8x8 Business VoIP Reviews

Vendor: 8x8

3.5 out of 5

1 review
100% willing to recommend

What is 8x8 Business VoIP?

8x8 Virtual Contact Center provides the advanced communication tools you need to enhance the customer experience and deliver world-class customer support and sales. It is completely cloud-based, significantly reducing both your capital and operating expenses.

Get the Hosted and Cloud Based VoIP Buyer's Guide and find out what your peers are saying about 8x8 Business VoIP, Comcast Business VoiceEdge, Fuze and more!

8x8 Business VoIP is the #10 ranked solution in top Hosted and Cloud Based VoIP solutions. PeerSpot users give 8x8 Business VoIP an average rating of 7.0 out of 10. 8x8 Business VoIP is most commonly compared to Comcast Business VoiceEdge: 8x8 Business VoIP vs Comcast Business VoiceEdge.

Buyer's Guide

Hosted and Cloud Based VoIP

August 2025

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Helped 866,391 peers since 2012

8x8 Business VoIP mindshare

As of September 2025, the mindshare of 8x8 Business VoIP in the Hosted and Cloud Based VoIP category stands at 3.7%, up from 3.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Hosted and Cloud Based VoIP Market Share Distribution
Product	Market Share (%)
8x8 Business VoIP	3.7%
Yeastar Cloud PBX	16.5%
RingCentral Office	12.2%
Other	67.6%

Hosted and Cloud Based VoIP

Key learnings from peers

Valuable Features

"They have a very structured system of individuals and teams in place who help with deployment."
"The Ring Groups are a great feature because it allows one main line to ring on several phones."
"The system makes it easier for emergency events to help spread the word."

Room for Improvement

"The mobile app side of things is not the greatest. Call quality could be better. It is quite the battery killer on your phone."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Hosted and Cloud Based VoIP Buyer's Guide for additional reliable information.

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8x8 Business VoIP customers

iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite