Compare Optimizely vs SAP

Optimizely

Based on 7 reviews.

SAP

Based on 1682 reviews.

Sample Customers

Optimizely Configured Commerce

EMCO, AmeriPride, The Royal Mint, GNC, American Paper & Twine Co.

SAP Build Work Zone

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

SAP Commerce Cloud

NHS 24

Popular Solutions

Optimizely

0 reviews

SAP S/4HANA

34 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP Business Data Cloud

41 reviews

Top Industries

Construction Company

12%

Comms Service Provider

11%

Computer Software Company

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »
Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »

Review 1 of 5

Nitesh Agrawal
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
Regarding customer support and the technical team, that is a broader topic that doesn't only apply to SAP Business...
Read full review of SAP Business Data Cloud »
Gary Cook
Executive at Empowered Analytics
It's possible that my team have used the technical support but I can't say how their service was. I haven't heard any...
Read full review of SAP Predictive Analytics [EOL] »
Norman Ruppert
Director Of Analytics at a outsourcing company
Regarding the speed and the quality of the technical support for SAP Business Data Cloud, from that being a new tool...
Read full review of SAP Business Data Cloud »
ManujGupta
Chief Executive Officer at Orane Consulting Pvt Ltd
Amazon Web Services (AWS)
Read full review of SAP SuccessFactors »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
For S/4HANA, I'd rate it an eight, slightly higher than the seven for ECC.
Read full review of SAP S/4HANA »
Dharma Raja
Functional Manager at Olam International
I would rate the technical support by SAP as a nine out of ten. They are effective at handling high-ticket items and...
Read full review of SAP S/4HANA Finance »
SanjeevKumar14
Senior Manager at a tech vendor
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised....
Read full review of SAP NetWeaver »
Bassem Mohammed
IT Application Manager at TBTD
The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.
Read full review of SAP HANA »
Nhlanhla Mgoza
Data Services Consultant at a tech services company
I would rate technical support from SAP as a nine.
Read full review of SAP Data Services »
Declan Dempsey
Senior Consultant at Keyrus
From SAP, I honestly have never used technical support. I usually have enough knowledge to figure out any adjustment...
Read full review of SAP BusinessObjects Business Intelligence »
Mauro Del Quondam
IT Development Director at Lottomatica SpA
We have only used support a few times for some minor issues, such as the production system blockage, and our...
Read full review of SAP ERP »
T K G NAIR
Project Director at a retailer
We have support from an internal team as well as SAP. Its support is good.
Read full review of SAP S/4HANA »
Carlos Guzman
CEO at CJG Consulting
Technical support used to be better. They seem to be less proactive than they were before. Previously they were very...
Read full review of SAP S/4HANA »
Vipin-Kumar
Owner at BPAS
The service support is fabulous. There are a lot of knowledge bases available, white papers, and technical articles....
Read full review of SAP Business One »
Anonymous User
Data Science Manager at a comms service provider
I am not so satisfied with the technical support because I am opening cases but it's taking too much time.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Works at a tech services company
The technical support is very good between the service levels.
Read full review of SAP S/4HANA »
Anonymous User
Assistant Vice President at a energy/utilities company
The technical support people are very competent.
Read full review of SAP HANA »
AndriiBelinskyi
Head of IT at New Products
I have not had any direct contact with SAP technical support. Our support is provided by the partners.
Read full review of SAP Business One »
Gery Vasquez
New Digital Applications Specialist at Alpina Sa
The support specialists are often located in different time zones, like India, so it can be challenging to connect...
Read full review of SAP Business Technology Platform »
Anonymous User
Principal Architect at a tech consulting company
Customer support is generally good, though we sometimes face issues with responsiveness. I would rate customer...
Read full review of SAP Business Data Cloud »
Saul Khan
Operations at Santax limited
We go through the partners, so we have no direct support.
Read full review of SAP Business One »
Anonymous User
Head IT at a healthcare company
We have a dedicated support person from Cisco that assists us if we need any help. We also have a service level...
Read full review of SAP HANA »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We always purchase SAP support because it is very good. They give you the maximum attention and it is really quite...
Read full review of SAP Predictive Analytics [EOL] »
DeepakDalvi
SAP implementation consultant at 0
The solution's technical support team is fast and knowledgeable.
Read full review of SAP S/4HANA »
Gergana Dimitrova
Security Consultant at a consultancy
SAP Identity Management has very good technical support. I'm rating the support a five on a scale of one to five.
Read full review of SAP Identity Management »
Anonymous User
SAP BI Systems Supervisor at a maritime company
I rate technical support so highly because of its being an old product.
Read full review of SAP Business Warehouse »
Anonymous User
Deputy Chief Learning Officer at a government
The technical support is a little slow, like 24 hours. I feel since it is 2017, if I have a problem, I should be able...
Read full review of SAP HCM »
Jose A.Santos
Head of SAP Business Intelligence at a manufacturing company
The technical support is helpful, but at times it could be better. It is difficult when your native language is not...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Functional Manager at a consultancy
We need to analyze and come up with solutions at times.
Read full review of SAP Master Data Governance »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.