Compare SonicWall vs Stormshield

SonicWall

Based on 295 reviews.

Stormshield

Based on 20 reviews.

Sample Customers

SonicWall Capture Client

Luton College

Stormshield Endpoint Security

Arkoon, Netasq

Popular Solutions

SonicWall NSa

14 reviews

SonicWall TZ

9 reviews

SonicWall NSv

22 reviews

Stormshield Network Security

1 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Comms Service Provider

18%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a financial services firm
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Benjamin
Network Engineer at a tech services company

Read full review of Stormshield Network Security »
Anonymous User
The Chief of IT security department at a financial services firm

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

VinodPol
Vice President and Head - IT Telecom, Software License Management and Collaboration at a tech vendor
SonicWall's technical support team is not good. They never respond or provide any solution.
Read full review of SonicWall NSSP »
Suman Meena
Information Technology Manager at a consultancy
The technical support for SonicWall NSa is a two on a scale of one to ten. It isn't good because SonicWall support...
Read full review of SonicWall NSa »
Mark Richmond
Chief Technology Officer at a tech services company
The customer support team is very good in terms of response time and knowledge.
Read full review of SonicWall Capture Security appliance (CSa) »
Sumesh Panikkar
Senior IT Infrastructure Engineer at a construction company
The technical support team is very good. We can contact the team by phone or email.
Read full review of SonicWall NSv »
Vimal Raju
Senior tech support at a media company
The customer support for SonicWall NSv is really good, and I have found it helpful when I needed assistance.
Read full review of SonicWall NSv »
Tanaka Benson Mujanja
DevOps Support Engineer at a marketing services firm
SonicWall NSv's customer support is perfect. Whenever I am stuck, I receive assistance at the same time, and I...
Read full review of SonicWall NSv »
RajeshKumar20
Senior Engineer at a computer software company
The solution’s technical support is good.
Read full review of SonicWall NSv »
Winsley De Oliveira
Owner at a computer retailer
On a scale of one to ten, I would rate SonicWall NSSP's customer service and technical support a 10. They are...
Read full review of SonicWall NSSP »
Shaik Parveez
Network Engineer at a tech services company
The support offered by SonicWall is good. I would rate them a six or seven out of ten.
Read full review of SonicWall NSa »
Rich Darress
Chief Operating Officer at a tech services company
The tool's support is phenomenal. When I open a ticket online, I can immediately call their toll-free number for...
Read full review of SonicWall Mobile Connect »
Narender Reddy
IT Manager at a outsourcing company
The solution's technical support team has always answered us whenever we have raised a query.
Read full review of SonicWall Web Application Firewall [EOL] »
Constantnos Achilleos
Product manger at a computer retailer
SonicWall support is very helpful and responsive.
Read full review of SonicWall NSa »
ArunKumar1
IT Administrator at a healthcare company
Their technical support is good. They are very helpful. I would rate them an eight out of ten.
Read full review of SonicWall TZ »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
ITSuperv67
IT Supervisor at a construction company
Technical support has been fine. The last couple of times we've needed them, our issues were handled in a timely...
Read full review of SonicWall Capture Advanced Threat Protection »
Manish Nalawade
Owner at a tech services company
Technical support is good and it is available online as well as offline.
Read full review of SonicWall NSa »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »
Anonymous User
Channel Account Manager at a tech services company
I have had little need for technical support. When I did contact them, the support from SonicWall was excellent. I...
Read full review of SonicWall NSa »
Arunachalam A
IT Project Manager at a pharma/biotech company
The solution’s customer support is good.
Read full review of SonicWall NSv »
RamaswamyK
M. I. S. Manager at a manufacturing company
I have contacted their technical support, and I have received good support.
Read full review of SonicWall NSa »
JigneshPatel1
System engineer at a wholesaler/distributor
Technical support has been good.
Read full review of SonicWall NSa »
Anonymous User
NOC Manager at a tech services company
We have regular contact with technical support. When we send a support ticket, they respond to us within the day and...
Read full review of SonicWall NSa »
Anonymous User
CEO, Value Added Services at a newspaper
Support is okay. Sometimes they're not available on the day when we face the issue, which creates some extra work. I...
Read full review of SonicWall Email Security »
Antonio Galvao
CIO at a tech services company
They have a good technical support. I have no problem with them.
Read full review of SonicWall TZ »
Rey Mark Vilela
Technical Support Engineer at a government
My colleagues are happy with the response time and quality of support.
Read full review of SonicWall NSa »
Anonymous User
President at a computer software company
Technical support is lacking a bit. We'd like to see them be a bit better at helping.
Read full review of SonicWall Mobile Connect »
Anonymous User
Vice President
We haven't used tech support, at least, not that I'm aware of. We outsourced all of our IT stuff. They may have used...
Read full review of SonicWall TZ »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The technical support is great. I've never had an issue where I've needed to wait more than a few minutes for them to...
Read full review of SonicWall NSa »
Anonymous User
ICT Consultant at a tech services company
I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved...
Read full review of SonicWall NSa »
Anonymous User
Sr. Network Administrator at a tech vendor
SonicWall technical support is quite good. As with all contact with any technical support, I always document the...
Read full review of SonicWall NSa »

Review 1 of 30

Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at a financial services firm
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at a consultancy
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
George Ng
manager at a retailer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at a real estate/law firm
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »

Review 1 of 14

Technical Support

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