Statseeker Reviews

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool. Secondly, it can retain data for up to around two years.

The new version will provide us with useful features. Previously, it only allowed us to monitor devices individually. However, in the newer versions, we can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices, such as delays or packet loss. This functionality is essential for us, especially as SD-WAN users. There are complementary packages in the latest version to help monitor SD-WAN. It will help to explore other monitoring tools to monitor our SD-WAN network.

Retaining all data is the most valuable feature. Statseeker can generate reports or dashboards providing an overview of network interfaces. For instance, it can identify the most utilized interfaces across the network, aiding in robust network management. Additionally, it offers reports on interfaces experiencing issues such as CRCs, enabling troubleshooting to address potential network disruptions.

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

I have been using Statseeker as an end user for two years. Our company has been using it for 10-12 years. We are using the V5.4.4 of the solution.

The solution is stable. It doesn't cause any issues. Its uptime is great. We never complained of slowness or ineligibility. It's solid and stable. We were not rushing to upgrade because the current setup works. We were happy with the current software version, but we are considering an upgrade for more features.

I rate the solution's stability a ten out of ten.

If you pay for more licenses, then you can scale it easily. Around 20 users are using this solution.

I rate the solution’s scalability an eight out of ten.

The customer support from Statseeker is excellent. They are very responsive whenever we ask for assistance setting up a filter, query, or other feature. Their responsiveness and helpfulness are greatly appreciated.

Positive

The solution is cost-effective compared to other tools in the market, especially considering the large number of network elements. Most tools require licensing per device or substantial server resources to maintain the environment. For instance, our team explored another marketing tool four or five years ago and found a significant disparity in the setup fees and annual costs for the same number of devices compared to Statseeker.

The initial setup is easy.

I rate the initial setup a seven out of ten, where one is difficult, and ten is easy.

The solution doesn’t take a lot of manpower.

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcoming release will offer even more features.

I rate the product's pricing a seven out of ten, where one is cheap and ten is expensive.

One engineer is enough for the solution's maintenance.

There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues.

The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health.

Overall, I rate the solution a seven out of ten.

We have about 800 schools and we use Statseeker to monitor the WAN router at each site. Up/down (uptime and downtime) is our biggest thing. After that, we use it for monitoring bandwidth, interface utilization and different things like that. We use it for all the statistics it can provide in real-time and for historical usage. We use those statistics to plan if there is a need for upgrades — things like that.

The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise. If we notice five devices with latency or errors, I wouldn't know that if I didn't command line into 800 devices and check every day. I can see the status on the dashboard and it just makes it easy to know where the problems are.

If we didn't have that capability by using Statseeker, then it would be very complex to monitor. We'd need to have another tool or manually log into every device to try to check things. And this product just does it all for us. That streamlines and improves our workload so that we only need to have two people in our office for the network team. 

It improves availability. If a circuit goes down texts and email alerts get sent out. So, even if it's in the evening or we're not on premises, we'll know if something's down. 

We use it all the time because it really helps.

The most valuable feature of this solution is that it is simple. I can modify the dashboard to show whatever I want to see. I could have a top list of devices with higher latency or things like that. So simplicity is the most valuable feature. I leave it up on one monitor full time in my office.

I can't think of any additional features that I'd like added to the product right now. However, one feature that was just added recently was one that we really wanted: a forecasting feature. It just looks at the trends of the past to forecast where it thinks you will be in the future. That's one that we're looking forward to. It is out there now, but we still haven't received it yet. We have to get another level of license or something for that.

Everything is very stable. The only issues we've ever had with stability is during upgrades. It seems like every upgrade we do, there's always a glitch here or there that we have to get fixed down the road.

The product scales very well. With a one gig connection we can do something like a million interfaces, so that works out well for us. With a very small server, we virtualized it and we can monitor a lot — everything we have and a lot more.

The tech support is a little lacking compared to some other products that I've worked with. If we have to we email to open a support case. Sometimes it seems like it can take a little while with a difficult case. Overall, it's not terrible, it's just not the best support we've ever had. It's not the worst either.

There was a different solution but that was before I was involved and I really wasn't in the decision-making process for choosing this solution.

I don't know the initial setup, but I do know about ongoing changes. We moved it to another physical server at one point and now it is virtualized. Those processes have been fairly easy. It is just a simple install and then we restore from a backup.

When I started, it was already deployed in our organization and we manage everything ourselves. We don't use anybody else for ongoing implementations and upgrades.

