The end-users love quick alerting and Grafana dashboards.
Read full review of Nagios Core »
Michael Nbwiga
IT CIO at a consultancy
We have not been in contact with technical support.
Read full review of Nagios XI »
DHINIL KUTTIKADAN
Unix Administrator at a computer software company
Support could be better. The main issue is that their support is in the US. They are only available in a certain...
Read full review of Nagios Log Server »
Anonymous User
Technology Innovator and Entrepreneur at a tech services company
In general, tech support is available as needed but it is not inexpensive. Response times are generally within 24...
Read full review of Nagios XI »
Anonymous User
Software Test Engineer at a comms service provider
I didn’t require any service as the documentation is good and most questions are answered on any number of forums.
Read full review of Nagios XI »
Aymen Dridi
Systems and Virtualization Engineer at a tech services company
We use the open-source version of this solution and there is a large community that can provide support for any of...
Read full review of Nagios Core »
Anonymous User
Partner Technical Support & Escalation Manager at a tech vendor
I have not contacted them for a long time.
Read full review of Nagios Core »
Anonymous User
Manager Infrastructure at a manufacturing company
As it's an opensource project, there is good contribution to, and good support, from blogs and FAQs.
Read full review of Nagios XI »
Nishith Vyas
Sr. System Administrator at a tech services company
I require less customer service because I am using an open source product. But, sincere thanks to the Nagios...
Read full review of Nagios Core »
Nishith Vyas
Sr. System Administrator at a tech services company
Nagios Core, which is an open source product has very limited scalability features. Large Nagios solutions have...
Read full review of Nagios Core »
Anonymous User
Network Operations Center Manager at a tech services company
We have not contacted technical support. Most of the online documentation is helpful.
Read full review of Nagios Core »
Anonymous User
Labs infrastructure & technology team leader at a comms service provider
Customer Service: I'm not using any customer service. Technical Support: I'm not in need of any technical support.
Read full review of Nagios Core »
Hattab Mahdi
Assistant Director at a manufacturing company
We haven't needed to contact support since we have a very big, strong senior engineering team. We have very good...
Read full review of Nagios XI »
Anonymous User
IT Coordinator at a tech services company
I've never needed to contact the vendor as I have always found my answers via the documentation and Google searches.
Read full review of Nagios Core »
David Pratt
Senior DevOps Engineer Individual Contributor at a financial services firm
Technical support is generally good. I would rate them a four out of five.
Read full review of Nagios XI »

Review 1 of 30

Anonymous User
Network Team Lead at a energy/utilities company
Technical support is very good. They've always solved every issue that we've had.
Read full review of Statseeker »
Anonymous User
IT Operations Manager at a construction company
Quite good and helpful in the past. Training and briefing sessions are provided.
Read full review of Statseeker »
Anonymous User
Network Analyst at a energy/utilities company
It's been very good. I've only had to engage them once or twice during the initial install, but both times it was a...
Read full review of Statseeker »
Anonymous User
Network Tools Specialist at a comms service provider
I have to say they're quite very good. I've never had any issues getting in contact with them. They're quite...
Read full review of Statseeker »
Charles Moore
Senior IT Director at a healthcare company
When I had to use Statseeker technical support, it was good. However, in the beginning, the hours were a little...
Read full review of Statseeker »
Anonymous User
Senior Engineer at a tech services company
I haven't had to deal with customer support personally. One of my counterparts has. It sounds like it's been good.
Read full review of Statseeker »
Scott Steves
Network Engineer at a insurance company
I would rate their technical support a nine out of ten.
Read full review of Statseeker »
John Elhariry
Team Leader at a retailer
The customer support from Statseeker is excellent. They are very responsive whenever we ask for assistance setting up...
Read full review of Statseeker »
Matthew Freitag
Network Engineer at a university
Technical support for this solution is great.
Read full review of Statseeker »
Anonymous User
CTO at a tech services company
Technical support for this solution is bad, as is everything with Cisco support.
Read full review of Statseeker »
Robert Pettit
Senior Network Engineer at a healthcare company
I have not spoken with their technical support, as it is another person on my team who administers the solution.
Read full review of Statseeker »
Anonymous User
Network Analyst at a leisure / travel company
Technical support for this solution is adequate.
Read full review of Statseeker »
Daniel Hess
Network Specialist at a government
Technical support for this solution is good. Sometimes the response times need to be quicker, but their technical...
Read full review of Statseeker »
Anonymous User
Solution Architect at a tech services company
This component is so easy that we rarely needed to call support. When we did contact them then they were very...
Read full review of Statseeker »
Dan Davis
Network Engineer-OCIO at a university
Technical support, at least for me, has been good. No complaints on technical support.
Read full review of Statseeker »
Troy Mellon
Network Engineer at a healthcare company
It's very good. I very rarely use it, but when I do, they're very helpful.
Read full review of Statseeker »
Anonymous User
Network Security Engineer at a government
I don't think I have ever used tech support with Statseeker.
Read full review of Statseeker »
Anonymous User
IT Admin
I have used technical support. There was a time when all of the calls had to go to Australia. That meant that we had...
Read full review of Statseeker »
Anonymous User
Senior Capacity Manager at a comms service provider
Excellent. Support team is brilliant. Always responsive. Always positive.
Read full review of Statseeker »
Anonymous User
Network Analayst
I give top marks to their great support.
Read full review of Statseeker »
Anonymous User
IT Manager Network Operation at a financial services firm
Technical support is excellent, the staff is qualified and responses times are very good. They always reply to our...
Read full review of Statseeker »
Lance Jeffery
Senior Network Engineer at a financial services firm
The technical support guys are great to work with and know what they are doing. There are times when they are slow to...
Read full review of Statseeker »
Anonymous User
Sr Manager at a healthcare company
I am not the person that deals with technical support.
Read full review of Statseeker »
Anonymous User
Network Specialist at a comms service provider
They always give me a call, and they're always at hand if I need help. Last time I did an upgrade they were on the...
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
I have not used technical support for this solution.
Read full review of Statseeker »
Anonymous User
Network Engineer at a healthcare company
Statseeeker have been very good communicators and are always willing to assist. The truth is we set it up and it runs...
Read full review of Statseeker »
Roy Mccauley
Lead Network Engineer at a healthcare company
I have not dealt with them directly, although one of my colleagues has, and it sounds like it's been good.
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
Their technical support is very good. They solved every issue we've had.
Read full review of Statseeker »
Jp Buckley
Senior Network Engineer at a insurance company
Statseeker tech support was bad around 2-3 years ago. I have had the new support for maybe 6 months to a year. I'll...
Read full review of Statseeker »
Jessie Hackney
Network Engineer at a non-tech company
The tech support is a little lacking compared to some other products that I've worked with. If we have to we email to...
Read full review of Statseeker »

Review 1 of 30

Technical Support

No Data Available

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