Compare SonicWall vs Stormshield

SonicWall

Based on 297 reviews.

Stormshield

Based on 21 reviews.

Sample Customers

SonicWall Capture Client

Luton College

Stormshield Endpoint Security

Arkoon, Netasq

Popular Solutions

SonicWall NSa

4 reviews

SonicWall TZ

7 reviews

SonicWall NSv

20 reviews

Stormshield Network Security

2 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Outsourcing Company

10%

Construction Company

10%

Comms Service Provider

Manufacturing Company

Comms Service Provider

18%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Ashutosh Jha
Project engineer at IT Solution india private limited
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Hesdi Triantono
Product Manager at wahana piranti teknologi
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Zsolt Jónás
System Administrator at NaxoNet
I already use Stormshield Network Security, and I am now looking for a new solution. I am already working with...
Read full review of Stormshield Network Security »
Anonymous User
The Chief of IT security department at a financial services firm

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

Gary Downey
Technical Alignment Manager at a computer software company
I rate the technical support a seven or eight out of ten. Sometimes, we get people who don't fully understand the...
Read full review of SonicWall Netextender »
Constantnos Achilleos
Product manger at Asbis Mediteranean
SonicWall support is very helpful and responsive.
Read full review of SonicWall NSa »
Rich Darress
Chief Operating Officer at Darress Tech
The product is great and the manufacturer support is bar none compared to all the other providers. The main...
Read full review of SonicWall Netextender »
Swapnil Kulkarni
System Administrator at Ador Powertron Ltd.
The support was good from both our AMC team and the OEM. We get good support. I would give it a seven out of ten.
Read full review of SonicWall NSa »
Md Shahrukh Siddique
Network Security Consultant at Terafence Private Limited
The customer support for SonicWall NSv is outstanding, and the support from SonicWall is excellent.
Read full review of SonicWall NSv »
Haresh Prajapati
IT Support Engineer at Mantra
As per SonicWall's policy, we first have to raise the ticket with the solution's partner, and then, after that, they...
Read full review of SonicWall NSa »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The technical support team is more prompt and responsive than other vendors.
Read full review of SonicWall SonicWave Access Points »
Rich Darress
Chief Operating Officer at Darress Tech
The tool's support is phenomenal. When I open a ticket online, I can immediately call their toll-free number for...
Read full review of SonicWall Mobile Connect »
Lenin Christopher
Director at Techfruits
The technical support for SonicWall is very good, rated nine out of ten.
Read full review of SonicWall NSSP »
Ashutosh Jha
Project engineer at IT Solution india private limited
Customer support is very good because it is 24/7, and with only one click, the customer support team is available for...
Read full review of SonicWall Managed Detection and Response »
ArunKumar1
IT Administrator at a healthcare company
Their technical support is good. They are very helpful. I would rate them an eight out of ten.
Read full review of SonicWall TZ »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The technical support could be better. There could be more connectivity with customers. Additionally, it needs a more...
Read full review of SonicWall SMA »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
Discussing my experience with customer communication, I can say I received good responses from them. They understood...
Read full review of SonicWall Global VPN Client »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
I've always had a good response from technical support. They've always provided helpful solutions.
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a media company
We've never had the need to reach out to technical support. For that reason, I can't really speak to how helpful or...
Read full review of SonicWall Netextender »
Eric Barba
Senior Systems Analyst at a construction company
We don't use the technical support very often, but the last call I had with them, everything was resolved within the...
Read full review of SonicWall TZ »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The support is good. I like dealing with them because I have been able to solve all of my issues with first-level...
Read full review of SonicWall Netextender »
Anonymous User
IT Administrator at a legal firm
Customer support requires additional engineers because their long response times are problematic.
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a media company
We called technical support to help us with the implementation and they were very helpful. There's also a lot of...
Read full review of SonicWall SonicWave Access Points »
Petr HEZINA
IT architect, Integrator at Ujv
I did not use the support from SonicWall NSa.
Read full review of SonicWall NSa »
Ralf Sooth
CEO at a tech services company
The technical support is fine. There's nothing to complain about.
Read full review of SonicWall Mobile Connect »
Anonymous User
Technologist at Digifabshop (Hudson, NY)
Their technical support is excellent.
Read full review of SonicWall TZ »
Antonio Galvao
CIO at ENGEREDE SOLUÇÕES EM TI
They have a good technical support. I have no problem with them.
Read full review of SonicWall TZ »
Maksim Vedernikov
Quality engineer of the 1st category at Modern Expo
I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into...
Read full review of SonicWall NSa »
Anonymous User
Global System Support Specialist at a tech vendor
The customer support for SonicWall NSv is not very reachable or speedy, but we can solve issues. I would rate the...
Read full review of SonicWall NSv »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Customer Service: I have not worked with their customer service. Technical Support: Excellent customer service. Very...
Read full review of SonicWall TZ »
Art Leiby
President at The lerepco Group
Technical support used to be very good and now we are dealing with long response times. On a scale of one to ten...
Read full review of SonicWall NSa »
Anonymous User
Senior System Administrator at a government
We have been very satisfied with the technical support.
Read full review of SonicWall NSa »
Anonymous User
Network Admin at a tech services company
Customer Service: 7/10 Technical Support: 9/10
Read full review of SonicWall TZ »
JigneshPatel1
System engineer at Colourtex Ind Ltd
The technical support is good. If I call on the helpline then a technical person will assist us.
Read full review of SonicWall TZ »

Review 1 of 30

Zsolt Jónás
System Administrator at NaxoNet
I would rate their technical support for Stormshield Network Security as a nine out of ten.
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at ONB
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at AMiFN
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
AdnanAlgazaly
IT Manager at BADEA
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
George Ng
manager at systemtech computer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »

Review 1 of 15

Technical Support

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