The product has helped us reduce costs overall. We pay yearly and I think Statseeker was purchased by somebody else a few years ago. Before that, we paid like $3,500 a year. After they were purchased, the licensee structure changed a little bit. Before that, we had educational pricing and after that, we had to go to a per-interface pricing structure. So, we had 20,000 interfaces that we could monitor with that license and we were in still in the $3,500 to $4,000 range. That is our yearly cost; I don't know if there was another initial cost. Now we're paying $4,500 or so because we upped our license to 25,000 interfaces. 

I would rate the product as a nine out of ten. I really like the product. I think it does what it does very well. We have a couple of other products that we use for monitoring different specific things, but we always rely on Statseeker. I always have it up on my monitor and it's one of my favorite tools.

Our primary use case for this solution is network alerting.

This solution helps us to track down problems faster. Whether it is a down network switch or a down router, we can get back online faster for the customers.

When we are alerted as to something going down, it could just be power related or a circuit from the ISP. After finding out that it is down, five minutes later I might get an alert to say that it’s back up. This saves me the hassle of having to contact the customer.

The most valuable feature is the alerts that happen when something goes offline, such as a network switch, router, or wireless controller. We also get alerts for temperature issues and IDFs.

I would like to see the solution incorporate diagnosis of the workstation. A lot of times, the Network Engineer will blame the network first, even though it might be a desktop problem. For example, the drivers might be outdated, the memory is horrible, or the CPU is overwhelmed.

I would like to see all of the reports put up in a nice, GUI format, that shows whether devices are up or down, and the severity of any problems.

This is a very stable solution.

This is a very scalable product that we could make even more use of. It could, for example, monitor all of our wireless access points, but we don't use it for that. Potentially, we would be overwhelmed with this much information. We use this solution mostly for switches, routers, and controllers.

I have not spoken with their technical support, as it is another person on my team who administers the solution.

We use other solutions to handle different devices. For example, we run SolarWinds and Network Reporter. We use Cisco Prime to monitor and report on our wireless access points. Cisco Prime also reports on switches and routers, but it would be nice to consolidate everything down to one or two products.  

As our enterprise continued to get larger, we needed a solution that could support and inform us on a lot of devices. This is why we implemented this solution.

I did not perform the initial setup, but my understanding is that it was straightforward.

We handled the implementation and deployment in-house.

I would recommend this solution because I like the alerting functionality for systems that are down or up.

I would rate this solution an eight out of ten.

Our primary use of Statseeker is for our interface. In our data center, we are typically a Cisco shop. We can now look thirty days into the future based on past stats of trends or fashion. 

If we have 10 servers in the field office, we can jump up to twenty based on utilization. We have the evidence. It is a lot of manual work to create those reports, but a bit easier now.

Statseeker helps solve an asymmetrical routing issue we had before. We could see traffic going out of one interface, but not coming back in.

An operations guy made a change and told us it was good. We didn't check it, we had too much going on. When I clicked in and looked at the traffic, you could tell it wasn't right. I had to log in and correct them so. That is a pretty good example of basic metrical routing.

Statseeker is quick and very simple to use. We want to keep it like that. It has to be simple.

The solution has affected our workload with all our network admin teams. They don't use this tool as much as I probably would like them to use it for initial troubleshooting. 

Statseeker helps to quickly see if you have a spike or something going on. In the future, we need to get NetFlow in the tool so we can see what the IP is.

This solution hasn't affected our network availability. It's helped because we can see when things go down or when things come up. If we have a circuit maxed out, we can reroute the traffic, and do different things like that.

For a reduced cost, it is not possible because our network is so big and part interface. Maybe if we got a single router in the field office it would reduce the cost. 

It's probably not a model we are going to go with because we like to have dual connectivity, dual routers, and dual switches set up.

With Statseeker I'd like to see some flow, i.e. what's tuning-up the network. The trend I like is managing the traffic load by going to the cloud. 

Statseeker tells you routing-wise how things are working, in terms of transmit and receive. You shouldn't be transmitting more than you are receiving. It depends on the traffic, but it should just mix and match. 

With Statseeker, we caught a lot of issues. We have a lot of operational issues.

The stability of the solution is up and running. We had once had an issue a couple of years ago with upgrading the code. Resolved it within ten minutes.

It does scale well. You have to pay for your account, but I had no issues. We've used this tool for probably eight years, maybe ten. 

