Compare Nintex vs Tricentis

Nintex

Based on 78 reviews.

Tricentis

Based on 213 reviews.

Latest Research

Buyer's Guide

Nintex RPA vs. UiPath Platform

December 2025

UiPath Platform vs. Nintex RPA

Updated: December 2025

Sample Customers

Nintex RPA

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Popular Solutions

Nintex Process Platform

4 reviews

3 reviews

0 reviews

21 reviews

9 reviews

3 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Marketing Services Firm

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

11%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Hafiz Muhammad Usama
Manager Mobility & Digitalization at a manufacturing company
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most...
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Ashu Singh
Senior quality analyst at a financial services firm
With the solution, I could not only record the scripts but also record and automate the exact manual process with my...
Read full review of TestProject [EOL] »
Anonymous User
Senior Director at a tech vendor
We use Tricentis qTest for capturing all the user stories, data, requirements, and dashboards. We also have...
Read full review of Tricentis qTest »
Anonymous User
Senior Software Engineer 2 at a tech services company
We need to automate the manual test cases written by the manual functional testers. We automate those scenarios,...
Read full review of Tricentis Tosca »
Anonymous User
senior test engineer at a manufacturing company
My relationship with Tricentis NeoLoad is that I implemented it during a trial period, and then they implemented some...
Read full review of Tricentis NeoLoad »
Sudipta Das Biswas
Senior QA Automation Engineer at a computer software company
In our development workflow, we use SpecFlow as a BDD framework to bridge the communication gap between business and...
Read full review of SpecFlow »

