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Outreach Reviews

Vendor: Outreach
4.4 out of 5
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What is Outreach?

Outreach, the leading Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.

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Outreach is the #8 ranked solution in top Opportunity Management solutions. PeerSpot users give Outreach an average rating of 8.8 out of 10. Outreach is most commonly compared to Salesforce Sales Cloud: Outreach vs Salesforce Sales Cloud.
Buyer's Guide
Opportunity Management
January 2026
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Helped 881,707 peers since 2012

Featured Outreach reviews

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Outreach mindshare

As of February 2026, the mindshare of Outreach in the Opportunity Management category stands at 3.1%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Opportunity Management Market Share Distribution
ProductMarket Share (%)
Outreach3.1%
Apollo.io9.6%
Salesforce Sales Cloud8.5%
Other78.8%
Opportunity Management
 
 
Key learnings from peers
Last updated Feb 6, 2026

Valuable Features

  • "Outreach is also very cost-effective compared to Freshsales and other alternatives, and it has helped us achieve our marketing goals and reach out to more customers easily, improving my organization's productivity for the last five years."
  • "Outreach is very good when engaging with sponsors to understand their expectations."
  • "The solution facilitates Git workflow management, enabling me to handle various pull requests from team members. Additionally, I use these tools to deploy applications to different cloud providers, such as GCP and AWS, including AWS EC2 services. The automation tools also streamline testing processes for the code submitted by other developers."

Room for Improvement

  • "Outreach can be improved as analytics sometimes feel quite rigid."
  • "Improvements can be made to accommodate sponsors who are not physically available in the same state. If sponsors are open to it, meetings could be conducted on an online platform to finalize deals more effectively."
  • "In terms of improvements, one significant area for the product is efficiency, particularly when processing large data loads. Similar to other platforms, long recording times lead to extended processing times, which can be inconvenient for users. For instance, a previous client encountered delays due to lengthy recording times. To address this, I implemented a live transcription approach where data is transcribed in real-time, immediately sent to the AI model, and returned quickly. This optimized the process, but enhancing the platform's inherent efficiency would be beneficial."

Pricing

  • "Outreach uses a request-based pricing model. It's pretty affordable. They offer different packages for various scenarios, depending on how you're trying to develop your platform using Outreach. I think that's a good starting point. If our organization scales up or needs more services from the tool, we'd consider upgrading."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Opportunity Management Buyer's Guide for additional reliable information.

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Learn more about Outreach

Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.

Outreach customers

cloudera, monogDB, eventbrite, DocuSign, Adobe, Microsoft, Zillow

Related questions

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Product Categories

Product Categories
Opportunity Management

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Outreach Reviews Summary
Author infoRatingReview Summary
Digital Marketing Manager at Unilever4.5I've used Outreach for three years to streamline sales outreach, improve engagement tracking, and increase productivity, though its reporting and mobile app could be better; overall, it's user-friendly, scalable, and integrates well with our CRM.
Frontend Developer at The Alt Cloud4.0As a front-end developer, I use Outreach for UI website development, leveraging its AI for transcription and image recognition. It effectively filters sensitive content and supports Git workflow and cloud deployment, although large data processing efficiency could improve.
Web Developer Internship at NeuroNexus Innovations4.5As the PRN Outreach lead, I found Outreach effective in engaging with sponsors and understanding their expectations. However, improvements are needed for remote sponsor meetings and enhancing responses to attract more interest from students and companies.
Digital Marketing Manager at a tech vendor with 51-200 employees4.5No summary available