- Patient portal: It has an effective patient portal which allows the patient to book appointments with the doctor.
- E-prescribing: Enables doctors to prescribe patients' medication online.
Enables doctors to prescribe patients' medication online through e-prescribing
What is our primary use case?
How has it helped my organization?
It has made it easier for patients to access medical services from their homes without physically travelling to the hospital.
What is most valuable?
Customer service: The tool has a responsive customer support team, which is based on both online and physical calls during business hours.
What needs improvement?
Improvement should be made to the billing department. It is too slow in responding to customer queries. I had to wait for more than 20 hours to be served.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I didn't have issues with the stability.
What do I think about the scalability of the solution?
I didn't have issues with the scalability.
How are customer service and technical support?
Support has been efficient and fast. The billing department support has been a nightmare.
Which solution did I use previously and why did I switch?
I used Practice EHR before I switched due to their slow customer support team response.
How was the initial setup?
It was straightforward.
What's my experience with pricing, setup cost, and licensing?
Setup costs, pricing, and licensing are set at friendly prices, making it more helpful.
Which other solutions did I evaluate?
I evaluated Meditech EHR.
What other advice do I have?
Give it a try. I generally love the product's workability.