Review 1 of 5

Customer Service

Haris Qureshi
Enterprise Architect at a tech services company
The technical support is good if you need to build something. The community is very active and helpful.
Read full review of Nintex Process Platform »
Fitry Ericha
Presales Solutions Consultant at a tech services company
The technical support provided by Nintex is very helpful, which I rate as nine out of ten.
Read full review of Nintex Process Platform »
Todd Blake
Senior IT Specialist at a healthcare company
I rate the technical support an eight out of ten. Nintex AssureSign's technical support is good but slow.
Read full review of Nintex eSign »
KrishnaMurthy3
Practice Director - Microsoft & Opensource at a computer software company
We contacted the technical support team a couple of times last year. I rate the technical support a ten out of ten.
Read full review of Nintex Process Platform »
Damilola Adeleye
Business Automation Developer at a financial services firm
We have contacted the customer service and support team before. We were facing some issues with the console, which is...
Read full review of Nintex RPA »
Vitor Medeiros
National Sales Director at a tech vendor
The quality needs improvement.
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
Read full review of Nintex RPA »
KariemShawky
Director of IT Operation at a financial services firm
The customer support team could offer faster assistance. It would help if they had a local team in Egypt to assist.
Read full review of Nintex Process Platform »
Bavaji PShaik
Intelligent Automation Program Manager at a manufacturing company
The support provided by Kryon, along with the learning academy and online forums, has been quite responsive.
Read full review of Nintex RPA »
Anonymous User
Technology Unit Manager at a tech services company
We've dealt with customer service in the past and they were satisfactory. They are very good and very easy to work...
Read full review of Nintex Process Platform »
RahulKumar11
Senior Salesforce Consultant
I think technical support is pretty good because whenever I request support or face any issues, the support team is...
Read full review of Nintex eSign »
Anonymous User
Automation Team Lead at a tech services company
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web...
Read full review of Nintex Process Platform »
Anonymous User
BPM Developer at a wholesaler/distributor
We've used technical support. I've contacted them many times. They provide good solutions. We're happy with the support.
Read full review of Nintex Process Platform »
Nir Toporsky
Back Office Center Director at a financial services firm
The technical support is very good. The vendor's customer service is very good.
Read full review of Nintex RPA »
Prekshi Arya
Senior Consultant Specialist at a financial services firm
I never contacted Nintex Workflow's support team.
Read full review of Nintex Process Platform »
Yaniv Straus
Delivery Manager at a energy/utilities company
I'm working with the technical support on a few issues. For the issue with the certificate, I sent them a case and...
Read full review of Nintex RPA »
Reviewer74906
Business Analyst at a financial services firm
Their tech support is pretty good. The people I've worked with have been good. The time zone issue sometimes was...
Read full review of Nintex RPA »
Shaikh Akhtar
Lead Technical Architect at a manufacturing company
Technical support for this solution is good. We have a contract with them and the support is good. They always help.
Read full review of Nintex Process Platform »
Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
Read full review of Nintex RPA »
Einat Tal
OCIO at a financial services firm
We, ourselves have not used Kryon's customer support. Maybe our third-party uses it on behalf of us. I don't know.
Read full review of Nintex RPA »
Anonymous User
Senior BPM Consultant at a tech services company
Technical support is not so good, i.e., you should have a good contact inside the company, because the service desk...
Read full review of Nintex Process Platform »
Shaikh Akhtar
Lead Technical Architect at a manufacturing company
We contact technical support for issues such as security vulnerabilities and patching.
Read full review of Nintex Process Platform »
Pratya Silasuwan
Senior Application Specialist at a tech vendor
Customer Service: Eight out of 10. Technical Support: Eight out of 10.
Read full review of Nintex Process Platform »
Jared Wright
Technical Operations Manager at a recruiting/HR firm
Customer service gets a rating of 100 percent. They’re fantastic. They're always really quick to respond. If we have...
Read full review of Nintex RPA »
Deane Nkuna
CIO at a comms service provider
The customer service and support team are good. The premium support is good, and their response is fast.
Read full review of Nintex Process Platform »
TARIQ ISLAM
Principal Consultant at a tech services company
Their support is excellent.
Read full review of Nintex Process Platform »
Reviewer46830
Senior Systems Analyst RPA at a hospitality company
Overall, the customer support is fairly good. There have been some times where we have had to go through explaining...
Read full review of Nintex RPA »
Ram Chenna
Enterprise Architect at a consultancy
Good customer support in terms of help desk, and support for fixing product issues.
Read full review of Nintex Process Platform »
Adam Staude
Manager, Application Support at a retailer
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
Read full review of Nintex RPA »
JoelStrassburg
Director of Process Engineering at a healthcare company
Tech support is great. They've been really good and very responsive. We submit our tickets via our portal. We feel...
Read full review of Nintex RPA »