The scalability of the solution helped us to implement SDN. It's going to take probably until next year. We have too many other projects going on right now.

We have multiple data centers and multiple campus locations. We have dual wire carriers. We can see transmit coming in, receipt coming out. 

I have Statseeker set up for routing. I can see when the interface goes down. Then the traffic flow over onto the other router. It's nice to have that.

Statseeker tech support was bad around 2-3 years ago. I have had the new support for maybe 6 months to a year. I'll be upgrading the codes. I haven't rung customer support in a year or so.

For software and hardware, how we spend the money depends on demand and what we have going on. One year, we could have campus refresh, and if we have a little bit of change left over we'd spend it on software. We have had Statseeker as long as 8-9 years ago.

The initial setup was straightforward. We did discovery of how many devices go onto a monitor. It didn't take too long to do it.

We bought directly from in-house sales, the Australian guys.

We have sixteen to twenty-thousand interfaces at a minimum.

Statseeker reduces the complexity of your network monitoring. It is easy. You don't have to go in and show the guys how to log in and check this and that. They can just click whichever router is required for the interface. 

I would like a single pane of glass. It's not there. We have so many devices. We have a huge network. We go over fifty thousand nodes in the US, UK, Ireland, and Poland.

We use different tools. Statseeker is one of them. Not all of them offer a single pane of glass for administration. You have to click in, dive in, and dig into the ways.

On a scale from 1 to 10, I'd rate Statseeker with a 9 based on what I have seen there now. I'd like to get the flow. I'd like to get more visibility. It's probably me being harsh. But the tool works. I am very happy with it.

We primarily use this solution for polling and interface utilization. 

This solution is used by our network operations center to identify down interfaces. It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading.

The most valuable feature of this solution is the historical data and the fact that it doesn't average it when it saves it.

The user interface needs to be made more intuitive.

The stability of this solution has been great.

With respect to the scalability of this solution, I find that it is good.

I have not dealt with them directly, although one of my colleagues has, and it sounds like it's been good.

We did not use another solution prior to this one.

The initial setup of this solution is straightforward.

I can't say what we would have saved, in terms of money, but it's been a productive tool for the purpose that we bought it. It has been good for us.

We considered SolarWinds, but my counterpart was familiar with this solution from a former job and brought it in.

This is a solid and reliable solution, but it's not intuitive with respect to some of the setup and some of the selection for reports. Eventually, you can work through it.

I would rate this solution a seven and a half out of ten.

We use it for bandwidth monitoring and email alerts when there are significant events like interfaces or devices that are down. Those are our big use cases.

Just recently, we were having some issues with a certain site, and it was only Statseeker that showed us what the problem was. It was a lot of errors on a certain circuit. Then we were able to resolve that.

There are other tools for network monitoring, but not to the level that Statseeker does. It tends to consolidate a lot of the questions that we would be going to other tools for. It helps in picking and choosing the answer.

I think this solution has reduced the workload time of our network admin team. It reduces the troubleshooting time when there is a problem.

I would like to think that it's increased our network availability.

The most valuable feature to me is that the data is there and you can easily get to it. I don't have to worry about a whole lot of maintenance for the product, it just seems to always work.

I'm very satisfied with the solution's granularity in terms of network visibility. As far as granularity, it's the best out there.

Maybe they could provide a little bit more flexibility on creating custom dashboards.

The only other thing that I wish that they would implement soon is that they don't support SNMPv3 TRAPs. I would like to see that back in.

It's very stable.

It tends to be very scalable, I don't have any problems at all. We have thousands of devices on it and we can easily add more.

It's very good. I very rarely use it, but when I do, they're very helpful.

I don't remember the initial setup, but upgrades are pretty straightforward.

We did the implementation ourselves. 

I think Statseeker's support for traditional networks reduces cost. It reduces cost because we don't have to have as many people trying to troubleshoot issues. It also helps us forecast if we need bandwidth upgrades or something like that. This means the company isn't dragged down by a circuit that's overloaded.

I would say, last year we probably saved about $100,000 - $150,000.

We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year.

I would definitely advise them to look closely at it because it's been a benefit to us and I believe that there is a lot of value there, especially if you're in a bandwidth-constrained environment. It's not as common nowadays, but back in the day when people were trying to push as much as they could down a single T1 line, it was a little bit more critical.