Review 1 of 30

AshokKumar14
Lead Consultant at a computer software company
We have a portal to contact the support team.
Read full review of Tricentis Tosca »
Stinu Easo
SAP S4HANA Finance, Treasury & Automation Test Consultant at a wholesaler/distributor
We were able to contact technical support for Tricentis Tosca, and they gave us a delayed response. In order to get...
Read full review of Tricentis Tosca »
Patrik Badkar
Technical lead at a consultancy
The tool's support responds within three hours.
Read full review of Tricentis NeoLoad »
AnantJoshi
Senior Director-Intelligent Automation at a tech services company
Reaching out to customer support is challenging and they could improve on that.
Read full review of Tricentis Tosca »
KreshenAmourdon
Software Automation Test Engineer at a financial services firm
I haven't registered yet to be able to use the product's support. You need to go to the support since there isn't...
Read full review of SpecFlow »
Murahari Bandarupalli
Senior Consultant at a consultancy
The tool's technical support responds quickly. However, they are a bit slow in responding to mails.
Read full review of Tricentis NeoLoad »
NalinGoonawardana
Principal Consultant ( Test automation - Performance testing) at TTC Global (TTC) at TTC at a tech services company
The customer service and support were good. The initial support I received from them was world-class. They treated...
Read full review of Tricentis NeoLoad »
GaneshMuralidharan
Global Delivery Head at a consultancy
Tricentis acquired this product a year ago, so prior to that acquisition, the product was owned by an independent...
Read full review of Tricentis NeoLoad »
Rajen Upreti
Quality Assurance Manager at a tech services company
I haven't had the opportunity to contact customer support yet.
Read full review of Tricentis RPA [EOL] »
Anonymous User
Vice President - Global Head of Delivery at a computer software company
Technical support for Tricentis NeoLoad is good. My company hasn't had many issues with support. If I were to rate...
Read full review of Tricentis NeoLoad »
Anonymous User
Head of Test Automation at a tech services company
Customer Service: Customer service is very good. The online chat has extremely quick response times (average of 10s...
Read full review of Tricentis Tosca »
Anonymous User
QA Technical Lead at a financial services firm
9/10 - we get a prompt response whether we contact them via telephone or email.
Read full review of Tricentis NeoLoad »
Anonymous User
Quality Assurance Manager at a insurance company
Overall, I'd say that technical support is good. When I have had interaction or problems, I let them know and they...
Read full review of Tricentis Tosca »
Khushal Chate
SAP Test Manager at a computer software company
Initially, we were able to create a case. Right now, that function is not very useful. We also have to request remote...
Read full review of Tricentis Tosca »
Anonymous User
Test Manager
Nice and friendly, however not always coming up with the solution we were expecting. For example, after changing from...
Read full review of Tricentis Tosca »
NancyMcClanahan
Quality Assurance Team Lead at a healthcare company
We've used Tricentis technical support quite often. The way I understand it, they have tier-one, tier-two, and...
Read full review of Tricentis qTest »
Anonymous User
Technology Manager at a pharma/biotech company
It's excellent as the support is always available and helps us to troubleshoot any issues during execution with live...
Read full review of Tricentis NeoLoad »
Anonymous User
Performance Analyst at a tech services company
The technical support is good.
Read full review of Tricentis NeoLoad »
Anonymous User
Manager - Quality Engineering at a tech services company
Their support is okay. If you get the right people, then it is awesome because they will jump into a call and show...
Read full review of Tricentis Tosca »
Anonymous User
Manager at a financial services firm
I think that technical support from the vendor is good. I would rate their service a four out of five.
Read full review of Tricentis Flood »
Shivashanker Patil
Senior Performance Engineer at a individual & family service
Customer Service: In my experience, customer service is good. Technical Support: The times that I've contacted...
Read full review of Tricentis NeoLoad »
Denise Duchesney
Senior Manager Test Automation at a healthcare company
The technical support from Tricentis NeoLoad is very helpful.
Read full review of Tricentis NeoLoad »
Anonymous User
QA Manager at a non-profit
I would say it’s excellent. We have the best support ever. They have just gone over to the Magic Quadrant. I hope...
Read full review of Tricentis Tosca »
Anonymous User
Web Engineer at a tech services company
Customer Service: 8/10 - Our account rep, Evan, and engineer, Steve, were great to work with when we were looking at...
Read full review of Tricentis NeoLoad »
Manish Kum@r
Senior Technical Automation Specialist at a consultancy
Customer Service: Customer service is reasonably good. The live chat facility works just fine. Technical Support: I...
Read full review of Tricentis Tosca »
VSwaminathan
Product QA Manager at a computer software company
We have the option to contact tech support but, so far, except for a couple of times, we haven't had a reason to...
Read full review of Tricentis qTest »
Anonymous User
Senior at a financial services firm
I would rate the technical support a 9/10, their turnover time is very good.
Read full review of Tricentis Tosca »
JovanKangrga
Testing Lead Manager at a energy/utilities company
Technical support has been fine, acceptable. Their responses have been in an inappropriate amount of time for the...
Read full review of Tricentis qTest »
RobinaLaughlin
Assistant Vice President, IT Quality Assurance at a insurance company
I speak very highly of the company, especially the QASymphony folks who were merged into Tricentis. There was some...
Read full review of Tricentis qTest »
Shivashanker Patil
Senior Performance Engineer at a individual & family service
The support is good.
Read full review of Tricentis NeoLoad »

Review 1 of 30

Technical Support

No Data Available

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