The biggest lesson I've learned is that everything is always changing on your network and Statseeker tends to show these things before they become bad things. So they anticipate, or proactively identify the problem, or at least give you a head's up that it's likely to be an issue.

I love it. I would give it a nine-plus out of ten.

We use this solution for monitoring the status of all network devices.

We monitor links, bandwidth utilization, and device CPU and memory utilization. We generate reports of the top ten utilization links, which are helpful for acting proactively.

The Statseeker polling engine is very efficient and it does not miss any outage.

Device grouping is very easy, and you can discover thousands of devices in a few minutes.

Other valuable options are efficiency, availability, and vendor support.

This solution is very user-friendly.

Building a server is very easy and in the case where it crashes, it can be made ready in a couple of minutes. Restoring data is very fast and simple.

I very much like the outages and statistics report, as it is helping to be proactive.

I would like to see the addition of a network configuration management feature. It would take online backup configurations, deploy configurations to active nodes, compare configuration changes,  provide detailed hardware reports, and generate the configuration compliance reports. 

The inclusion of configuration management features and SIP links would improve this solution.

A single server can handle hundreds of thousands of interfaces.

We did use another solution prior to this one, but we switched because Statseeker is very efficient and very user-friendly.

The cost, pricing, and licensing are better compared to other solutions.

Our primary use case for Statseeker is for network monitoring.

It is quicker and faster responding to troubleshooting.

The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker.

In terms of network availability, we have a faster response to outages and thus, faster remediations in uptime.

It's fast and easy.

The solution's network visibility is very in-depth and granular. I can look at one-minute data points and it does not roll data up over time.

There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head.

The solution also has very good stability.

The solution has very good scalability.

Their technical support is very good. They solved every issue we've had.

We didn't really have a previous solution. It was kind of a home-grown solution, so Statseeker was easy. It was inexpensive. It fit the need and was very fast to get implemented.

The initial setup was straightforward.

We may not have a solidified ROI, but my engineers' time to troubleshoot was reduced so they can focus on other, more important issues.

The licensing cost is yearly and it's $5,000 to $8,000, I think.

We didn't really have a short list. It was just one or two. I think the other company doesn't exist anymore. We chose Statseeker because of the ease use, fast deployments, and simple interface.

It's a great product and if you're looking for network monitoring, I would highly recommend it.

The biggest lesson I learned is that having one-minute granularity that doesn't roll up over time is incredibly important if we want to do any historical troubleshooting.

I would rate Statseeker as nine out of ten, not a ten only because it wasn't free.

Our primary use case is for polling and interface utilization. The solution helped us to monitor our network availability. Now we're more alert to what's going on. 

It's used by our network operations center to identity down interfaces.

It also allows us to predict capacity on WAN circuits to plan when we'll need the next upgrade. The solution has made things more visible for the network admin, so this solution has been good for them. It has also helped with monitoring so that we're alert to what's going on. 

The most valuable feature is the historical data that it offers. The solution's granularity in terms of network visibility is good. 

That user interface for selecting things needs to be a little more intuitive. 

The stability of the solution has been great.

The scalability is good. 

I haven't had to deal with customer support personally. One of my counterparts has. It sounds like it's been good.

My counterpart was familiar with Statseeker from a former job. He brought it in.

The initial setup is straightforward.

We did the setup ourselves directly.

The next company on our shortlist was SolarWinds.

On a scale from one to ten, I would rate this solution a seven and a half. It's been solid and reliable. I love the historical data and the fact that it doesn't average it when it saves it.

I like the fact that I can aggregate multiple interfaces into a single graph. It allows me to quickly get the summary of traffic for multiple devices which is helpful. 

Our primary use for this solution was to monitor devices. I was the Statseeker administrator before we switched to a new solution. I do, however, still go back and use it.

This solution allowed us to monitor bandwidth usage within the data center.

The most valuable feature is alerting.

I like the dashboard because it is simple and fast. The granularity is really good. I’m impressed.

It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open.

Technical support for this solution is pretty good. The group we called was based out of Australia.

The initial setup for this solution was straight forward. They have good technical support and a good website that is clear.

We had some assistance from the National Statseeker team.

We did see ROI while we were using the solution.

Statseeker is pretty cheap.

We evaluated PRTG by Paessler AG before settling on this solution. We have since adopted a new solution, although I do still use Statseeker.

I like this product and would recommend it to a colleague at another company. It is fast, simple to use, pretty cheap, and they give you support.

I would rate this solution an eight out of ten.